Download Manager Authentication Error
I get this error message (no number).
Is the authentication issue on my computer or on the download server?
How do I fix this?
Thanks.
I am sorry thesoulartist but I don't understand the response provided for #1 and 2. You can initiate a direct download of our software though by using the directions listed at http://forums.adobe.com/thread/981369.
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Error message is 'The Request Error : 400' with SAP Download Manager
Hello,
The authorization object SWDOWNLOAD (download software) is assigned to the My user ID.
But I could not download below that file.
SAP_ABA 710 (4~8)
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Error message is 'The Request Error : 400' with SAP Download Manager
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In these cases the following things should be checked:
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I hope this helps you.
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PS - This is the relevant part of the trace file:
24-Aug-2007 09:29:06 Opening connection to 'https://smpdla.sap.com:443/00000084/217/KGPHA68.CAR?object_id=011000358700000405252007E&filepath=00000084\217\KGPHA68.CAR&uid=S0003245349'
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24-Aug-2007 09:29:13 Response received: 400 Bad Request
24-Aug-2007 09:29:13 Response Http Headers:
24-Aug-2007 09:29:13 Server=AkamaiGHost
24-Aug-2007 09:29:13 Mime-Version=1.0
24-Aug-2007 09:29:13 Content-Type=text/html
24-Aug-2007 09:29:13 Content-Length=340
24-Aug-2007 09:29:13 Expires=Fri, 24 Aug 2007 08:28:49 GMT
24-Aug-2007 09:29:13 Date=Fri, 24 Aug 2007 08:28:49 GMT
24-Aug-2007 09:29:13 Connection=close
24-Aug-2007 09:29:13 Response code: 400
24-Aug-2007 09:29:18 Notifying subscribers of download state ...
24-Aug-2007 09:29:18 The download has terminated ...
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24-Aug-2007 09:29:18 getEffectiveProtocol: http
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24-Aug-2007 09:29:18 SMPResponse::sendRequestNormal
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24-Aug-2007 09:29:18 Sending request to SAP Service Marketplace Server (no tunneling)
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24-Aug-2007 09:29:25 Redirecting to 'https://WEBSMP108.SAP-AG.DE/~form/download_basket?_MODE=OBJECT_VERSION&OBJID=011000358700000485532007E&'...
24-Aug-2007 09:29:25 getUserProxy: true
24-Aug-2007 09:29:25 getEffectiveProtocol: https
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24-Aug-2007 09:29:25 Sending request to SAP Service Marketplace Server (no tunneling)
24-Aug-2007 09:29:25 A response was received from the SAP Service Marketplace Server.
24-Aug-2007 09:29:25 Response received: 200 OK
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24-Aug-2007 09:29:25 Date=Fri, 24 Aug 2007 08:29:02 GMT
24-Aug-2007 09:29:25 Server=Microsoft-IIS/6.0
24-Aug-2007 09:29:25 Content-Type=text/plain
24-Aug-2007 09:29:25 Content-Length=44
24-Aug-2007 09:29:25 getUserProxy: true
24-Aug-2007 09:29:25 getEffectiveProtocol: http
24-Aug-2007 09:29:25 detected: http / https w/o proxy request
24-Aug-2007 09:29:25 SMPResponse::sendRequestNormal
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24-Aug-2007 09:29:25 Sending request to SAP Service Marketplace Server (no tunneling)
24-Aug-2007 09:29:25 A response was received from the SAP Service Marketplace Server.
24-Aug-2007 09:29:25 Redirecting to 'https://WEBSMP209.SAP-AG.DE/~form/download_basket?_MODE=DOWNLOAD_START2&OBJID=011000358700000485532007E&_VERSION=2.1.130&'...
24-Aug-2007 09:29:25 getUserProxy: true
24-Aug-2007 09:29:25 getEffectiveProtocol: https
24-Aug-2007 09:29:25 detected: http / https w/o proxy request
24-Aug-2007 09:29:25 SMPResponse::sendRequestNormal
24-Aug-2007 09:29:25 Opening connection to 'https://WEBSMP209.SAP-AG.DE/~form/download_basket?_MODE=DOWNLOAD_START2&OBJID=011000358700000485532007E&_VERSION=2.1.130&'
24-Aug-2007 09:29:25 Sending request to SAP Service Marketplace Server (no tunneling)
24-Aug-2007 09:29:26 A response was received from the SAP Service Marketplace Server.
24-Aug-2007 09:29:26 Response received: 200 OK
24-Aug-2007 09:29:26 Response Http Headers:
24-Aug-2007 09:29:26 Date=Fri, 24 Aug 2007 08:29:03 GMT
24-Aug-2007 09:29:26 Server=Microsoft-IIS/6.0
24-Aug-2007 09:29:26 Content-Type=text/html
24-Aug-2007 09:29:26 Content-Length=2416
24-Aug-2007 09:29:26 Number of URLs: 1
24-Aug-2007 09:29:26 Description lines: 56
24-Aug-2007 09:29:26 Adding HTTP1/1 Header: Range: bytes=0-*
24-Aug-2007 09:29:26 getUserProxy: true
24-Aug-2007 09:29:26 getEffectiveProtocol: https
24-Aug-2007 09:29:26 detected: http / https w/o proxy request
24-Aug-2007 09:29:26 SMPResponse::sendRequestNormal
24-Aug-2007 09:29:26 Opening connection to 'https://smpdla.sap.com:443/00000085/652/KGPHA69.CAR?object_id=011000358700000485532007E&filepath=00000085\652\KGPHA69.CAR&uid=S0003245349'
24-Aug-2007 09:29:26 Sending request to SAP Service Marketplace Server (no tunneling)
24-Aug-2007 09:29:33 A response was received from the SAP Service Marketplace Server.
