Download HP support assistant

Hi, Where i can download the software HP Support Assistant ? Thanks

Try download and installing HP support assistant for Microsoft Windows 8 (32/64 Bit) from below link:
http://h18021.www1.hp.com/helpandsupport/hp-self-support.html

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Taking the Labor out of Labor Day: HP Support Assistant

Did you know that temporary files should be removed from your computer and that the hard disk should be defragmented regularly? Just like any appliance that used on daily basis, computers need regular maintenance to perform well. In honor of Labor Day, we’re highlighting our HP Support Assistance tool to help you take some of the labor out of personal computer maintenance.
HP Support Assistant makes it easier than ever to own and use your personal computer. Part of HP Total Care services and support, this simple, free software application comes pre-installed on your Microsoft® Windows® 7 PC. If you have an old HP or Compaq computer running Windows® Vista, check first if HP Support Assistant is already installed on your computer. If not, consider upgrading to Windows 7 and then downloading HP Support Assistant.
HP Support Assistant is an HP application that helps you maintain the performance of your computer and resolve problems through automated updates and tune-ups, built-in diagnostics, and guided assistance.
By allowing you to select and organize tasks, HP Support Assistant schedules your automated tune-up for a time that is convenient for you. With your permission, HP Support Assistant does the rest. You can also receive preventative updates from HP and install them automatically. Additionally, HP Support Assistant provides suggested actions and fixes to keep your PC in tip-top shape.
There is no training is required to us HP Support Assistant. For a quick start, take a look at the links on the HP Support Assistant home page under Save Time! and Stay up to date! They describe some commonly used features in HP Support Assistant.
HP Support Assistant also provides the support you need to save valuable time and quickly find product specifications and answers to common questions. With HP Support Assistant you can access online learning resources, access online learning resources, run automated diagnostics, and find your local HP support contact options.
So this Labor Day, sit back, relax, and let HP Support Assistant do the work for you!
HP Product Expert for the Officejet Pro X Series.
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No. It has nothing to do with warranty status. It will work even if the warranty has expired. The only thing that must be available is updates for your notebook.
Uninstall the current verfsion of HP Support Assistant that is on your notebook.
You can download the operating system appropriate version for your notebook at the following web document.
http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/pl...
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2015 Microsoft MVP - Windows Experience Consumer

Inoperative "HP Support Assistant" on an HP Pavilion p7-1254 using Windows-7 Home Premium 64bit

Product Name: HP Pavilion p7-1254
Operating System: Windows 7 Home Premium 64-bit
Error Message: HPSF.exe has encountered a serious problem and must colse. Click "OK" to outomatically restart this application
Changes made to system: NONE
This question was solved.
View Solution.

When does the error occur? Is it a repeated occurance at boot or some other time? Any updates made to the system recently (Windows Update or other HP Support Updates)?
The normal solution to most problems with HP Support Assistant is to uninstall the application from Control Panel / Uninstall a program. Then download and install the latest version of HP Support Assistant from the HP Web site:
HP Support Assistant
Look for the Download HP Support Assistant heading and select Notebooks or Desktops as appropriate.
Although I am an HP Employee, I am speaking for myself and not for HP.

Cannot Re-install Hp Support Assistant when accidentally reinstalled it.

Cannot Re-install Hp Support Assistant when accidentally reinstalled it. What should i do? I'd already unistalled all HP installed programs.

Lionheart40, welcome to the forum. Here is a link to the Official HPSA website. You should try to install it from the link under Download HP Support Assistant. Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.

HP support assistant encountered a serious problem and need to close.

Hi, When i install windows 10 upgrade from windows 7 64bit on July 29, my HP support assistant works perfectly until few days it wont open and says "This application has encountered a serious problem and must close. Click OK to automatically restart this application." But it wont open. Do i need to uninstall and reinstall the problem or do i have to download HP support assistant for windows 10. Pls advice. HP pavilion DV7 quad core 1.6 ghz 64bit 8 gb ram 64bit model 4080us windows 10 upgrade 64bit from windows 7 64bit. thanks

oh yeah and when i go to uninstall it from add\remove programs when the wizard comes up and is running i get that same error and needs to close message, but i doenst effect the uninstall wizard(i dont think)........PLEASE HELP

Hi, I've been trying for days to download Windows support software via Bootcamp assistant, but it always failed with message 'Can't install Windows Support Software because it is not currently available from the Software update server.' Any advice welcome

Hi,
I've been trying for days to download Windows support software via Bootcamp assistant but it always fails with message 'Can't install windows software because it is not currently available from the software update server.'
Anyone else had problems or success with this?
Thanks in advance.

