Download of Service Management Automation

Hi,    I didnt know where to ask this question so I thought in the orchestrator forum.
We are trying to download Service Management Automation for System Center 2012 R2.   
We have Microsoft Volume Licensing but we cant find it there.
Where do you find SMA for download?   Is it a part of Microsoft Volume Licensing?
Thanks
Thanks Lance

Hi Stefan,  
Thanks.   It did install properly.  I guess the documentation that says to essentially follow the directions in the wizard are a little off.
The registration just started to work.  Im not sure why but the same key when tried some time later started to work and allow us to continue.
I wondered what it could be.  We did reach out to our Microsoft contact and ask them what was happening with our key and perhaps they added SMA to our list of applications?  Maybe the registration could not contact some external site where is needed
to validate the key?   Im not sure.
We finally have 3 servers going with Azure pack, SMA web service and runbook workers.  I am now trying to find out a couple things that I will ask in different threads.  1. Are they any details on how we should load balance the 3 web services across
the 3 servers? 2. Did we need the Azure pack admin site on just one server or all three?  
Thanks for your help.
Thanks Lance

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    When i look at the Service Management logs i found this: 
    Resource provider unexpected exception for request with verb 'POST', operation name 'Outgoing tenant proxy call', request URI 'https://svtdcspf01.tdc.eb-grp.net:8090/SC2012/VMM/a43cf9d2-3353-4611-969b-d45616bfe212/Microsoft.Management.Odata.svc/VirtualMachines',
     version '', client request Id '', server request Id '31098b27ca9f4301a7b091e4d6c4db3e.2013-11-29T13:21:44.6146313Z', status code 'InternalServerError', reason 'Internal Server Error', body '{"error":{"code":"","message":{"lang":"de-AT","value":"An
    error occurred while processing this request."},"innererror":{"message":"<ErrorInfo>\r\n  <DisplayableErrorCode>11418</DisplayableErrorCode>\r\n  <ErrorType>Error</ErrorType>\r\n  <Problem>You
    have no access rights for at least one of the required objects for this operation.</Problem>\r\n  <RecommendedActionCLI>Apply the Virtual Machine Manager administrator to obtain the required
    permissions.</RecommendedActionCLI>\r\n  <DetailedCode>None</DetailedCode>\r\n  <SymbolicErrorCode>ObjectsInaccessible</SymbolicErrorCode>\r\n</ErrorInfo>","type":"System.Management.Automation.RuntimeException","stacktrace":"
      at System.Management.Automation.Interpreter.ThrowInstruction.Run(InterpretedFrame frame)\r\n   at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)","internalexception":{"message":"<ErrorInfo>\r\n
     <DisplayableErrorCode>11418</DisplayableErrorCode>\r\n  <ErrorType>Error</ErrorType>\r\n  <Problem>You have no access rights for at least one of the required objects for this operation</Problem>\r\n  <RecommendedActionCLI>Apply
    the Virtual Machine Manager administrator to obtain the required permissions.</RecommendedActionCLI>\r\n  <DetailedCode>None</DetailedCode>\r\n  <SymbolicErrorCode>ObjectsInaccessible</SymbolicErrorCode>\r\n</ErrorInfo>","type":"Microsoft.SystemCenter.Foundation.Common.VMMErrorException","stacktrace":""}}}}'.
    Can someone help me? I have no idea which permissions i need!
    BR and Thanks in advice!
    Emanuel 

    Just to make sure, have you done this step stated at the link below?
    http://technet.microsoft.com/en-us/library/dn457792.aspx
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    Milton Goh
    MCSE, MCSA, MCITP, MOF, ITIL, AIIM SharePoint Specialist
    Blog |
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