Download Music Info crashes

I am using Xperia Z3. The download music info always crash when it reaches about 200/300 songs. However, when I have only 1 song in the list, it downloaded successfully. So the problem is the songs I have in the storage or the Walkman?
Solved!
Go to Solution.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Since one song works properly, I do not think it's something wrong with the service. I suspect that the metadata for a song may be corrupt or that the song contains a symbol that is not correct. You can always try to scan the id3 tags via our program Media GO to see if you can find which song that may cause this issue. You can find Media GO in PC Companion:
http://support.sonymobile.com/global-en/tools/pc-companion/
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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Z3 C Walkman Download Music Info - nothing downloads! App just prepares then crashes...

'Download music info' is initiated to update my music, but the download never actually goes past preparing and the app crashes 100% of the time.

Strange,see if the same occurs in safe mode:
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

Download music info error

After downloading music info in Walkman for xperia z, some of the info is in chinese, not english...I have turned off the chinese keybord in settings. Any suggestions?

this problem shouldn't be related to your Android Software if you are using the Xperia Walkman, but if the Stock ROM is not in the same location and you're not using xperia walkman, the software can contact a different server for tagging the music, probably replying with a different native language
BR
Koptan

How to reset Gracenote 'Download Music Info' after it messed up

Hi, I recently started using the Walkman on my Sony Xperia Z3 Compact and used the 'Download Music Info' provided by Gracenote. I ticked the 'Replace Existing Information' box and after it downloaded all the album arts, it has also messed up the artist tags - for albums with more than one featuring artist, it has generated a separate entry in the Artists section for each one, so, for example, the artist previously listed as Clean Bandit, now has about 10 entries with Clean Bandit ft. Stylo G, Clean Bandit ft. Elisabeth Troy, etc. etc.
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Is there any way to reset the mess Gracenote has caused? I've looked and the ID3 tags are intact, and I have also followed instructions from several other forums, suggesting deleting folders in Android/data/com.sonyericsson.music and other similar folders, and have literally wiped out every file and folder relating to music that was modified in the last 24 hours, from both internal storage and my microSD card. I've cleared data on Walkman and the Download Music Info app, disabled them and reenabled them and restarted countless times, all to no avail.
Surely there must be something that can be done to fix this other than hard resetting the phone?
I'm guessing there are residual files on the /system/ or /data/ partition that, if deleted, would fix this, but I don't want to root my phone to get access to them.
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Settings, Apps, All, Walkman, Clear Data, Restart your phone

Walkman artist picture incorrect when using "download music info"

Hi all,
I uploaded some music using media go, but the artist picture when i used the "download music info" is the wrong one. I uploaded them all on media go but it did not download according, need help to fix it up!
Thanks

The reason for that is that the album or artist info was wrong on those music files, you have 2 options
1. edit one by one
or
2. on your PC > open WMP > album > right click > find album info > once its done transfer it to your phone with Media Go
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Download music info is inaccurate

Hi everyone,
So I used the "download music info" function to add up missing info for my songs. The function did well for about 90% of the song, but the 10% left, well, the name is completely changed into somthing else. For example: Call me maybe ~~> This kiss
I wonder if anyone has encountered this problem? Is there anyway to undo the process ?

The best way to do this is to re-transfer all your music through media go, also the way I do it:
on the PC > open WMP > look for the album > right click the album > find album info > once it has the correct info copy/paste/drag the album/folder to your internal storage or SD card
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Download Music Info

Hello,
I used the download music info but some of the information that was downloaded is wrong.
How can I undo it or fix it?
Thx

Hi Batz and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
You would be best ot remove the file from the phone then re-add it via the likes of MediaGo.
http://mediago.sony.com/enu/download
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- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Walkman/ Music App does not retain downloaded music info

Whenever I download and replace the default music info in my music app, after sometime the data gets reverted back to the default one.My device is currently on lollipop, the problem occured in Kitkat too cure
Solved!
Go to Solution.

@ShayanDC
Do you have a taskiller? antivirus? cache cleaner? etc?
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

I want to transfer my complete account info including downloaded music to my new computer. How do I do this? Thanks

I want to transfer all my account info and downloaded music over to a new computer and access iTunes from there. How do I do this.
Thanks.