9thdoc wrote:
I'm getting a similar but distinct error message in snow leopard: Download could not continue. "The windows support software is not available" and have no original snow leopard instal disc with me.
Your issue is completely different. You are running Snow Leopard. There is no download for Windows Support software for Snow Leopard, hence the error you see. Snow Leopard Windows Support software is on the Snow Leopard installation disk.
You need the Snow Leopard installation disk or a replacement for it.

Help with Boot Camp Assistant network problem while downloading windows support system!

I need to download Windows support software, but just keep encountering a problem which says "Can't download Windows Support Software because of a network problem." What should I do? I'm currently using Boot Camp Assistant v5.0.0, and OS X 10.8.2. Help! What can I do to solve this network problem? Please and thank you (:

I have the same problem. Anyone out there? Hello?

Bootcamp Assistant: Downloading Windows support software... STUCK.

I've been trying for 2 days to get Bootcamp Assistant to run on my iMac 5K, and every time I've tried I get to "Downloading Windows support software..." and it just stalls. I even left it over night in hopes maybe it would advance some how, but nothing at all, just stuck at maybe 10%,
Anybody else get past this? I see tons of people having installed Bootcamp already, how the **** did you manage it when you can't get appropriate drivers or software?

Wireless or wired doesn't matter (have tried both).
I've got a 150mbit down connection, which I've routinely run speed tests and other things since setting up the machine. So I'm going to assume the connection isn't the issue.
Here's a dump of everything from the Console. Any of it make sense?
10/23/14 2:41:32.782 AM com.apple.xpc.launchd[1]: (com.apple.quicklook[2185]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
10/23/14 2:47:51.372 AM com.apple.xpc.launchd[1]: (com.apple.CoreLocationAgent[2202]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.CoreLocation.agent
10/23/14 2:49:39.614 AM com.apple.xpc.launchd[1]: (com.apple.CoreLocationAgent[2211]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.CoreLocation.agent
10/23/14 2:50:46.828 AM com.apple.xpc.launchd[1]: (com.apple.CoreLocationAgent[2222]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.CoreLocation.agent
10/23/14 2:54:10.970 AM com.apple.xpc.launchd[1]: (com.apple.quicklook[2245]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
10/23/14 2:55:17.882 AM Boot Camp Assistant[2256]: Failed to connect (quitItem) outlet from (DAWindowController) to (NSMenuItem): missing setter or instance variable
10/23/14 2:55:17.999 AM Boot Camp Assistant[2256]: Disk 2 is not SATA or PCI.
10/23/14 2:55:17.999 AM Boot Camp Assistant[2256]: Disk 3 is not SATA or PCI.
10/23/14 2:55:18.035 AM Boot Camp Assistant[2256]: Disk 2 is not SATA or PCI.
10/23/14 2:55:18.035 AM Boot Camp Assistant[2256]: Disk 3 is not SATA or PCI.
10/23/14 2:55:19.426 AM Boot Camp Assistant[2256]: Disk 2 is not SATA or PCI.
10/23/14 2:55:19.426 AM Boot Camp Assistant[2256]: Disk 3 is not SATA or PCI.
10/23/14 2:55:30.449 AM Boot Camp Assistant[2256]: -[DAWindowController softwareUpdateDidBegin:]
10/23/14 3:04:10.507 AM mds[32]: (Volume.Normal:2464) volume:0x7f80b4022000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD
10/23/14 3:08:00.482 AM com.apple.xpc.launchd[1]: (com.apple.quicklook[2306]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
10/23/14 3:35:00.062 AM com.apple.xpc.launchd[1]: (com.apple.bsd.dirhelper[2325]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.bsd.dirhelper
10/23/14 8:08:59.239 AM Boot Camp Assistant[2256]: -[__NSDictionaryM UTF8String]: unrecognized selector sent to instance 0x6080000476e0
10/23/14 8:09:00.162 AM Boot Camp Assistant[2256]: Disk 2 is not SATA or PCI.
10/23/14 8:09:00.162 AM Boot Camp Assistant[2256]: Disk 3 is not SATA or PCI.

