Download link missing for LR 5 Creative Cloud subscription

I received and successfully activated the link for Photoshop's monthly subscription program. It was supposed to also include LR5, but didn't. How do I get the link? It's almost impossible to get through to Adobe support.
Thanks in advance!

I have since found different system requirements shown on this page: http://www.adobe.com/products/photoshop-lightroom/tech-specs.html This one shows that OS 10.7 is required. Nice that the system requirements shown on the purchasing page are lower than shown on other pages.

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I currently have Lightroom 4 installed. Do I qualify for the discounted Creative Cloud subscription?

I currently have Lightroom 4 installed. Do I qualify for the discounted Creative Cloud subscription?

I have been given conflicting information from Adobe on this question. The forums and FAQS all said that you can install concerrently then uninstall when all is OK with the CC install. I decided to install the CC versions then uninstall the previously installed versions on my hard drive. The CC versions did NOT install if you have a current version installed. I called Support and was told to uninstall LR then install LR CC again. Guess what, no matter what I do, CC manager still thinks LR CC is installed even though there are NO files on my HD and I can not install it from CC again. There is no FAQ or workaround posted on this website to resolve this. Now I have NO LR.
I learned a lesson...do not believe what you read on support websites or what you are told on the support phone line. So...You can NOT install them back to back. If you have LR previously installed before installing CC, then you download and install LR CC, it will NOT install the CC version if it finds a current version on your PC. So either keep what you have OR backup your current stuff and uninstall the current apps. Make sure that you are signed out of CC on the website AND on your CC desktop app. Reboot then sign in to your desktop CC app again, then download all your apps only after the CC manager does not have them listed at the top as currently installed apps, only on the apps to install list.

How can I download printable invoices for our monthly Creative Cloud payments?

This is killing me. How can I have spent almost an hour and yet for the life of me, cannot find anywhere on the Adobe site that will let me view, print, download invoices for our monthly subscription payments? I go to My Orders, but all that is there is our initial Creative Cloud subscription payment. Can't find previous months payments anywhere.
Why is this so difficult?
Every month or so our accounts department is on my back asking for the invoices so they can match it up with the company credit card records. And every time, this is an issue.
Most companies we work with send an invoice paid email with the invoice attached as a PDF. Isn't that better than the standard Confirmation: We received your Adobe Creative Cloud payment email that gets sent out? What good is it if we can't find any reference for such payment?
Sorry guys, I'm just really furious that I am wasting so much time on such a menial task while I have deadlines looming.
Also, it's been over 30 minutes and I'm still waiting for the 9 minutes web chat said it would take for an operator to get back to me.

Hi Mversion76,
This thread might be helpful
http://forums.adobe.com/message/4498407#4498407#4498407#4498407
-Dave

Trial period has expired for legit CS6 Creative Cloud subscription??

Last night Adobe Application Manager upgraded itself. All well and good. It showed correctly what CS6 apps I had downloaded and installed previously.
I am a CS6 Creative Cloud subscriber with nine months to go.
Subsequently when I tried to start Dreamweaver or for that matter any other creative CS6 application, like Photoshop - I get the following error:
Your trial period has expired!
I have been using all installed Creative Cloude appd for the last 3-4 months with no problems! Why this now??
StellaC

The creative cloud subscription is fine but the whole 'license expired' license this software, you have 5 days left of your trial or 'please enter your serial number' (what serial number for the cloud ??) that seems to pop up at alarming rate on both of my machines.
As soon as I re-log on with my adobe id (which never seems to be logged in however many times I log in and say 'remember') it then 'activates' my subscription .. but never remembers by the afternoon!
The whole thing is just not very slick. It is not very impressive that every two or three days I have to keep re-activating etc the subscription to the cloud, sometimes it takes quite a few run arounds with the logon before it finally says ... 'yes, you are activated / subscribed etc or whatever'.
Surely with creative cloud, perhaps the applications could be re-written to realize that there is a creative cloud and that the person using the app is not requiring to buy the product or stop using the trial etc. I wonder is this happening all the time for all the users of the cloud ??
I can understand the cloud / Adobe need to check that the person is running a legit version but it is not going to leave a good impression with all the users if dialogs pop up all the time with odd messages saying about trial versions or 4 days left of your trial.
Just a simple dialog ... if a cloud member, 'please connect to the web to check activation etc'... and then allow the user to continue with the product.

How can I download 1 installer for multiple computers (creative cloud)

Hello,
we are an educational institution. We have in total 20 computers in our classrooms. I can't download the creative cloud for every computer seperately because we only have a 2 Mbit connection. So how can I download one installer which I can use for all computers.

Refer to this:
Direct Download Links for Adobe Software
Mylenium

I have downloaded add ons for lightroom. Creative cloud folder is empty...

I am new to Lightroom 5 and using creative cloud. I downloaded two add ons and they say they've been downloaded...but, when I go to the folder, it is empty. Help!

Downloaded from who/where... and were there install instructions?
You will likely get better program help in a program forum Photoshop Lightroom
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

Are there planned price increases for renewal of creative cloud subscription

My renewal for creative cloud is pending.Are there price increases planned for creative cloud single app renewal?

