Download of updates fails
I am running 10.3.7 on a G5. I am trying to download 10.3.9 combo update MacOSXUpdateCombo10.3.9.dmg (117MB). It downloads but then fails to mount. This is the fifth attempt to upgrade my system. Am I missing something?
I ran Disk Utility yesterday, and fixed any issues with permissions issues. Any thoughts?
In Safari, (Download monitor) the file download, but then stops short of expanding, leaving a "Mounting failed" message in the Downloads window.
When I double-click the downloaded file, I get an error message -199.
When I double click the file in the download window, I get the message "Safari can't open the file because it is still downloading."
Yes, I did a Get Info on the file, and it is linked to DiskImageMounter.
I am very puzzled.
Similar Messages
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TMG NIS definition files download but update fails during installation
Hi Folks,
Runnning Forefront TMG build 7.0.9193.500
When attempting to update the NIS definition files, the files download but fail to install and the following message is logged in the TMG alert section:
"Definition Updating Failed
Description: An error occurred during an attempt to check for, download, or install definition updates on the server ServerName.
The failure is due to error: 0x80240022"
When looking in the windowsupdate.log file, it appears that there is a permissions problem encountered during the update process (WARNING: ExtractUpdateFiles failed with 0x80070005)
Here are the full contents of the C:\Windows\windowsupdate.log file logged during the update process:
===========
Logging initialized (build: 7.5.7601.17514, tz: -0700)
===========
= Process: C:\Program Files\Microsoft Forefront Threat Management Gateway\UpdateAgent.exe
= Module: C:\Windows\system32\wuapi.dll
-- START --
COMAPI: Search [ClientId = Forefront TMG]
<<-- SUBMITTED -- COMAPI: Search [ClientId = Forefront TMG]
** START **
Agent: Finding updates [CallerId = Forefront TMG]
* Online = Yes; Ignore download priority = No
* Criteria = "(IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains 'ae4483f4-f3ce-4956-ae80-93c18d8886a6' and CategoryIDs contains 'e0789628-ce08-4437-be74-2495b842f43b')"
* ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
* Search Scope = {Machine}
Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
Microsoft signed: Yes
Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
Microsoft signed: Yes
Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab
Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
Microsoft signed: Yes
Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
Microsoft signed: Yes
Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
Microsoft signed: Yes
Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
Microsoft signed: Yes
+++++++++++
PT: Starting category scan +++++++++++
+ ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
Microsoft signed: Yes
Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
Microsoft signed: Yes
+++++++++++
PT: Synchronizing server updates +++++++++++
+ ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
* Added update {A1395633-49F7-4A6C-AEE9-7166E952BCFD}.100 to search result
Update {E27A995F-A0EC-4A58-8FCA-B8E190D68D27}.100 is pruned out due to potential supersedence
* Added update {72ABF509-5624-4520-A70D-BD25033E2423}.100 to search result
* Found 2 updates and 4 categories in search; evaluated appl. rules of 28 out of 35 deployed entities
END ** Agent: Finding updates [CallerId = Forefront TMG]
>>--
RESUMED -- COMAPI: Search [ClientId = Forefront TMG]
- Updates found = 2
END -- COMAPI: Search [ClientId = Forefront TMG]
-- START --
COMAPI: Download [ClientId = Forefront TMG]
- Forced: No; Download priority: 3
- Updates in request: 2
- ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
<<-- SUBMITTED -- COMAPI: Download [ClientId = Forefront TMG]
** START **
DnldMgr: Downloading updates [CallerId = Forefront TMG]
* Call ID = {4328BC7B-E197-42E3-BFF2-96BCCAA86280}
* Priority = 3, Interactive = 1, Owner is system = 1, Explicit proxy = 1, Proxy session id = -1, ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
* Updates to download = 2
Title = Definition Update for Microsoft Forefront Threat Management Gateway (Network Inspection System 4.32)
UpdateId = {A1395633-49F7-4A6C-AEE9-7166E952BCFD}.100
Bundles 1 updates:
{8614B1DC-943B-425B-B995-9F0FCD2E961D}.100
Title = Definition Update for Microsoft Forefront Threat Management Gateway (Network Inspection System 11.39.0.0)
UpdateId = {72ABF509-5624-4520-A70D-BD25033E2423}.100
Bundles 1 updates:
{8A1DD8C3-CF18-45BE-9F0D-68DBD4A53409}.100
DnldMgr: New download job [UpdateId = {8614B1DC-943B-425B-B995-9F0FCD2E961D}.100]
* All files for update were already downloaded and are valid.
