Download of acrobat x does not work, how do i fix it??

...ok here is the short story.  Nove 2011 i purchased Acrobat x, installed it om my computer.  I just purchased two additional computers.  I contacted customer service they directed me to license.adobe.com to down load procedures.  i downloaded and registered "sucessfully"  but after several attempts to create pdf from scanner (same printer i use from the other computer to create pdf docs) it does: 1...pop up window "Bad parameter."...2...I attempt to close Adobe Acrobat, pop up window says"This operation is not allowed, since scanning in progress."...3...i retry this a dozen times...go to un-install BUT instead a attempt "Repair" to down load twice...4...I attempt to close adobe acrobat several times with no sucess...5...i attempt normal shut down of computer (multiple times)...and i get warning tht adobe acrobat is still open ...i do forced shutdown...i am looking at un-installing program and starting all over.   This seem like it would/should be a trouble free opperation.  I spoke w/ customer rep, was directed to download program, did so and resistered....whats up with that...;(

Some older scanners don't support presets. If this is the case, you can try this workaround as taken from this technical note Error: Bad Parameter | Acrobat.
In the Configure Presets dialog, choose the scanner attached to your computer from the Scanner pop-up menu.
  From the File menu, choose Create > PDF from Scanner > Configure Presets.  
  In the Configure Presets dialog, click the pop-up menu to the right of the Scanner field and choose the scanner connected to your computer.
  Click OK, and then choose Create > PDF From Scanner.

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