Download itunes problem
i have a HP G60 notebook PC with a 32-bit operating system and have had lots of problems trying 2 download itunes 8. It downloads and then instead ov openin the program up an error message appears tht says tht the package cudnt b opend because you need 2 verify tht the package exsists. any1 got ne ideas!!!
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
Similar Messages
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TS3212 Downloading itunes problem
I just re-imaged my laptop back to factory settings and installed windows updates. When I try to download itunes, I am getting a message saying that the file is not safe and download does not complete. What is the problem?
I tried to download again using google chrome and I was able to save the exe but it does not install - it computer just flickers and then nothing else happens.Download and save a full itunes setup file.
Use Winrar to unzip the file into a folder. Then right mouse click the file AppleSoftwareUpdate.msi from that folder to install.
If you don't have winrar, you can go to this link to download a free trial version.
http://download.cnet.com/WinRAR-64-bit/3000-2250_4-10965579.html?tag=dropDownFor m;pop -
when I plug my iPhone in to my computer, iTunes doesn't recognize it as a device. I have deleted and re-downloaded iTunes twice which seems to fix the problem temporarily but then the next time I plug my phone in, the device is not recognized.
What happens if you go to iTunes > File > Devices, do you get the option to Sync iPhone?
You could try a reinstall of iTunes. OS X Yosemite: Reinstall apps that came with your Mac -
Problems mounting CDs after downloading Itunes 10 when on the internet
I'm new to both Macs and forums, so please bear with me if some of the terminology is wrong. Also, from the other posts I have looked at this seems to be a longstanding but unanswered issue, so feel free to direct me to other places if an answer is out there.
Basically, since I bought my MacbookPro in May almost all of the time cds mounted automatically and it found the CD info on the internet. Sometimes it hadn't been doing it first time round, but it wasn't too great an issue. However, earlier today I downloaded Itunes 10. Now, cds won't mount when I'm connected to the internet. In fact Itunes has a kind of flickering attack as though it's struggling to read the cd. Trying to manually mount the CDs using Disk Utility also doesn't work in this case. But if I UNcheck the "automatically retrieve cd track names from the internet" it mounts.
So, I can import cds but I don't have any of the information. Also, when I try to manually import the information ("Get track names) a message box pops up saying the information doesn't exist, which can't be the case on these widely available albums. I have tried various combinations of the suggestions mentioned (bar deleting and reinstalling software which I have no idea how to do) and nothing works.
Finally then, my questions:
1. Can I go back to the older version of Itunes that almost always worked? If so, how do i do so?
2. If I was to import the cds first, is there a way of adding the track information later, given what I wrote above.
So far my first few months using a Mac have been very pleasurable. However, this problem is quite frustrating at the halfway point of importing my cd collection to my Mac, so any answers would be really appreciated.Similar problems but not quite.
Yesterday, I imported a few CDs no problem. Then I noticed that one of my albums on my iPhone had the tracks in the wrong order (a pain on a gapless album!) but it's OK on the iMac.
I tried to re-import but iTunes crashes every time I click 'yes' to 'would you like iTunes to import...?'
I noticed that although the disc is mounted in the finder, it's not in iTunes and neither does it go off to check gracenote.
Anyway I fixed that issue with a reboot but the wrong track order still persists.
Hey ho, just await the update I guess. -
Hello i'm facing problem i downloaded itunes version 11 32bit for windows 7 and after i installing the set up when i opened the iTunes a massages occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even though my internet is on
Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2 -
When I try to download iTunes it will pop up saying there is a problem we will research and get back to you with a solution but it doesn't
Go START/ALL PROGRAMS/APPLE SOFTWARE UPDATE"
If it offers you a newer version of Apple Software Update, do it but "Deselect" any other software offered at the same time.
Once done, try another iTunes install -
Problems downloading iTunes after upgrading to Windows 8.1
I just upgraded to WIndows 8.1. When I opened my iTunes it said there was an update was available. I tried to update my iTunes but kept getting errors. SO i decided to try and download the update later but when I tried to go to the iTunes store I got an error saying there was a problem accessing the iTunes store and then my iTunes closed. I looked at some of the comments in the community and tried uninstalling it and reinstalling it. Now when I try to download itunes I keep getting the following error:
I am the only user of the computer and the only administrator. I tried downloading the installer and then right clicking on it and selecting 'run as administrator' and this also doesn't work.