DnldMgr: New download job [UpdateId = {8A1DD8C3-CF18-45BE-9F0D-68DBD4A53409}.100]
* All files for update were already downloaded and are valid.
END ** Agent: Downloading updates [CallerId = Forefront TMG]
>>--
RESUMED -- COMAPI: Download [ClientId = Forefront TMG]
- Download call complete (succeeded = 2, succeeded with errors = 0, failed = 0, unaccounted = 0)
END -- COMAPI: Download [ClientId = Forefront TMG]
-- START --
COMAPI: Install [ClientId = Forefront TMG]
- Allow source prompts: Yes; Forced: No; Force quiet: No
- Updates in request: 2
- ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
- Updates to install = 2
<<-- SUBMITTED -- COMAPI: Install [ClientId = Forefront TMG]
** START **
Agent: Installing updates [CallerId = Forefront TMG]
* Updates to install = 2
Title = Definition Update for Microsoft Forefront Threat Management Gateway (Network Inspection System 4.32)
UpdateId = {A1395633-49F7-4A6C-AEE9-7166E952BCFD}.100
Bundles 1 updates:
{8614B1DC-943B-425B-B995-9F0FCD2E961D}.100
Title = Definition Update for Microsoft Forefront Threat Management Gateway (Network Inspection System 11.39.0.0)
UpdateId = {72ABF509-5624-4520-A70D-BD25033E2423}.100
Bundles 1 updates:
{8A1DD8C3-CF18-45BE-9F0D-68DBD4A53409}.100
WARNING: failed to calculate prior restore point time with error 0x80070002; setting restore point
WARNING: LoadLibrary failed for srclient.dll with hr:8007007e
Preparing update for install, updateId = {8614B1DC-943B-425B-B995-9F0FCD2E961D}.100.
===========
Logging initialized (build: 7.5.7601.17514, tz: -0700)
===========
= Process: C:\Windows\system32\wuauclt.exe
= Module: C:\Windows\system32\wuaueng.dll
:: START ::
Handler: Command Line Install
: Updates to install = 1
: WARNING: Command line install completed. Return code = 0x8007000d, Result = Failed, Reboot required = false
: WARNING: Exit code = 0x8024200B
END :: Handler: Command Line Install
Preparing update for install, updateId = {8A1DD8C3-CF18-45BE-9F0D-68DBD4A53409}.100.
FATAL: Failed to copy file from C:\Windows\SoftwareDistribution\Download\57418eecd53e3e067a25056fe4892d0420c6ac8a to C:\Windows\SoftwareDistribution\Download\Install\mpips-fe.exe (hr = 80070005) after 10 retries
WARNING: ExtractUpdateFiles failed with 0x80070005.
FATAL: Failed to delete file \\?\C:\Windows\SoftwareDistribution\Download\Install\mpips-fe.exe (hr = 80070005) after 0 retries
REPORT EVENT: {F363E0CC-B0F5-4B28-8C27-631AC7CAD332}
2012-03-15 11:32:37:899-0700
1
REPORT EVENT: {336A98E0-0970-4297-B746-1A8A4B45F3CF}
2012-03-15 11:32:40:099-0700
1
END ** Agent: Installing updates [CallerId = Forefront TMG]
Triggering Offline detection (non-interactive)
## START ##
AU: Search for updates
<<## SUBMITTED ## AU: Search for updates [CallId = {9BB9AE78-F80D-4236-AD77-8E261ABB97E0}]
CWERReporter::HandleEvents - WER report upload completed with status 0x8
WER Report sent: 7.5.7601.17514 0x80070643 A1395633-49F7-4A6C-AEE9-7166E952BCFD Install 101 Unmanaged
CWERReporter finishing event handling. (00000000)
** START **
Agent: Finding updates [CallerId = AutomaticUpdates]
* Online = No; Ignore download priority = No
* Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
* ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
* Search Scope = {Machine}
>>--
RESUMED -- COMAPI: Install [ClientId = Forefront TMG]
- Install call complete (succeeded = 0, succeeded with errors = 0, failed = 2, unaccounted = 0)
- Reboot required = No
- WARNING: Exit code = 0x00000000; Call error code = 0x80240022
END -- COMAPI: Install [ClientId = Forefront TMG]
* Found 0 updates and 68 categories in search; evaluated appl. rules of 1058 out of 2009 deployed entities
END ** Agent: Finding updates [CallerId = AutomaticUpdates]
>>##
RESUMED ## AU: Search for updates [CallId = {9BB9AE78-F80D-4236-AD77-8E261ABB97E0}]
# 0 updates detected
END ## AU: Search for updates [CallId = {9BB9AE78-F80D-4236-AD77-8E261ABB97E0}]
No featured updates notifications to show
Successfully wrote event for AU health state:0
Successfully wrote event for AU health state:0
REPORT EVENT: {03FCFF25-6464-4C3E-A939-3E46A39BED6A}
2012-03-15 11:32:45:262-0700
1
CWERReporter::HandleEvents - WER report upload completed with status 0x8
WER Report sent: 7.5.7601.17514 0x80070005 72ABF509-5624-4520-A70D-BD25033E2423 Install 101 Unmanaged
CWERReporter finishing event handling. (00000000)
Since it seemed to help some folks that were having trouble downloading the NIS updates, I have also tried downloading the updates with (winhttp) Proxy authentication on and off.
