Download manager doesn't recognise sign-in

Hi
I'm trying to download a trial version of Premiere 5.5.
1. Click on download now on the product page
2. Download mismanager pops up
3. Enter sign-in details, which are accepted
4. ...frustration:
It just moves no further. It knows it's me, up the top right, but the download doesn't progress.
Any advice?

rotheche wrote:
Antivirus: Microsoft Security Essentials. That's about it.
Just tried turning it off and got the same result: no download.
What Windows version do you use? Windows XP-SP3 and higher has the Windows Firewall enabled by default.

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Download manager doesn't recognise sign-in

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