Download- my computer os was wiped and i need to reinstall my acrobat application. who can i actually talk to about this? i just spent 10 minutes on the automated phone cycle, which was very unsatisfying How to talk to an actual person?

my computer os was wiped and i need to reinstall my acrobat application. who can i actually talk to about this? i just spent 10 minutes on the automated phone cycle, which was very unsatisfying How to talk to an actual person?

while waiting for a phone number, if you need an installation file,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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Where did my file directory go? I thought my mail was backed up in my .me account and now that my computer was stolen and I need to restore my emails all I can find are the ones in my inbox

I thought my mail was backed up in my .me account but when my computer was stolen and I went to restore my email in my new one, all I had were emails in the inbox. Is there any way I can retrieve the saved file directory? I did not back up the mail because that was being done by the .me account (I thought)

If her data was not backed up or synced to something, it's gone. Sorry.

My ipod was stolen and i need to know if there is a way to locate where its been registered or plugged in i have the serial number.

hello my name is marco and my ipod was stolen during school its a 4th generation 32gb. i need help in how to start a process to finding it or tracking it i also have the serial number if that helps, the phone number to apple where i can report it missing would really help! incase someone uses it and attempts to register it can i get the location to where this attempt was made i.p. adress etc. please i need help this ipod is precious to me and its something that i can't just forget about.

If you haven't turned on FindMyiPhone in settings (yes, even for the iPod), there's nothing you can do. Apple will not help you find it using the serial number. If you did turn it on and the thief doesn't get into the iPod (you did have a passcode set, right?), then go to iCloud website using a browser, log in and try finding the iPod. Unless the thief reset the device to factory settings, and if the wifi isn't off, it's location should show on the map. After that it's up to you to report its location to the police.

My PC was stolen and I need to reinstall on my new PC.

How do I re-install my subscription onto my new PC. My old PC was stolen.

Hi Gwen,
Please refer the following help article on installation.
https://helpx.adobe.com/creative-cloud/help/install-apps.html
Hope this helps.
Regards,
Sumit Singh

HT1152 Hi, we have just got our new replacement desktop mac with mountain lion. We had a G5 that was irreparable. Now we are looking to see where we can put in our cd's as we just popped them into the side on the G5 but no joy here !

Hi, we have just got our new replacement desktop mac mountain lion osx 10.8.2, as the G5 was irrepairable. Now we can't find where to put our discs ?!? Have they now done away with being able to burn discs and put software discs in now and just rely on downloads ?

Have they now done away with being able to burn discs and put software discs in now and just rely on downloads ?
Yes. There is no Superdrive. You cannot play DVDs or CDs.
You will need to buy an external DVD player/burner. Almost all will do the job, just make sure you can connect it, as your iMac does not have Firewire or USB2 (USB3 is backwards compatible).
Or there is of course the expensive one from Apple.

Hi my iphone was stolen, and i need to retrieve my serial number, i dont have a box is it possible to get it through i tunes?

hi my iphone was stolen, and i need to retrieve my serial number, i dont have a box is it possible to get it through i tunes?

well my laptop was formatted and all data along as well, so is there any other way as i only have my login with purchased items on Itunes. Would apple be able t help me out?

How do I get my music library from my iPhone to my computer after my computer was wiped and upgraded to 10.6?

How do I get my music library from my iPhone to my computer after my computer was wiped and upgraded to 10.6? My iTunes library now has no music and Im afraid if I sync my iPhone to the new music library it will wipe out my music on my iPhone to the library on my iBook which has no music.

See if this helps, courtesy of a regular contributor on these forums https://discussions.apple.com/docs/DOC-3141

HT4623 My sister has given me an old iPod touch 2 I think it is and after resetting the account info to mine the content was wiped and can not load any games now as it runs 3.1.3 and there all saying they need iOS 5 how can I update it to this

My sister has given me an old iPod touch 2 I think it is and after resetting the account info to mine the content was wiped and can not load any games now as it runs 3.1.3 and there all saying they need iOS 5 how can I update it to this

I suspect you have the original, 1G iPod touch. Those can only go as high as iOS 3.1.3,
If y ohave a 2G those can go as high as 4.2.1
Identifying iPod models
To update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later.
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version.

