Download issue on my lumia 520

Whenever i try downloading on my phone it always shows me a page that i should add m'y info.the page has a drop-down bar which doesn't drop to enable me choose my data,and i cant proceed without setting my info..pls someone should help me and proffer a solution.
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Have you set up a Microsoft account when you first got the phone ?

Similar Messages

  • Can't download music from MixRadio - Lumia 520

    Sir I can't download music files from mix radio on my Lumia 520 it showing that was a network issue.
    Moderator's note: We amended the subject so other users can easily identify and answer the concern.

    Congrats on your first post, bhatok. Are you able to log into your account via this link: https://account.nokia.com/ using a computer? How about the phone's browser? BTW, have you already tried signing into your account in the email+accounts? Are you also getting the same error message? Does it happen regardless of the connection you are using? 
    Hi, giridausa. Thanks for posting your concern. Is it okay if you could provide the exact error message? Are you able to register successfully with the music unlimited service prior to this issue? 
    We'll wait for your response. 

  • Lumia 520 hangs on regular basis and needs battery...

    It's a quite new phone and not much installed on it, however a few days ago it started to hang on a daily basis. When it hangs nothing can be done, no button works or screen and the phone become basically useless. battery must be removed in order to reboot it. 
    is there any known issue with the lumia 520 or would that be my phones problem warranty covered?

    have you tried to hard format the device through the settings?
    if it still continues to do this after a hard format, then i would bring it in...frozen and request a replacement device, especially if you just purchased this device. you should not have to deal with this issue if it is that new.

  • Lumia 520 Cannot send or receive pictures

    I am able to access the internet but cannot send or receive pictures on my Lumia 520. My phone provider has done a lot of work on this and is sure the phone settings are correct and it is not a network probem. The phone has the current update. Any ideas?
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    Hi, Aka123. Were you able to solve the MMS issue with your Lumia 520? If so, we'd appreciate you sharing how you fixed it. If no, check this link: Nokia Lumia 520 - Troubleshooter and try the workarounds listed. Are you also having issues with your SMS, voicemail, and calls? To verify, your phone has the official Lumia Cyan update, correct? To confirm, you should see 'Lumia Cyan' under Settings> extras+info. We look forward to your reply and welcome to our communtiy, BTW. 

  • Nokia Lumia 520 offline maps can not be downloaded...

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    Hi, kanishkk. Glad to hear that you're now able to download your map data. Based on the information presented, the issue can be on your connection. If the same issue occurs, try to download using your cellular data to further isolate the issue.
    Feel free to post your concerns and suggestions on the most appropriate board.

  • Lumia 520 wont download apps

    Just got a Lumia 520 yesterday and have spent 24 hours unsuccessfully trying to download apps from the store, always gettingthe message that "can't connect to Store at the moment - check data connection or try later"
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    No clues as to what region you are in and presumably getting no error codes? http://support.microsoft.com/kb/2781172
    At some point you may need to reset device and try setting up again to see if this issue remains.
    Happy to have helped forum in a small way with a Support Ratio = 37.0

  • Lumia 520 and File explorer issues.

    Hi I have just bought lumia 520 and I am trying to trasnfer files using file explorer on windows XP.
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    You are using Xp SP3 and Windows Media Player 10 or later?
    Happy to have helped forum in a small way with a Support Ratio = 37.0

  • HT2731 can i download itunes on my nokia lumia 520?

    hi. So I'm trying to figure out if I can download the iTunes app for my Nokia Lumia 520? Could u tell me if that's possible.

    No, you can't. If you want iTunes, then buy an iDevice and a Mac (or PC.)

  • WiFi connectivity issues on Lumia 520

    So recently my 520 has been having problems with connecting to the WiFi. The network shows up as connected but whenever I open IE or another app that uses WiFi it says that my phone is not connected. This is happening on all network that I have tried to connect to.
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    Hi sir_bhojus,
    Welccome to the forum! 
    You mentioned that the issue started after the Lumia Black update. Can you verify if the software is successfully installed by going to Settings > Extras + Info? Lumia Black should show there.  Try also to check if all system apps are updated by scanning the QR codes shown at this link: Nokia Windows Phone 8 App Updates.
    You also said that you have tried connecting the phone to different networks. Are they all secured Wi-Fi networks, or open ones? We suggest that you try connecting to different network types to further verify the cause of the issue. If you have administrator access to a Wi-Fi network, try to restart the router, and then connect your Lumia 520 first before other devices. Make sure that you're always within the Wi-Fi's coverage area. It may show that your phone is still connected though the data transfer is very weak.
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  • Can't play the video in my Lumia 520

    Hi
    I always love the work of nokia and this time trailer app is just Nice but there's a problem.
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    Hi @livinglife,
    Welcome to Nokia Support Discussions! 
    What is the error message displayed when you try playing the video? Have you tried using mobile data? If yes, does it show the same issue? What fixes have you tried so far? By the way, are you using the same phone model? 