I have also tried recreating the C:\Windows\SoftwareDistribution folder (Stop wuauserv; Rename folder; Start wuauserv; Folder recreated)
Still no luck. Any help or direction you can provide is much appreciated.
Cheers,
John
Hi,
Thank you for the post.
I did some research regarding error “0x80070005”, you may perform the following steps and see if it helps:
Step 1: Verify DCOM security
1. Click Start, click Run, type Dcomcnfg, and then click OK.
2. Expand Component Services, and then expand Computers.
3. Right-click My Computer, and then click Properties.
4. Click the COM Security tab.
5. Under Access Permissions, click Edit Default.
6. Verify that the following accounts are listed:
7. If any one of these accounts is missing in the Access Permission box, follow these steps:
a. Click Add, click Advanced, and then click Locations.
b. In the Locations box, click the Local_Computer_Name, and then click OK.
c. Click Find Now.
d. Press CTRL, click the required account names, and then click OK two times.
e. In the Group or User names box, click an account that you added, click Local Access in the Permissions for Account_Name box, and then click to select the check box in the Allow column.
f. Repeat step 7e for all the accounts that you just added, and then click OK.
Step 2: Verify DCOM default properties
1. Click the Default Properties tab.
2. Verify that the following configuration:
• The Enable Distributed COM on this computer check box is selected.
• In the Default Authentication level box, Connect is selected.
• In the Default Impersonation level box, Identify is selected.
3. Make any required changes, and then click OK.
4. Restart the computer.
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/29d7f9d1-56cd-42f3-bd44-7de8448ef70e
http://social.technet.microsoft.com/Forums/en-US/itprovistasetup/thread/95edbee4-a75c-48ad-91d1-5316a96f9567
Regards,
Nick Gu - MSFT -
Photoshop download failed 2x. indesign worked fine? download error. update failed.
first download, patch failed...this time update failed? removed file before second try. please dont reply just to get points. I need this to work. my business depends on it. please help. I don't know how to get "log info" either.
I don't work for points, I try to help with links to ideas... the only people who can really help are the Chat staff who can "look" into your computer, and I don't know if they work on Sunday
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
Did you receive a U44 error message at the update failure?
U44M update error http://forums.adobe.com/thread/1289956
--more U44.. discussion http://forums.adobe.com/thread/1275963
Discussions of RE-installing
-using the cleaner after uninstalling and before reinstalling may help
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
Downloading itunes update fails
I have an old version of itunes which needs updating so that I can use my new nano ipod.
When I try download the new version through itunes it keeps crashing half way saying the file was corrupted. When I download the update online, I cannot open the file and it states that it is not a valid win32 application.
I have made sure that I am downloading the correct version for my OS. I'm not sure what else to do??When I try download the new version through itunes it keeps crashing half way saying the file was corrupted. When I download the update online, I cannot open the file and it states that it is not a valid win32 application.
The installers are getting damaged during the download to the PC, brandon.
What web browser were you using for the download? Does it make a difference if you use Firefox instead of IE (or vice versa)? -
Download combo update fails, again and again
Any ideas on what this might be about? I have an Octo MacPro 2.8Ghz with a new installation of the original OS - 10.5.1 and whenever I try and update it with either the combo or an older update I get a "failed to validate this update" error message during startup. I can't use any of my newly purchased Avid software because this version needs 10.5.5 or above! Please Help!
