Download of Elements 10 upgrade will not start. Tried several times and ways.
Download of the upgrade to Elements 10 does not start at all.
Try uninstalling the app, reinstalling it again, and upgrading that one. That works for me a lot of times, and for a variety of (legal, I can assure you) reasons we have two or even three different versions of eight different Adobe apps running on different computers. Re-install is something I used to try after four (or 30! Lol) hours of various fixes. Now I do it first and often do not need to try a second or third alternative fix.
We are textbook publishers. Hence the multiple copies :) http://www.AgainstTheClock.com
Similar Messages
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My Mac will not start up like normal and I don't knwo why
My iMac will not start up like normal and I don't know why. I tried to run Skype then nothing happend so I tried to restart my computer, but then it never loaded
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 9
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
A 305- S6825 will not start with the battery and charger. There's no light, no noise on fan or HDD
PC will not start with the battery and charger. There's no light, no noise on fan, hard drive and CD writer. The hard drive, fan and charger are new. But I was havingproblems and sudden blackouts System 32. Try several times to install theoperating system but the pc turned off suddenly and restarted until I stop working completely. Now it does nothing and no light. I hope it can help me I need torespect and love very much this notebook.
Thanks in advance
Jose Echevarria
[email protected]Turn off your laptop, unplug all wires, remove the battery, and hold the power button for thirty seconds. Afterwards, reattach the battery and connections. If it still won't start, remove the battery and start with just the AC power. Next try without the AC power and just the battery.
- Peter -
My phone will not let me restore it, I tried several times and when I install the frimware gets error and nothing is installed. What can I do?
My phone will not let me restore it, I tried several times and when I install the frimware gets error and nothing is installed. What can I do?
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trying to install itunes on win 8.1. keep getting error apple application support not found. asks me to uninstall and install itunes. i tried several times and keep getting same error.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Extensions like Ghostery, WOT or AdBlock stop working after two or three times. Restarting the webpage in a new tab the extensions will work again for several times and then stop again. Has anybody an explanation or a workaround for this bug in Safari 5?
Remove the extensions, redownload Safari, reload the extensions.
http://www.apple.com/safari/download/
And if you really want a better experience, use Firefox, tons more choices and possibilities there.
Firefox's "NoScript" will block the Trojan going around on websites. Best web security you can get.
https://addons.mozilla.org/en-US/firefox/addon/noscript/
Ghostery, Ad Block Plus and thousands of add-ons more have originated on Firefox. -
I have a song that I purchased from Itunes on my Iphone and there was an error downloading. Every time i try to download it times out and says to try again. I have tried several times and still get same message. Help? I have been charged for this song but have not been able to download.
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
Any ideas how to get my software updated on my IPOD 3rd Generation when my computer times out? I have tried several times and it appears to take 30 plus hours. How Frustrating, not to mention the kids are too!
If the iTunes purchases are not in your iTunes library you can redownload them by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If you restore from backup, not that synced media like apps and music are not included in the backup and thus if those items are not in the iTunes library they can't be restored to the iPod during the latter part of the restore process. -
I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working. Any ideas?
You need to install Office on the computer from the installer DVD or disc image you purchased.
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After updating iOS 8.0, I only see a black screen on my iPad 4 asking for a 4 digits passcode, I've tried severeal times and now every time I try I get this message "Ipad dissable wait 60 min... I do not know what to do???
Howdy mendjes25,
It sounds like you’ve recently updated your iPad and now it’s disabled because the passcode you’re entering isn’t being accepted. I can imagine that would be frustrating. Take a look at the article linked below, it describes the alert you’re seeing and provides the possible resolutions for that issue.
iOS: Forgot passcode or device disabled
I hope this helps,
-Jason -
Hi, I just recently burned one of my personal CD's onto my itunes so I could sync it to my ipod touch. After the CD was done burning, I dragged the music over to the ipod so it could sync, but nothing happened. I have tried several times and even with other music and none of my music will sync onto my ipod. Can somebody please help me with this?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method -
I can't download the latest update 5.0.1 I've tried several times and it gets to the end of about 70 minutes of downloading and then says the server timed out. Had the ohone for a year and no trouble until now. Please advise what to do. Thanks.
