Download issues : iPod Touch to Vers 3.1.1

I Have a IPod Touch 8GB on Version 2.2. I have just upgraded to ITunes on my PC to Vers 9.0.1 & am trying to download Apple iPod Touch Vers 3.1.1. I have purchased the software but it does not appear to want to download onto my PC. It says it should take up to 30 Minutes to download and after only a few seconds, i get a message to say it is downloading and click done. However it is not downloading. I've disabled the firewall etc and still no joy! Under the iPod Summary, it says a newer version (3.1.1) is available for download, but when i click on update, a message box comes up saying that i am not connected to the internet when i clearly am. This also happens when i click on the, ''restore'' button. Any suggestions would be greatly received. Thanks in advance.

msoviolist, I opened a ticket via their so called "Express Lane" support page, I assume it'll take a couple of emails before they decide to credit you for the download. I would suggest linking to these two threads in the correspondence, this is what I included in the message;
=========
I've attached a couple of threads from the Apple support
forums, it appears this is an ongoing problem for many folks trying to
download the 3.1 upgrade for the 1st gen. iPod Touch, feel free to
check them out;
1) Error 8288 when upgrading my first gen Ipod Touch to IOS 3.1.
https://discussions.apple.com/thread/3373167?start=0&tstart=0#
2) How do I upgrade first generation touch software to 3.1.3
https://discussions.apple.com/thread/3009667?start=0&tstart=0
==========
Good luck...
Message was edited by: SpanishClash

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Download issues : iPod Touch to Vers 3.1.1

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