HI,
Try deleting this file. com.apple.softwareupdate.plist
/Users/YourName/Library/Preferences. Drag that file from the Preferences folder to the Trash, empty the Trash and restart your Mac.
You've had issues with this before?
http://discussions.apple.com/message.jspa?messageID=9798214#9798214
Try repairing disk permissions.
First, Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
You are running Software Update from your admin account ???
You could try downloading the 10.5.6 combo update 10.5.6 combo update then using Pacifist to extract the .dmg file.
Info on the combo and Pacifist from here. http://discussions.apple.com/thread.jspa?threadID=1925796
Carolyn
Message was edited by: Carolyn Samit -
Photoshop cs4 11.0.2 update fails windows 7 64 bit
Hello..
I finally got upgraded to windows 7 64 bit and and installed the cs4 download I got awhile back and it installed cs4 11.0 no problems. I got every update to install but the 11.0.2 update fails and I get this message
"Adobe Setup has stopped working"
I have tried every thing I read, run as admin, move stuff out of appdat folder, reinstall.... reboot 39 times , I have no windowd defender or AV running at all everything I can find on here does not work and I get this error..... I read everyone gets this error except a darn few lucky souls..... so I tried compatibilty modes, it does the same error from win 98 all the way to win 7, xp same error vista same error it don't matter what version of windows this update seems to just stop working, so I did a troubleshooter on it and it determined that this program is incompatible with windows... I tried downloading it from Adobe and tried that... same error everytime.... don't matter if its through adobe updater or direct download this update fails and I decided to try 11.0.1 and it does the same so I guess PS CS4 11.0 is really not updatable to 11.0.2. and adobe suggests you to go cs5 to solve this problem. Except their updates fail to it looks like on this forum....
This is the problem details I get if it helps, because it does not leave a log for some reason.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Setup.exe_Adobe Update Installer
Application Version: 2.1.60.0
Application Timestamp: 4a696125
Fault Module Name: Setup.exe
Fault Module Version: 2.1.60.0
Fault Module Timestamp: 4a696125
Exception Code: c0000005
Exception Offset: 000448e5
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789I have tried run as admin, same error pops up, I tried giving myself ownership and special permissions and everything to the PS folder since the exe is read only thinking thats why it wont update... I ran the clean script and reinstalled and tried every trick known to man ( well this forum and several others found on google) and nothing seems to work, the 11.0.2 update itself crashes, so I am just going to assume its windows fault because it does seem to work for other people....but it does seem to crash on mac I have read too... I have UAC disabled and no AV installed trying this so I installed my trend micro AV and checked and the puter is virus free so am not sure why I can not use the update but here is the screen shots I get....
I run setup.exe as admin I get this
then when I click on next, with 2 seconds I get this popping up, count 1,2 bam their it is..
so no matter what I do I get this error on 11.0.1 or 11.0.2 updates in every mode or permissions you can give... -
Never fully downloaded and had to do a restore which failed too. Had to visit the Apple store ( 1 hour away from me) to fix. They did a complete restore and installed the update.
Problem is-what do I do for future updates? Really don't want to go thru this again, including reinstalling all my music and applications.
Problem may be the USB ports (1.0 instead of 2.0) on my 9 yr old Dell PC. Maybe that is why download of update failed, although updating my Ipod Touch on same USB port does not present problems.
Suggestions for future? Really do not want to get new PC. ThnxThe info concerning error codes specifically says you need the 2.0 USB port. Also- you need to use the original power cord that came with your iPad and not an after market or iPhone cord.
That last part I learned through personal experience
Buying and installing (plugging in) a new 2.0 USB port should be cheap and painless. Your PC Should accept it fine as far as I know. -
Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
The following occurs, ad nauseam:
There was a problem updating InDesign CC
For more information see the specific error below.
Update Failed
Download error. Press Retry to try again or contact customer support.(49)
Here's the crux of my frustration:
(1) Customer Service is NOT contact-able, to receive LIVE help.
(2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
Therefore, the real question:
Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
Please, NO TECHNICAL mumbo-jumbo which most likely will cause the overwhelming majority of users, like me, to seriously corrupt their computer files, but rather an honest, straightforward "what to do" from real CS/Engineers working for Adobe, as to how to FIX this issue, period.