DIsable your antivirus and firewall.
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my iphone is bloked I put a password and do not remember, try several times and now asks me to connect it to itunes.
my phone is a 3G and the screen says "iPhone is disabled connect to iTunes"
Escuchar -
Premiere Elements 8, organizer will not start
Premiere Elements 8, organizer will not start
tibbe1948
I would like to offers some suggestions for when there is a gap in the troubleshooting plan that you and SG are engaged in.
At that time, please consider:
1. Are you working from the 8.0.1 Update of Premiere Elements 8 Windows? If not, please do so.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4653
2. Work with the automatic Background Rendering and AutoAnalyzer Off. Check to make sure that they are Off. For Automatic Background
Rendering option, see Edit Menu/Preferences/General. For the AutoAnalzyer options, go to the Elements Organizer accessed from the Premiere Elements workflow, and there select Edit Menu/Preferences/AutoAnalzyer Options and shut them all Off if they are not Off already. If you cannot get into the Elements Organizer that way, put that action on hold for now.
3. Close the program. Go to
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Elements Organizer
8.0
Organizer
and in the Organizer folder change the name of the psa.prf file to psa.prfOLD and close out of there and try to open the program and the Elements Organizer.
Make sure that your computer is set for Folder Options Show Hidden Files, Folders, and Drive active so that you can see the path described.
4. Assuming that you can open Premiere Elements 8.0/8.0.1 to the Welcome Screen even if you cannot open the Elements Organizer, go to the Welcome Screen
a. hold down the Ctrl+Alt+Shift (altogether) as you click on hold (about 15 seconds) that click on the Organizer tab in the Welcome Screen. After those 15 seconds, release the click on the Organizer tab, but not the Ctrl+Alt+Shift, and look for the Catalog Manager dialog which should have popped up. It has a nasty habit of hidding behind the Welcome Screen, so, if necessary, move the Welcome Screen to one side to see if it is behind it.
b. Create a new catalog using the Catalog Manager dialog.
Please review the above when you have finished other troubleshooting that you are currently pursuing.
We will be watching for your progress.
Thanks.
ATR -
Mac OSX Photoshop Elements 11 upgrade will not install
I downloaded Photoshop Elements 11 (upgrade) after purchase, and then tried to install.
I get the Agree to License page OK,
Enter Serial No - I get a green check mark,
I enter Adobe ID and Password, and it authenticates,
then the Option Page. Product "Photoshop Elements ..." is shown with an icon and a grayed out check mark in the left column.
"Adobe Photoshop Elements ..." is in the column to the right, but the "All Components" is grayed out and cannot be clicked.
I have tried to click on the "Photoshop Elements ..." but nothing happens
The Install button is NOT grayed out
If I click the Install button, nothing happens - I mean nothing - no error indication,,,, nothing - it clicks in but nothing happens.
Is there a logfile somewhere which can tell me why it is not installing?
BTW, it is an upgrade but it never asks me for a previous full version serial number. Perhaps that is only done at activation?
Thanks.
jeff.
Macbook Pro, Early 2008 15 inch
OSX Version 10.8.2
2.4 GHz Intel Core 2 Duo
4 GB 667 Mhz DDR2 SDRAM
Graphics NVIDIA GeForce 8600M GT 256 MB
70 GB free disk spaceThanks Jeff, but it only asks for the current serial number - Which I know is not right.
I did get it to install, however, by manually going in and deleteing all references to Adobe from my system. The Installer is not handling an exception properly and is failing. Sorry, that's a bug. The offending file apparently was in /library/application support/Adobe. For my purposes, I only have to re-install one additional product to insure that everything still works. The fact that it installed an update without asking for a previous serial number is also a bug - perhaps the same bug not completely cleaned up. My opinion is that they either have to fix the installer or offer a cleaner - maybe there is a cleaner but I did not know about it. I am marking this as complete but the developers clearly have some work here. Perhaps it is not possible to handle every exception - I can accept that also.
jeff.
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