I should have wrote, "I am better off, purchasing the Creative Suite 6 Design & Web Premium at $1899.00 and upgrading every 2 years at a cost of $375."
So....
Let's do some basic arithmatic
CC Suite is $49.99 x 12 = $599.98 per year || $1199.76 / 2 years || $1799.74 / 3 years || $2399.72 / 4 years || $2999.70 / 5 years || $3599.68
When you compare to purchasing the Creative Suite 6 Design & Web Premium at $1899.00 and then upgrading every 2 years at a cost of $375, it only takes 4.5 years before the CC subscription begins to surpass the 'owning' the product license model. Of course, the Adobe finance people know this very well and that is why the subscription model is absolutely adored!
My graph clearly illustrates this... hopefully I don't annoy the Adobe people with this... not my intention.
I am rounding values and not taking into account regional price differences nor am I accounting for price increases.
I should add that at a subscription rate of $29.99 per month, Adobe still stands to make significantly more money, over the long term... but the mid-point is just over 9 years, rather than 4.5 years and that is a more palatable proposition... I am guessing... for most of us.
Adobe, don't be greedy!

What happens if you cancel a creative cloud subscription but are still getting charged?

Last month we requested to cancel our original adobe creative cloud subscription (had 3 seats) and move these 3 seats to a new company creative cloud subscription.
We contacted customer support and explained that we wanted this subscription cancelled. They said via chat that it was cancelled but we have seen automatic invoices stating a payment for September had gone through on our credit card to pay for the original creative cloud subscription.
How do we go about cancelling this original subscription all together so this doesn't happen?

The last charge was on September 9th 2014 for order # AD002776386NZ, Please confirm the date of cancellation requested via private messaging, I can follow up the case.
Please respond to private message sent to you.
Regards
Rajshree

Download Issue with Creative Cloud Subscription for After Effects

I am having an issue downloading After Effects using the Adobe Application Manager from Creative Cloud subscription. When I click download from the applications, AAM pops up but I do not see AE as part of the files or as an active download.
Suggestions?
CW

After Effects and Premiere Pro require 64 bit hardware and operating system.
Are you running a 64 bit operating system? If not, you will not see either applications available for download.

Download CC 2014 Applications Without Using Creative Cloud?

I have the new Creative Cloud and associated apps (2014) installed on my MacPro at work, but I want to install the new associated apps on my iMac at home. I asked for a link to download the previous versions files to an external hard drive recently (before this version's launch) and you answered with a link to download the files without using the Creative Cloud application. Will you send me a link to do the same with this new release? Thanks.
As I said before, it would take DAYS and use up my ENTIRE monthly data plan to download the programs at home.

Direct downloads do not work on the mac.
Access Denied
You don't have permission to access "http://trials3.adobe.com/AdobeProducts/ILST/18/osx10-64/Illustrator_18_LS20.dmg?" on this server.
Reference #18.25063e17.1403266118.23283599
Come on Adobe, get your act together, the cloud manager does not work for mac either on the 2014 versions

Downloading LR 5.2 and have creative cloud recognize it

To be clear, I have a computer I can not physically move from a remote location where I have a landline only and do not want to tie up that line for long download times. Therefore I need to have a solution where I can download with high speed internet connection at one location and tranport the disk or thumb drive to my remote lcoation for installation or updates. If this is not possible then it will not solve my problem.
having said that i need to download LR5.2 ( which i have done to a thumb drive) and install it ,and have the creative cloud recognize it....is this possible? i have ps cc installed and have a single app license and my creative cloud says i have LR to install but it wants to download it...

Hi bill3343,
You can download Lightroom 5 from the diect download links available at http://prodesigntools.com/lightroom-5-ddl-comparison-vs-lr4.html
But make sure you follow the important steps mentioned on the page before initiating the download.
Once you download the required setup file, you can save it to a flash drive and then install it on the remote machine.
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Is it possible to download photoshop only? Without the creative cloud app?

Is it possible to download photoshop only? Without the creative cloud app?

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

When i want to download the test version of CC, creative cloud doesn't find the file. Always search

When i want to download the test version of CC, creative cloud doesn't find the file. Always searching, what do i do?

Hi clemdef,
Change your browser and try again. Please refer the kb: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html for download issues.
You may even try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html .
Kindly follow the very important instructions before download.
Regards,
Romit Sinha

Is there a separate forum for Premiere Pro Creative Cloud users?

Is there a separate forum for Premiere Pro Creative Cloud users?

CS5-thru-CC PPro/Encore tutorial list http://forums.adobe.com/thread/1448923 may help
For help with using/learning Encore, go to https://forums.adobe.com/community/encore/content
The bottom section of the tutorial link above has several Adobe links, and other information, on downloading Premiere Pro CS6 and the bundled Encore CS6, and the TWO ADDED downloads for the Encore library content, to author a DVD or BluRay... and the tutorial list includes learning how to use Encore... pay particular attention to the picture in reply 3 at this link - https://forums.adobe.com/thread/1516173 (picture first posted by Ann Bens and reposted by Stan Jones)

Is Adobe Bridge included in my Creative Cloud Subscription. I have the Photoshop and Lightroom subscription for Mac

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Addendum: I can find this on Adobe's Acrobat DC FAQ page:
Can I get Document Cloud services if I’m an active Creative Cloud Member?
Yes. Many Creative Cloud plans include Acrobat Pro DC with Document Cloud services. Explore Creative Cloud plans.
However, if I follow the link to Creative Cloud plans, there is nothing to tell me whether Acrobat Proc DC is included in any of the plans. My plan is a yearly individual at $49.99/month.

Download link missing for LR 5 Creative Cloud subscription

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