Download Music Info

Hello,
I used the download music info but some of the information that was downloaded is wrong.
How can I undo it or fix it?
Thx

Hi Batz and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
You would be best ot remove the file from the phone then re-add it via the likes of MediaGo.
http://mediago.sony.com/enu/download
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- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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Download music info error

After downloading music info in Walkman for xperia z, some of the info is in chinese, not english...I have turned off the chinese keybord in settings. Any suggestions?

this problem shouldn't be related to your Android Software if you are using the Xperia Walkman, but if the Stock ROM is not in the same location and you're not using xperia walkman, the software can contact a different server for tagging the music, probably replying with a different native language
BR
Koptan

How to reset Gracenote 'Download Music Info' after it messed up

Hi, I recently started using the Walkman on my Sony Xperia Z3 Compact and used the 'Download Music Info' provided by Gracenote. I ticked the 'Replace Existing Information' box and after it downloaded all the album arts, it has also messed up the artist tags - for albums with more than one featuring artist, it has generated a separate entry in the Artists section for each one, so, for example, the artist previously listed as Clean Bandit, now has about 10 entries with Clean Bandit ft. Stylo G, Clean Bandit ft. Elisabeth Troy, etc. etc.
With a collection of several thousand songs by hundreds of artists it has made using the Walkman app impossible!
Is there any way to reset the mess Gracenote has caused? I've looked and the ID3 tags are intact, and I have also followed instructions from several other forums, suggesting deleting folders in Android/data/com.sonyericsson.music and other similar folders, and have literally wiped out every file and folder relating to music that was modified in the last 24 hours, from both internal storage and my microSD card. I've cleared data on Walkman and the Download Music Info app, disabled them and reenabled them and restarted countless times, all to no avail.
Surely there must be something that can be done to fix this other than hard resetting the phone?
I'm guessing there are residual files on the /system/ or /data/ partition that, if deleted, would fix this, but I don't want to root my phone to get access to them.
Is it worth trying to get Sony to release a patch or fix, or am I missing something that could fix it?
Thanks in anticipation

Settings, Apps, All, Walkman, Clear Data, Restart your phone

Download Music Info crashes

I am using Xperia Z3. The download music info always crash when it reaches about 200/300 songs. However, when I have only 1 song in the list, it downloaded successfully. So the problem is the songs I have in the storage or the Walkman?
Solved!
Go to Solution.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Since one song works properly, I do not think it's something wrong with the service. I suspect that the metadata for a song may be corrupt or that the song contains a symbol that is not correct. You can always try to scan the id3 tags via our program Media GO to see if you can find which song that may cause this issue. You can find Media GO in PC Companion:
http://support.sonymobile.com/global-en/tools/pc-companion/
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Walkman artist picture incorrect when using "download music info"

Hi all,
I uploaded some music using media go, but the artist picture when i used the "download music info" is the wrong one. I uploaded them all on media go but it did not download according, need help to fix it up!
Thanks

The reason for that is that the album or artist info was wrong on those music files, you have 2 options
1. edit one by one
or
2. on your PC > open WMP > album > right click > find album info > once its done transfer it to your phone with Media Go
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Z3 C Walkman Download Music Info - nothing downloads! App just prepares then crashes...

'Download music info' is initiated to update my music, but the download never actually goes past preparing and the app crashes 100% of the time.

Strange,see if the same occurs in safe mode:
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

Download music info is inaccurate

Hi everyone,
So I used the "download music info" function to add up missing info for my songs. The function did well for about 90% of the song, but the 10% left, well, the name is completely changed into somthing else. For example: Call me maybe ~~> This kiss
I wonder if anyone has encountered this problem? Is there anyway to undo the process ?

The best way to do this is to re-transfer all your music through media go, also the way I do it:
on the PC > open WMP > look for the album > right click the album > find album info > once it has the correct info copy/paste/drag the album/folder to your internal storage or SD card
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Walkman/ Music App does not retain downloaded music info

Whenever I download and replace the default music info in my music app, after sometime the data gets reverted back to the default one.My device is currently on lollipop, the problem occured in Kitkat too cure
Solved!
Go to Solution.

@ShayanDC
Do you have a taskiller? antivirus? cache cleaner? etc?
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

I want to transfer my complete account info including downloaded music to my new computer. How do I do this? Thanks

I want to transfer all my account info and downloaded music over to a new computer and access iTunes from there. How do I do this.
Thanks.

