Download modules for device software 5.0 stops

During the update process the modules are downloaded, but this process stops at "downlaoding module 682 of 847". After a while (5 minutes) an error message appears: trying later again could help. But I have tried now for about two weeks.
What can be the problem, and how to solve?
Can the software be downloaded as a single package and installed from the laptop? 
Solved!
Go to Solution.

Hello,
I would recommend downloading the software directly from your carrier website and installing it on your computer directly. http://bbry.lv/cp57Eb
Make sure to backup before proceeding: http://bbry.lv/945DGc
Then I would recommend using the loader application to reload the software on your BlackBerry smartphone. It is located in C:\Program Files\Common Files\Research In Motion\Apploader.
Make sure that the BlackBerry smartphone is connected directly to the computer if a laptop and plugged into the back if a desktop.
Thank you
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

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