24-Aug-2007 09:29:33 Response received: 400 Bad Request
24-Aug-2007 09:29:33 Response Http Headers:Yes - I've checked the address w're pointing to & have rechecked several times with our network people re: the proxy.
The trace seems to show that we're certainly making the initial connections to SAP OK - it just gives up after a few redirections.
Chris -
Download Manager on my PC giving useless error
First, let me apologize if I am posting this is the wrong place. Doesn't seem to be a single forum for Download Manager issues.
OK, I uninstalled DM and installed Java 1.4.2_12 as per "Installing the Download Manager". I then installed DM and chose this flavor of Java to use (I also have 1.6 on my PC for some Oracle/HP apps).
When I fire up DM to get at my basket I get the wonderfule descriptive error:
"The basket contents could not be read. The following exception occured:
null"
I tried removing what I had in my basket and readding it. Same error.
Any suggestions?
Thanks
VinceHi,
This happens if the DM is not able to connect to SAP SMP. This is not the issue with the DM but its the issue with the proxy settings in your machine.
Make sure that you have entered the correct proxy settings in the Download Manager Configuration in the View menu and then try again.
Good Luck...
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I have just noticed that the URL it is trying to use is looking for ...win32.exe under a directory called win64. That sounds like a stupid typo mistake. I manually modified the URL to this instead (and it downloaded something)...
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Everytime I install the manager and open the installer it gets 75 percent completed then pops up this error message "a resource on your machine TCP port 9421 required by the netsession client is either blocked or in use by another application. Now im pretty sure i dont have anything running in the background (im using Mac OSX) and i dont have the firewall activated or any virus software. PLEASE HELP.
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Error while using SAP download manager
Hi,
When we try to download patches using SAP download manager to download patches, I get the error below:
The basket content could not be read. The following exception occured:
Unable to read data form teh SAP Service Marketplace. Check your settings and try again.
I have entered all the required information i.e. s-user id, password, proxy details etc in the 'download manager configuration.'
Kindly let me know how to proceed forward.
Thanks & Regards,
Kunal PatelHi Kunal,
I think, by now your DM must be working, but just for info.
Please check SAP Service Marketplace Address , it should be , http://service.sap.com/ and not https:.
574885 Download Manager: Generate trace file for analysis
401196 Download Manager: Proxy configuration problems.
The above given SAP notes are very useful , which can be used to analyze the issue and also gives steps to generate the trace of the Download Manager which points to the issue. I resolved my DM issue with the above SAP notes.
Steps mentioned in the SAP note 401196 - Download Manager: Proxy configuration problems to trace out the issue:
Open a command prompt.
CD to the directory where you installed the Download Manager.
At the prompt, type "java -Djavax.net.debug=all -jar DLManager.jar dlmanager.Application".
The Download Manager will be started. You are able to see detailed debugging information in the command prompt window. Note that it is also possible to write this output to a file.
Do let the forum know if your issue is resolved or not.
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Edited by: Anuj Nigam on Oct 25, 2010 1:00 PM -
Operating system - Windows 7 (64b)
Computer ASUS
Running Windows Security Essentials and a couple of malware scanners
Are there any special requirements to get this download manager to install?
I have Carbonite backup that was in progress, and I paused that. Also turned off the malware scanners.
Here's the message I get "Adobe Application Manager is corrupted and must be reinstalled. Please contact Customer Service, which evidently doesn't exist except in these volunteer forums. Not impressed so far.
Message was edited by: bethjinkerson
I resolved this myself. Instead of installing the application manager, I needed to install Cloud Desktop. That seems to have allowed me to install Dreamweaver.
Message was edited by: bethjinkersonMoving your thread to a more appropriate forum.
Thanks,
Preran -
Error 109: Adobe Download Manager.
Hello,
I am currently attempting to download the Master Collection CS6. I'm running Windows Vista 64-bit. I've attempted to save the master suite to different locations on my drive with no success. My attempts include my C drive (52.2 GB free), and my D drive (78.2 GB free). I am able to download/install the pieces of the suite seperately, but don't understand why I am unable to download the suite as a whole.
I continue to recieve "Error downloading this product (Error 109). Check your network connection or destination disk."
-CarlosError 109 indicates there were problems with your network connection. Please try initiating a direct download by following the steps listed athttp://forums.adobe.com/thread/981369. If you continue to experience difficulties then you may want to try an alternate Internet connection...
For other error codes, please see the below link : http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html
Reasons and Solutions are provided in the above link. -
Why does download manager keep saying error whenever i try to download the master collection?
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Hi sighzz,
Please refer :
http://helpx.adobe.com/x-productkb/global/troubleshoot-download-problems.html
http://helpx.adobe.com/tech-comm-suite/kb/troubleshoot-akamai-download-manager-3.html
Or you can follow the steps below to download Master collection directly without using the download manager.
1. Navigate to Master collection CS6 Downloads page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=master_collection
2. Sign in with your Adobe ID.
3. Copy and paste the following links on the address bar one at a time and hit enter :
Adobe Master Collection CS6 English Mac
http://trials2.adobe.com/AdobeProducts/STAM/CS6/osx10/MasterCollection_CS6_LS16.dmg
Adobe Master Collection CS6 English Windows
http://trials2.adobe.com/AdobeProducts/STAM/CS6/win32/MasterCollection_CS6_LS16.7z
http://trials2.adobe.com/AdobeProducts/STAM/CS6/win32/MasterCollection_CS6_LS16.exe
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