Please help
Thanks"The installer has insufficient privileges to access this directory: C:\Program Files(x86)\iTunes\iTunes.Resources\sk.lproj\Printing Templates. The instillation cannot continue. Log on as administrator or contact your system administrator."
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Windows 8 instructions in the following document: Disk Error Checking in Windows 8
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I can use my appleID without any problems for using to download new apps in the app-store or Itunes - Problem: I can´t use my ID at facetime and Imessage -
I´d like to add an EMail account on top to my mobile number to use more this services. My password will not be accepted!!!??? I try it and i try it and i try ist, throughout the same problem. Whats on? The user help desk said, i´ve to reset and use the WLAN key new as well as possible - no way!Contact the App store for Apple ID help. Their support link is on the right of the App store window
LN -
Has anybody had the following error while trying to download iTunes 10.5? There is a problem with Windows Installer package. A program required for this install to complete could not be run.
Go to "control panel" then "add or remove programs". Highlight "Apple software update" Choose "change" click "Repair" This should do the trick. Then download and install iTunes 10.5 again.
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hello, i just downloaded itunes on my acer laptop and its been giving me problems everytime i try to get on to the itunes store.. it gives me a message saying "itunes could not connect to the itunes store. an unknown error occurred. (310).plz help me out. i do have the internet on but it keeps giving me the same problems .. thanks..
Hi Young Prada,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
When I try to download iTunes 10.5, I keep getting the message "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected." Therefore I can't update my iTunes to the new version. How can I solve this? I don't want to pay for technical support as this seems to be a problem with the iTunes package Apple is providing itself by that message.
Hello, hartadrian.
I would recommend attempting to repair the Apple Software Update via the steps below. Once processed attempt to download, update or install iTunes 11.
How to repair Software Update for Windows
http://support.apple.com/kb/TA24326
If you are still experiencing the issue, completely remove all components of iTunes in the order specified of the article below. Once this has been processed, attempt to download and install iTunes 11.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you experiencing errors when removing components of iTunes, follow the steps in the article below.
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H. -
I tried to update the latest update 1/27/14 and it ran into a problem. I am not able to get to my library. I tried to download Itunes and it won't work . What should I do?
Are you sure it was error 0604 since I never heard of that error, it does not appear in the list of errors in the following and a search of Apple's support site gets no hits. However, error 1604 is list and users have reported that error number. If 1604 is the error number the following tell yu wnat to do when you click on that error number:
iOS: Resolving update and restore alert messages -
Problems downloading Itunes 7.5 or to my emac 10.3.4
Hi there. Every time I attempt to download itunes 7.5, which I have to do in order to be able to purchase music, the download gets stuck halfway, and doesn't show any signs of moving on, even after more than an hour. Would be really grateful for any ideas as to what could be causing this, and what I could do to remedy it! Thanks in advance!
Where are you downloading iTunes 7.5 from? Perhaps it's a server problem?
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Problems connecting to itunes store after downloading itunes 7
is anyone else still having problems accessing the itunes store after upgrading to itunes 7? i literally downloaded itunes 7 tonight and immediately started having problems accessing the store. definitely wish i had not clicked "yes" to upgrade. DOES ANYONE KNOW HOW TO FIX THIS? seems that there have problems w/itunes 7 for about a month now. feel like a sucker for not having known until now. help!!
is anyone else still having problems accessing the
itunes store after upgrading to itunes 7? i
literally downloaded itunes 7 tonight and immediately
started having problems accessing the store.
definitely wish i had not clicked "yes" to upgrade.
DOES ANYONE KNOW HOW TO FIX THIS? seems that there
have problems w/itunes 7 for about a month now. feel
like a sucker for not having known until now. help!!
Me too. I'm runing 10.4.8 on a PPC G4 1.2 mhz 1.5 gig & it's all hiccuppy and stuff.
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