This article describes a few methods that you can use to copy your content over : http://support.apple.com/kb/HT4527

How do I get the downloaded music on my iphone to my new home pc and itunes, it took the info from the 1st device but not the 2nd

how do I get the downloaded music on my iphone to my new home pc and itunes, it took the info from the 1st device but not the 2nd

the appletv will not display your movies in folders.
you could change the tags in itunes to include the genre in the "show" field in the "video" tab. this would replicate the view you want, but you will need to tag all your movies to do this.

So my daughter plugged her ipad i to home pc to download music from itunes and it wiped everthing out of her ipad and copied my ipad from the last time I had mine plugged in. Is there anyway to get my info back like all her pictures?

So my daughter plugged her ipad into home pc to download music from itunes and it wiped everthing out of her ipad and copied my ipad info from the last time I had mine plugged in. Is there anyway to get her info back like all her pictures?

Had she backed up her iPad to a different computer or iCloud?
If not, it's gone.
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I changed my AppleID password this morning and now I can't load iTunes gift card numbers to download music. The system keeps taking me to the account screen to verify payment info. When I click on DONE, it takes me back to the password screen.

I changed my AppleID password this morning and now I can't load gift card numbers into iTunes to download music. The system takes me to the account settings screen to verify those and when I click on DONE, it takes me back to the password screen and I start over. This becomes an endless loop. What now.

Greetings Ron,
After reviewing your post, I have located an article that can help with gift card issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
If you can't redeem your iTunes Gift Card or code
Contact iTunes Store Support
If the code is completely scratched off or you still can't redeem your gift card, contact iTunes Support:
Go to the iTunes Store support page and choose your country.
From the menu on the left, choose Contact Support.
Click Contact iTunes Store Support.
Follow the instructions.
iTunes Store Support might ask you to send these things:
Image of the full front and back of your gift card
Sales receipt showing when your card was purchased
Serial number from your gift card
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

My windows 7 crashed, had to be reinstalled and I lost all my itunes purchased downloaded music, how do I get back music I already purchased

How do I download music I already purhased from itunes

Restore the entire iTunes folder from the backup of your computer.

Fix for Music app crash with iTunes Match "on"

Sometimes if you try to use iTunes match for the first time on 3G(or any other cellular connection) it crashes Music app permanently. It can occur if you try to run Music app on the go with bad 3G connectivity so some data is corrupted or configured incorrectly. I had this twice, but found this "easy" fix without a need of PC/Mac computer & iTunes.
How to fix music app crash with itunes match "on".
Step by step on the iPad:
- delete all music on your device:
Go to settings->usage->view list of all apps->swipe music icon ->choose delete
- set itunes match off
- run music app
- give it a while till it shows "no music" info and only shop button. It needs to reload all settings and clear all data. Wait till no loading circle.
- go to settings app again
- music settings - itunes match on but "show all your music" off !
- open music app
- wait till all your music lists covers download. It will take a while. Scroll down to load them all if you want. Wait till no loading circle.
- go to settings app again
- music settings - show all your music on
- go to music app
- wait till it download list of all your music
Done
Maybe you can fix this with lesser number of steps but this way I'm sure it works.

Sometimes if you try to use iTunes match for the first time on 3G(or any other cellular connection) it crashes Music app permanently. It can occur if you try to run Music app on the go with bad 3G connectivity so some data is corrupted or configured incorrectly. I had this twice, but found this "easy" fix without a need of PC/Mac computer & iTunes.
How to fix music app crash with itunes match "on".
Step by step on the iPad:
- delete all music on your device:
Go to settings->usage->view list of all apps->swipe music icon ->choose delete
- set itunes match off
- run music app
- give it a while till it shows "no music" info and only shop button. It needs to reload all settings and clear all data. Wait till no loading circle.
- go to settings app again
- music settings - itunes match on but "show all your music" off !
- open music app
- wait till all your music lists covers download. It will take a while. Scroll down to load them all if you want. Wait till no loading circle.
- go to settings app again
- music settings - show all your music on
- go to music app
- wait till it download list of all your music
Done
Maybe you can fix this with lesser number of steps but this way I'm sure it works.

Not able to Download music from my new 535

not able to Download music from my new 535 its showing some error message with an ok button. Its saying like there seems to be a problem with downloading. But you can still listen 100s of curated mixes.
For further info please go to help section(?)

If it is a problem with the app. Will it get a new update with fix. Because its only for 3 months in idia and there is no ption to get a new voucher for extending subscription. And there is no updates about windows 10 release. Is there any other way to activate it?

Download Music Info crashes

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