In support assistant Unable to Downloading updates fail ,Gathering Fail, Analyzing All failed

HP Paviion dv7-4100 CTO Notebook Windows 7 Vista Home Premium - 64 Bit In support assistant when I Click refresh Downloading updates ,Gathering information, and Analyzing System All failed.
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View Solution.

Some 3rd party security software causes this, ie;Norton, check the settings to be sure it is not blocking HPSA from connecting to the internet.
Download and Install the latest version of HPSA from this webpage and try it again
http://h18021.www1.hp.com/helpandsupport/hp-support-assistant.html

I can't download updates from hp support assistant

I have hp pavilion g6 and i can't download updates from hp support assistant, when i press download and install selected updates then i found above downloads is completed then i clicked Next and when i came back i found it still not done, help please!
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View Solution.

Hi,
Try the following
First of all, uninstall your current version of HP Support Assistant by using the Microsoft 'Fixit' on the following link - this is particularly useful in correcting issues that may prevent reinstallation on machines running a 64bit OS.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
When this has completed, restart the notebook.
Next download and install the latest version of HP Support Assistant from the page on the link below - the download links are towards the bottom of the page.
http://h18021.www1.hp.com/helpandsupport/hp-support-assistant.html
After the installation, restart the notebook again.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP Support Assist download of Synaptics driver 18.1.15.0, alert not cleared

Hello,
My new system HP15-f111dx on Windows 8.1 using HP Support Assistant will download recommended Synaptics driver update 18.1.15.0 but never clears my alert in HP Support Assistant. I checked my system and am running the above latest update now. What gives Thank you in advance!
This question was solved.
View Solution.

Hi @Windyhair
Welcome to the HP Support Forums!
I understand that you are having some issues with the Support Assistant. I am happy to help with this.
Please check out the following:
HP PCs - Troubleshooting HP Support Assistant (Windows 8)
Using HP Support Assistant (Windows 8)
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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HP Support Assistant not downloading and installing

Hi, I got a brand new ZBook 15 G2 a few days ago, everything seems to work OK except for the HP software that came with it, which I find both ironic and frustrating. I've tried downloading the updates and installing on two occasions, no luck. Windows Updates work fine, along with my other software's updates, so it's not my connection or internet related. No matter what I do (selecting all, just one, restarting), I keep getting the below even after it seemed to have downloaded the updates:
BTW, I think it is poor design not to show the user how much of the download has been downloaded, a progress bar doesn't cut it, one needs to see a percentage or better yet, something like "25.6 of 157 MB downloaded", preferably with the time elapsed so that you can gauge how long it's going to take. Or just give us the links to the updates so we can download it ourselves.
Is HP Support Assistant required, or can I uninstall it? At this stage it's not serving any purpose other than taking up space on my PC and annoying the hell out of me. I apologise for my negative tone, but I didn't expect to struggle with software coming from a reputable company like HP, especially after paying premium bucks for my ZBook.
Regards,
Will

Hi Will,
You can either uninstall it completely from Control Panel & then reinstall to check if the problem was with the HP support assistant software version installed in your laptop:
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6978815&swItemId=ob_144416_1&swEnvOid=405...
Else from here:
http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/pl...
Or
Completely uninstall it, use your HP support site to get all all the latest versions of drivers & softwares.
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6978815&swLangOid=8&swEnvOid=4059
As far as I see it, HP support assistant helps me to chat with the Technical support automatically and nothing else. For everything else I use my support page.
If you're not uninstalling it, I suggest you change the settings of it to "Notify" of any update and NOT allow it to install anything automatically.
Regards
Visruth
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Boot Camp Assistant stops at 50 % when trying to download Windows support software. Help! : (

Hello.
I am just trying to install Windows on my late 2011 Macbook Pro. I clicked "Finder" -> Utilities -> Boot Camp Assistant and started downloading Windows support software. Problem is that it is stuck at 50 %. Is this a known problem? How do I solve it? Do I just have to be patient? Is there another way around?
Also, do I need an actual CD to burn or can I use an external hard drive?
I appreciate any help I can get : ) I don't know much about boot camp.

Welcome to the Apple Support Communities
Try downloading the Windows support software from the Support site > http://support.apple.com/kb/DL1638
Apple only supports now the external drive as the method to install the Windows support software, but if you download it from Apple Support, you can decompress the file downloaded, right-click the folder with the drivers and burn them into a CD/DVD

I've downloaded the update for the HP Support Assistant and now I cannot use it.

