Download Multiple Documents App from Solutions2Share
Hello, I have downloaded the 'Download Multiple Documents App' from Solutions2Share and installed it on several existing site collections on my SharePoint online office 365 tenant. It works without any problems on all sites on all site collections apart
from one....which is typically the site I need it to work most on.
When I try to download multiple documents from a document library from this site I get directed to the download multiple documents page and I see the app trying to download the documents but then get message ''Could not retrieve list:Forbidden''
This happens with every document library on the site. What is strange , when I do this on a document library on the top level site of the same site collection, i.e the default site that is created when creating a site collection - it works fine.
I've gone through all the site settings and site features and cannot see what would be causing this! I am the Site Administrator and am in the Site Owner/Members permissions groups for this site. Tried it with different browser too.
kegan1
Hi,
According to your error message, it says that the Download Multiple Documents App has permission issue for the list. You can contact [email protected] or go to knowledge base:
http://wiki.solutions2share.net/category/products/download-muliple-documents/
Best Regards,
Eric
Eric Tao
TechNet Community Support
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