  • Some options not available in my Lumia 520

    Hi,
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    Audio, Network+ , accessories and display + touch.
    Please give some suggestions, What is the issue and how to solve in my phone.
    Solved!
    Go to Solution.

    These apps will be downloaded to your phone automatically, but if you can't wait you can go here.
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • Nokia lumia 520 push notification problem with wha...

    I have a Lumia 520, and i find that i do not receive push notifications for my whatsapp messages. I have to open the application before the messages come through. I would like to know how to correct this. I have checked all my settings.

    On a HTC-forum I saw the next solution, and it works also for Nokia Lumia!  That means it is a Microsoft Issue!
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    2) ERASE Internet Explorer History
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        (CHOOSE A LANGUAGE THAT REQUIRE DOWNLOAD)
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    After this the push function works, but there is still a delay up to 10 minutes! So when you test, be patient.
    NO BETTER PRESSURE MEDIUM THAN ANTI ADVERTISING SO AFTER THIS EXPEDITION PLEASE CHANGE YOUR STATUS TEXT TO:
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    When all Window Phone users display that message, Microsoft has to come with a final solution! 
    Please spread the word

  • Which phone is better lumia 520, 620, 720 ?

    which phone is better lumia 520, 620, 720. Moreover when 520 and 720 will launched in India and when was 620 was launched & available in india.
    Solved!
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    Got this review of Lumia 720 at flipkart.com..an online shopping website in India..how much of this is true??
    i intend to buy a 720 but this...
    "I hate neither Windows 8 nor Nokia. But I really do hate their combination - Nokia Lumia 720. I own this phone for more than a month and now I really want to get rid of this. I want to dicuss only the cons of this phone, as all the pros (if there is any) will be ignored with the intensity of the cons.
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    3. Yes, Bluetooth is there. But you cannot rename your bluetooth. Ok fine. What is there in a name! But what happens to the files you recieve via bluetooth. If you are lucky, you will find them in your "Saved Pictures" . But in most the cases you wont see your recieved files at all.
    4. You cant download a video file. Its true that there are you tube downloader applications. But you can view these videos only within these apllications . You cant save them to your SD card. Some may ask what is the big issue in it. But guys, these video applications use the phone's internal storage memory and eventually the phone begins to hang.
    5. The most funny thing I found in this phone is "File multiplication". Suppose you took a photograph or downlaoded a music file today. Tommorrow you can see 2 copies
    of it in your phone. The next day 3, then 4 and so on. But if you delete any one of these, all will be gone Dont think that any virus has affected my phone. Bacuse form day 1 its so.
    (Combining points 4 and 5 together and a previous comment. Somebody said its possible to download videos using UC browser. First thing , UC Browser for windows itself is a piece of **bleep**. It hangs every 1 minute. Second, if you download a video and export it your phone, sometimes it gets exported and sometimes not. If luckily it got exported, it begins to multiply as I said in point 5)
    6, The battery. With the internet and all the background tasks OFF, and with no live tiles on the home screen, the maximum time I got with the battery is 11 hours. If i turn all features on, it drains in 5-7 hours.
    7. You cannot open the PDF or .txt files present in your SD card. Only those PDF files you download via internet can be opened. Again you cannot PDFs you download in your SD card.
    8. Applications can be saved to phone only, not in SD card.
    9. I still dont know what is happening to my internal memory and what is occupying it. Anyway its full now. And only thing I could do is to uninstall the present applications.
    10. These comments are from my experience for more than a month. Today I dont have this phone to experience not bacause I sold it, but because its dead now. For any other phone you can try removing the battery, re-inserting it and restarting. But what can you do with this internal battery?????
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  • Lumia 520 Unable find bootable option. Press any Key to shut down

    I am facing this error on my Lumia 520 phone it suddenly went blank & a message is popping up "Unable to find bootable option. Press any Key to shut down" Please help what is this issue.

    Ok, So even I had a Lumia 520 in India. Got the same error randomly one morning. Tried reflashing using Nokia Software Recovery tool and it doesnt work. So it IS a hardware failure and according to me it a sector of the memory has failed. I went to the
    Nokia Care (out of warranty) and the guy there said that it would cost me INR 3600 (~$60). What the hell? I paid 120 for the phone and half the price for the repair? But if you are IN warranty, then you are lucky. Just send it to Nokia and they will fix it
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  • Lumia 520 Social Media problem

    Each time I try to download WatsApp or BBM on my Lumia 520 I get d msg dat the Microsoft account services is not available at d moment. What should I do? I tried to log in but yet could not.

    Hi kohol914,
    Welcome to the Microsoft Mobile Community. 
    Does it happen regardless the connection you are using? Try checking the date and time of your phone if these are set correctly. Also, check your account details by going to account.live.com. After that, tap and hold your Microsoft Account, and select Sync. If it is still the same, try rebooting your phone by pressing and holding the volume down and the power keys for 10 to 15 seconds. Release and your phone will restart. After this operation, you may need to set the date and time again. Switch Set automatically to Off, and tap Time zone. Check if it is set correctly. Observe if the issue will still persists. 

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