The message "An error occured" appears at the top and I cannot use the assistant. I've tried to unistall the assistant by going through the control panel and then to uninstall a program. I cannot do that either because I get the message that the item is on a network resource that is unavailable. I would like to uninstall the HP Support Assistant Assistant and then reinstall the new one with the update. Thanks.

Hi,
Try the following
First of all, see if you can uninstall your current version of HP Support Assistant by using the Microsoft 'Fixit' on the following link - this is particularly useful in correcting issues that may prevent reinstallation on machines running a 64bit OS.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
If this completes, restart the PC.
Next download and install the latest version of HP Support Assistant from the page on the link below - the download links are towards the bottom of the page.
http://h18021.www1.hp.com/helpandsupport/hp-support-assistant.html
After the installation, restart the PC again.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

My HP Support Assistant is downloading driver updates but not installing,

Hello there,
I use HP 15-r046tu Notebook PC, the issue is my HP Support Assistant is downloading driver updates and every single time its failing to install. I even saw earlier posts on this issue and downloaded the latest support assistant and also followed the instructions but yet its not helping to solve the issue. btw i am using windows 8.1.
I would really appreciate if one could help me solve this isuee.
Thank you .

Farhnahasnat
Welcome to the HP Community Forum.
Commentary
Depending on the underlying cause of the problem, the HPSA (HP Support Assistant) may never be able to install the updates on your particular system. The problem could be a server problem, it could be the Internet path the data has to take to get to your part of the planet, it might be your Internet provider that, at any particular moment in time, is not cooperating, it is possible that your computer is having RPC issues due to outdated drivers, File System errors --- whatever.
IF you find and fix whatever mystery is causing the root cause of the prlblem, then Voila! The install portion of the program may work.
This wonderful program works for millions of people -- and yet it does not work for many deserving folks who have done nothing wrong and who do not know why it does not work for them.
Make sure your Windows Updates are current.
Create a Restore Point: Create a Restore Point – Win7 OR Create a restore point Win8
Next:
Close all your programs and shut down your computer
Shut down and Switch off any other computers in the network
Switch off any printers on the network
Switch off the Router
Disconnect everything on this computer (little Unifier for the keyboard / external mouse can stay)
Perform the Hard Reset for your notebook model
Switch on the router - wait at least thirty seconds for the router to boot.
Boot the computer and log in
Reminder: Hard Reset is just a device Reset. The procedure does not wipe out your files nor does it destroy your Windows setup in any way. It just "clears the cobwebs". Depending on the cause of the problem, this kind of "reset" can fix a variety of computer glitches.
This exercise is unlikely to fix the problem; it might do so if the problem is minor and related to stuck instructions or minor temporary link or device issues.
Suggested Workaround to the problem
You can use the Patch list provided by HPSA and then open your computer's website to find, download, and install the drivers and software you want to update.
NOTE: Please see the Comments below before you Update your BIOS. Please do not update the BIOS unless it is necessary and your computer is fully backed up beforehand.
Your computer's Support Website:
HP 15-r046tu Notebook PC Drivers
Reference:
Install Software and Drivers from HP Website
=======================================================
Commentary -- BIOS Updates
It is this Expert's opinion that you should not depend on HP Support Assistant when it comes to BIOS updates.
Depending on other factors in the system at the time the HPSA tries to hit your system with an update of this type; the results might be ... other than expected.
You might set HPSA to "Notify" to prevent it from trying to update your BIOS.
ONLY update the BIOS when you see an update in your computer's webpage AND that update can be used to provide a fix for an issue you have discovered in your system. In other words: If your computer is happy, do not update the BIOS just because you think it would be a nice thing to do to it.
If you decide to update your BIOS,
Make sure ALL your backups are current and complete - this means everything you need to restore the system in the event that something goes wrong.
Understand that even when you do everything exactly right, you can end up with a bricked computer, that is, an expensive paper weight.
Make sure you have at least your critical data on some form of external backup.
Disconnect USB drives and any other unnecessary hardware. Keyboard and mouse can stay connected.
Always run in AC power when updating the BIOS, never on the notebook battery
Do not touch the system while the update is in progress
Optional: Leave wireless button ON. You might switch off the router to assure there are no interruptions.
Updating the BIOS
=======================================================
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Download HP support assistant

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