I recently downloaded my itunes to a harddrive device whilst my laptop was wiped and cleared of viruses, how do i get my itunes back? I have re downloaded itunes and signed in but none of my music is there.

I recently downloaded my itunes account to a hard drive whilst my laptop was wiped and cleared of viruses. Having now re downloaded itunes and logged into my account my music etc doesnt show.
When i download itunes from the hard drive and found it on my lap top its like code that doesnt make any sense.
Any help much appreciated?

Restore your media from the backup of the computer created prior to restoring the computer.
You did create a backup, correct? Not doing so would be extremely unintelligent.
iOS devices are NOT backup devices.

Hi-I recently had to strip my computer of a virus and recently rebooted but my Adobe Acrobat was not reinstalled-how to I do this if I purchased it online in 2011?

Hi-I recently had to strip my computer of a virus and recently rebooted but my Adobe Acrobat was not reinstalled-how to I do this if I purchased it online in 2011?

Check your Adobe account online to see if a download is available. Your serial number might be there as well, which you will need to activate. Here are download links as well..
Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Acrobat 9, 8 - http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html

My Mac HD was wiped and my TC wont acknowledge the previous sparse bundles

My Mac HD was wiped and my TC wont acknowledge the previous sparse bundles... How do I find the information? Also I can see all the previous back ups in Time machine but I get an error that claims I don't have access privileges to the files. Any Ideas.... Also I'm not that computer savvy so you'll have to use small words

Hi, and welcome to the forums.
How/why was your HD "wiped"?
And what did you do next?
It sounds like you erased everything, and installed OSX. Did you then set up a user account? If so, that's most likely not recognized as the same user as the one on your backups, and of course one user, even an Admin user, doesn't have access to another user's data.
Your best bet is probably to do a "full system restore" from your backups, per #14 in [Time Machine - Frequently Asked Questions|http://web.me.com/pondini/Time_Machine/FAQ.html] (or use the link in *User Tips* at the top of the +Time Machine+ forum). That will put everything back exactly the way it was.
There are alternatives, depending on the situation you're in, but that's usually the simplest, easiest solution.

My ipod touch was stolen and i need the serial number but i dont have the paper work on it or the box so how do i get it

my ipod touch was stolen and i need the serial number but i dont have the paper work or the box, so how do i get the serial number?

If you registered it, Apple can help you. Give them a call.
Change your iTunes (Apple ID) password along with any other password that was stored in the iPod. If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number). If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
The "Find my..." function is pretty much useless if the device is in the hands of a thief. All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
The only real protection you have is with the personal information on the device rather than the physical device itself. Something as small as an iPod should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.

My ipod touch was stolen and I need the serial number for the police report how can i recover it

my ipod touch was stolen and i need the serial number for the police report how can i get that

- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

My Ipod was stolen and I need the serial number how can I get it

My Ipod was stolen and I need the serial number. How can I get this?

Finding serial number for a device - https://discussions.apple.com/message/18246553 - from box or backup file, not from Apple.
http://support.apple.com/kb/HT2526 - You can use My Support Profile to find a list of serial numbers that have been purchased or registered with your Apple ID.
My Support Profile - https://supportprofile.apple.com/MySupportProfile.do

Is there any way to find the serial number of an ipod touch that is no hooked up to the computer? It was stolen and we need the number to give to the police.

Is there any way to find the serial number of an ipod touch that is no hooked up to the computer? It was stolen and we need the number to give to the police.

If the product was registered, the serial number should be here, under My Products:
https://supportprofile.apple.com/MySupportProfile.do

Download- my computer os was wiped and i need to reinstall my acrobat application. who can i actually talk to about this? i just spent 10 minutes on the automated phone cycle, which was very unsatisfying How to talk to an actual person?

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