This article describes a few methods that you can use to copy your content over : http://support.apple.com/kb/HT4527

How do I get the downloaded music on my iphone to my new home pc and itunes, it took the info from the 1st device but not the 2nd

how do I get the downloaded music on my iphone to my new home pc and itunes, it took the info from the 1st device but not the 2nd

the appletv will not display your movies in folders.
you could change the tags in itunes to include the genre in the "show" field in the "video" tab. this would replicate the view you want, but you will need to tag all your movies to do this.

So my daughter plugged her ipad i to home pc to download music from itunes and it wiped everthing out of her ipad and copied my ipad from the last time I had mine plugged in. Is there anyway to get my info back like all her pictures?

So my daughter plugged her ipad into home pc to download music from itunes and it wiped everthing out of her ipad and copied my ipad info from the last time I had mine plugged in. Is there anyway to get her info back like all her pictures?

Had she backed up her iPad to a different computer or iCloud?
If not, it's gone.
 Cheers, Tom

I changed my AppleID password this morning and now I can't load iTunes gift card numbers to download music. The system keeps taking me to the account screen to verify payment info. When I click on DONE, it takes me back to the password screen.

I changed my AppleID password this morning and now I can't load gift card numbers into iTunes to download music. The system takes me to the account settings screen to verify those and when I click on DONE, it takes me back to the password screen and I start over. This becomes an endless loop. What now.

Greetings Ron,
After reviewing your post, I have located an article that can help with gift card issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
If you can't redeem your iTunes Gift Card or code
Contact iTunes Store Support
If the code is completely scratched off or you still can't redeem your gift card, contact iTunes Support:
Go to the iTunes Store support page and choose your country.
From the menu on the left, choose Contact Support.
Click Contact iTunes Store Support.
Follow the instructions.
iTunes Store Support might ask you to send these things:
Image of the full front and back of your gift card
Sales receipt showing when your card was purchased
Serial number from your gift card
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

Not able to Download music from my new 535

not able to Download music from my new 535 its showing some error message with an ok button. Its saying like there seems to be a problem with downloading. But you can still listen 100s of curated mixes.
For further info please go to help section(?)

If it is a problem with the app. Will it get a new update with fix. Because its only for 3 months in idia and there is no ption to get a new voucher for extending subscription. And there is no updates about windows 10 release. Is there any other way to activate it?

HT1296 Can I create a new Itunes on a computer with an existing acct., and download my info from my phone? If so, how?

Can I have more than one Itunes account on my computer. How do I download all info from a different IPhone onto my computer?

Understand, you can sync more than one iPhone on a computer, but they have to be sharing some content. While you can have more than one library on a computer, it is kind of a pain to load and unload it. The only way to have more than one version of Address Book, Calendar, is to have separate logins on the computer.
If you are trying to sync content from another phone to the computer, music only syncs one way, from the computer to the phone, not the other way around. Apps are also locked to the Apple ID that was used to download them, so if they are different, you would need to know the password to both if you wanted to update them.

Error code -50 when downloading music

I keep getting an error code -50 when I download music..it happens sporatically, about every third song I attempt to download. I have sent endless emails to suport..and no one has an answer--i've done the diagnostics and sent them to support--disabled my antivirus before downloading..Ive tried the check for purchases..nothing! the songs download to the point of "processing" then the error code pops up--I close iTunes and they just dissapear.the only thing on the hard drive I have ever found is files that will say "download" the do nothing if I import them to iTunes.Frankly, Im tired of losing music I wanted and can't re-download (as you can only download a song once-and even though its missing,it still shows in the purchase history)-I never have this problem if I get music from amazon.com. any ideas as to what causes this or how to fix it?

See if these help:
Tunes for Windows: Possible Music Store Errors
http://www.info.apple.com/kbnum/n93431
"Well Known" TCP and UDP Ports Used By Apple Software Products
http://www.info.apple.com/kbnum/n106439
iTunes for Windows: Connection Issues when using Internet Filters, Accelerators , or Firewalls
http://www.info.apple.com/kbnum/n93434
Instructions on using MSCONFIG to troubleshoot conflicts in Windows
http://www.info.apple.com/kbnum/n302538

Download Music Info

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