Download Manager on my PC giving useless error
First, let me apologize if I am posting this is the wrong place. Doesn't seem to be a single forum for Download Manager issues.
OK, I uninstalled DM and installed Java 1.4.2_12 as per "Installing the Download Manager". I then installed DM and chose this flavor of Java to use (I also have 1.6 on my PC for some Oracle/HP apps).
When I fire up DM to get at my basket I get the wonderfule descriptive error:
"The basket contents could not be read. The following exception occured:
null"
I tried removing what I had in my basket and readding it. Same error.
Any suggestions?
Thanks
Vince
Hi,
This happens if the DM is not able to connect to SAP SMP. This is not the issue with the DM but its the issue with the proxy settings in your machine.
Make sure that you have entered the correct proxy settings in the Download Manager Configuration in the View menu and then try again.
Good Luck...
Regards,
Varadharajan M
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24-Aug-2007 09:29:06 Opening connection to 'https://smpdla.sap.com:443/00000084/217/KGPHA68.CAR?object_id=011000358700000405252007E&filepath=00000084\217\KGPHA68.CAR&uid=S0003245349'
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24-Aug-2007 09:29:13 Server=AkamaiGHost
24-Aug-2007 09:29:13 Mime-Version=1.0
24-Aug-2007 09:29:13 Content-Type=text/html
24-Aug-2007 09:29:13 Content-Length=340
24-Aug-2007 09:29:13 Expires=Fri, 24 Aug 2007 08:28:49 GMT
24-Aug-2007 09:29:13 Date=Fri, 24 Aug 2007 08:28:49 GMT
24-Aug-2007 09:29:13 Connection=close
24-Aug-2007 09:29:13 Response code: 400
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24-Aug-2007 09:29:18 The download has terminated ...
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24-Aug-2007 09:29:18 getEffectiveProtocol: http
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24-Aug-2007 09:29:25 Redirecting to 'https://WEBSMP108.SAP-AG.DE/~form/download_basket?_MODE=OBJECT_VERSION&OBJID=011000358700000485532007E&'...
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24-Aug-2007 09:29:25 getEffectiveProtocol: https
24-Aug-2007 09:29:25 detected: http / https w/o proxy request
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24-Aug-2007 09:29:25 Date=Fri, 24 Aug 2007 08:29:02 GMT
24-Aug-2007 09:29:25 Server=Microsoft-IIS/6.0
24-Aug-2007 09:29:25 Content-Type=text/plain
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24-Aug-2007 09:29:26 A response was received from the SAP Service Marketplace Server.
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24-Aug-2007 09:29:26 Date=Fri, 24 Aug 2007 08:29:03 GMT
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24-Aug-2007 09:29:26 Content-Type=text/html
24-Aug-2007 09:29:26 Content-Length=2416
24-Aug-2007 09:29:26 Number of URLs: 1
24-Aug-2007 09:29:26 Description lines: 56
24-Aug-2007 09:29:26 Adding HTTP1/1 Header: Range: bytes=0-*
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Hi,
When we try to download patches using SAP download manager to download patches, I get the error below:
The basket content could not be read. The following exception occured:
Unable to read data form teh SAP Service Marketplace. Check your settings and try again.
I have entered all the required information i.e. s-user id, password, proxy details etc in the 'download manager configuration.'
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The above given SAP notes are very useful , which can be used to analyze the issue and also gives steps to generate the trace of the Download Manager which points to the issue. I resolved my DM issue with the above SAP notes.
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Edited by: Anuj Nigam on Oct 25, 2010 1:00 PM -
Operating system - Windows 7 (64b)
Computer ASUS
Running Windows Security Essentials and a couple of malware scanners
Are there any special requirements to get this download manager to install?
I have Carbonite backup that was in progress, and I paused that. Also turned off the malware scanners.
Here's the message I get "Adobe Application Manager is corrupted and must be reinstalled. Please contact Customer Service, which evidently doesn't exist except in these volunteer forums. Not impressed so far.
Message was edited by: bethjinkerson
I resolved this myself. Instead of installing the application manager, I needed to install Cloud Desktop. That seems to have allowed me to install Dreamweaver.
Message was edited by: bethjinkersonMoving your thread to a more appropriate forum.
Thanks,
Preran
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