Download "not applicable?"

I am brand new to Photoshop.  I purchased the PS Elements/ Premiere Elements bundle, but the PE download says "not applicable".  My pc is new and runs on Windows 8.  Help please!

TCroot
Thanks for the follow ups.
You say that you are running these programs on Windows 8? Can we assume correctly that is Windows 8 64 bit instead of 32 bit?
From what you wrote, it sounds like you purchased Photoshop Elements 12 and Premiere Elements 12 installation files with serial numbers from Adobe as a download purchase. Is that correct?
In the download purchase, there would appear to be a choice for Windows or Mac. Is there also a selection for 32 versus 64 bit system installation files? I am wondering if there is a mismatch in 32 vs 64 bit computer system and those installation files?
Could you check your order to determine what was ordered versus what you believe you now have?
Thanks.
ATR

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       AdobePIP.framework   AdobePIP   6.0.0.1654  
       AdobeScCore.framework   AdobeScCore   4.2.12.18602   66.490082
       AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"
       AdobeXMP.framework   AdobeXMPCore   66.145661   66.145661
       AdobeXMPFiles.framework   AdobeXMPFiles   66.145661   66.145661
       AdobeXMPScript.framework   AdobeXMPScript   66.145661   66.145661
       ahclient.framework   ahclient   1.7.0.56  
       aif_core.framework   AdobeAIF   3.0.00   62.490293
       aif_ocl.framework   AdobeAIF   3.0.00   62.490293
       aif_ogl.framework   AdobeAIF   3.0.00   62.490293
       AlignmentLib.framework   xcode   1.0.0.1  
       amtlib.framework   amtlib   6.0.0.75  
       boost_date_time.framework   boost_date_time   6.0.0.0  
       boost_signals.framework   boost_signals   6.0.0.0  
       boost_system.framework   boost_system   6.0.0.0  
       boost_threads.framework   boost_threads   6.0.0.0  
       Cg.framework   NVIDIA Cg     
       CIT.framework   CIT   2.0.5.19287   145486
       data_flow.framework   AdobeAIF   3.0.00   62.490293
       dvaaudiodevice.framework   dvaaudiodevice   6.0.0.0  
       dvacore.framework   dvacore   6.0.0.0  
       dvamarshal.framework   dvamarshal   6.0.0.0  
       dvamediatypes.framework   dvamediatypes   6.0.0.0  
       dvaplayer.framework   dvaplayer   6.0.0.0  
       dvatransport.framework   dvatransport   6.0.0.0  
       dvaunittesting.framework   dvaunittesting   6.0.0.0  
       dynamiclink.framework   dynamiclink   6.0.0.0  
       FileInfo.framework   FileInfo   66.145433   66.145433
       filter_graph.framework   AdobeAIF   3.0.00   62.490293
       hydra_filters.framework   AdobeAIF   3.0.00   62.490293
       ICUConverter.framework   ICUConverter   3.61   "gtlib_3.0" "." "16615"
       ICUData.framework   ICUData   3.61   "gtlib_3.0" "." "16615"
       image_compiler.framework   AdobeAIF   3.0.00   62.490293
       image_flow.framework   AdobeAIF   3.0.00   62.490293
       image_runtime.framework   AdobeAIF   3.0.00   62.490293
       LogSession.framework   LogSession   2.1.2.1652  
       mediacoreif.framework   mediacoreif   6.0.0.0  
       PlugPlug.framework   PlugPlug   3.0.0.383  
       UpdaterNotifications.framework   UpdaterNotifications   6.0.0.24   "6.0.0.24"
       wrservices.framework        
    Required plug-ins:
       Accented Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Adaptive Wide Angle 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
       ADM 3.10x16, Copyright © 1987-2008 Adobe Systems Inc.  All rights reserved. - from the file “AdobeADM.bundle”
       Angled Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Average 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Average.plugin”
       Bas Relief 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Camera Raw 7.4 (137), Copyright © 2013 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
       Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Cineon 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2002-2012 Adobe Systems Incorporated - from the file “Cineon.plugin”
       Clouds 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”
       Collada DAE 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
       Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Crop and Straighten Photos 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2003-2012 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
       Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Difference Clouds 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”
       Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Eazel Acquire 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1997-2012 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
       Embed Watermark NO VERSION - from the file “DigiSign.plugin”
       Enable Async I/O 13.0.1 20120808.r.519 2012/08/08:21:00:00  © 2004-2012 Adobe Systems Incorporated - from the file “Enable Async IO.plugin”
       Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       FastCore Routines 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “FastCore.plugin”
       Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
       IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       JPEG 2000 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2001-2012 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
       Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
       Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
       Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated - from the file “Liquify.plugin”
       Matlab Operation 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
       Measurement Core 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
       Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       MMXCore Routines 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “MMXCore.plugin”
       Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Multiprocessor Support 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
       Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       NTSC Colors 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”
       Ocean Ripple 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Oil Paint 13.0, Copyright © 2011 Adobe Systems Incorporated - from the file “Oil Paint.plugin”
       OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Paint Daubs 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Patchwork 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Paths to Illustrator 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       PCX 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “PCX.plugin”
       Photocopy 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Photoshop 3D Engine 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”
       Picture Package Filter 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
       Pinch 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Pixar 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “Pixar.plugin”
       Plaster 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Plastic Wrap 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       PNG 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Polar Coordinates 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Portable Bit Map 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “PBM.plugin”
       Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Radiance 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2003-2012 Adobe Systems Incorporated - from the file “Radiance.plugin”
       Read Watermark NO VERSION - from the file “DigiRead.plugin”
       Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated - from the file “Save for Web.plugin”
       ScriptingSupport 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
       Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Solarize 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Solarize.plugin”
       Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
       Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Wind 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Wireless Bitmap 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “WBMP.plugin”
       ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Optional and third party plug-ins:
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       PhotoKit Capture Sharpener 2 2.0.7 ©2002-2010 PixelGenius LLC - from the file “PhotoKit Sharpener 2.plugin”
       PhotoKit Creative Sharpener 2 2.0.7 ©2002-2010 PixelGenius LLC - from the file “PhotoKit Sharpener 2.plugin”
       PhotoKit Output Sharpener 2 2.0.7 ©2002-2010 PixelGenius LLC - from the file “PhotoKit Sharpener 2.plugin”
       PhotoKit Preview Helper 2.1.6 ©2002-2010 PixelGenius LLC - from the file “PG Toolbox Previewer.plugin”
       PixelGenius Toolbox 2.2.2 ©2002-2010 PixelGenius LLC - from the file “PixelGenius Toolbox.plugin”
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    Flash: NONE
    Installed TWAIN devices: NONE

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