===========================================================
UPDATE:
Here is a way in which I think I was able to "update" my InDesign CC application:
(1) Sign-In to your Adobe Account
https://www.adobe.com/
(2) Click on the MENU icon
(3) Click on the product InDesign icon
Your browser should display the page for Adobe InDesign CC
https://www.adobe.com/products/indesign.html?promoid=KLXLU
(4) Click on the Download icon,
Your browser should now display the page to download InDesign,
https://creative.adobe.com/products/download/indesign
(5) a Pop-Up window should open, and display:
Launch Application
This link needs to be opened with an application.
with the first option to select being the CreativeCloud(URIHandler)
(5) Select this application and click OK.
What happened when I followed steps (1) thorugh (5) is that:
(a) InDesign CC(2014) was installed,
(b) InDesign CC, updated, and then
(c) InDesign CC(2014), also updated.
Why this all worked, is a mystery to me.
Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
A BIT MORE, when I launched my InDesign CC app, and checked to see if there were Updates Available, there in fact was an Adobe InDesign CC 64 bit (9.2.2) update.
I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
FURTHER INFO: I may have neglected to list some important info ... OS: Windows 8.1 Pro with Media Center, 64-bit
Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
Will keep y'all posted!
Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.Jackdan error 49 indicates the installer was unable to access a critical file or directory. You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
-
When I install Photoshop CC it says that an update failed to download and whenever I retry it doesn't work. How do I fix this?
Update that fail can sometimes be downloade and installed manually also here is a Trouble shooting Update guide http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html#TroubleshootUpdates
Adobe - Photoshop : For Windows
Adobe - Photoshop : For Macintosh
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
Software Updates ADR Issue: "Failed to download the update from the internet. Error = 5"
"Failed to download the update from internet. Error = 5"
The above is the error I am getting when running any ADR. The error is quite clear software updates are failing to download and Error = 5 being a permissions error its clear that the downloads are failing due to incorrect permissions applied to the download
path.
Here is the last bit of my ruleengine.log, everything above is the same except for the update trying to be downloaded of course:
Failed to download the update from internet. Error = 5
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
Failed to download ContentID 16860969 for UpdateID 16857152. Error code = 5
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
Downloading contents (count = 1) for UpdateID 16857255
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
List of update content(s) which match the content rule criteria = {16861141}
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
Downloading content with ID 16861141 in the package
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
Failed to download the update from internet. Error = 5
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Failed to download ContentID 16861141 for UpdateID 16857255. Error code = 5
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Failed to download any update SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Failed to download update contents. SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
No new update was added to the package. Package "SCP0008A" would not be updated.
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Failed to run the DownloadAction for the AutoDeployment.
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
STATMSG: ID=8706 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_RULE_ENGINE" SYS=SCCM-MPS.DSCICORP.COM SITE=SCP PID=2376 TID=5148 GMTDATE=Thu Jun 26 13:22:00.164 2014 ISTR0="SMS Rule Engine" ISTR1="Failed to download one or more
content files" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Enforcing Create Deployment Action SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Create Deployment Rule Action XML is: <DeploymentCreationActionXML xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><CollectionId>SCP00055</CollectionId><IncludeSub>true</IncludeSub><Utc>false</Utc><Duration>0</Duration><DurationUnits>Hours</DurationUnits><AvailableDeltaDuration>0</AvailableDeltaDuration><AvailableDeltaDurationUnits>Hours</AvailableDeltaDurationUnits><SuppressServers>Checked</SuppressServers><SuppressWorkstations>Unchecked</SuppressWorkstations><PersistOnWriteFilterDevices>Unchecked</PersistOnWriteFilterDevices><AllowRestart>true</AllowRestart><DisableMomAlert>false</DisableMomAlert><GenerateMomAlert>false</GenerateMomAlert><UseRemoteDP>true</UseRemoteDP><UseUnprotectedDP>true</UseUnprotectedDP><UseBranchCache>true</UseBranchCache><EnableDeployment>true</EnableDeployment><EnableWakeOnLan>true</EnableWakeOnLan><AllowDownloadOutSW>false</AllowDownloadOutSW><AllowInstallOutSW>true</AllowInstallOutSW><EnableAlert>true</EnableAlert><AlertThresholdPercentage>90</AlertThresholdPercentage><AlertDuration>7</AlertDuration><AlertDurationUnits>Days</AlertDurationUnits><EnableNAPEnforcement>false</EnableNAPEnforcement><UserNotificationOption>DisplaySoftwareCenterOnly</UserNotificationOption><LimitStateMessageVerbosity>false</LimitStateMessageVerbosity><StateMessageVerbosity>10</StateMessageVerbosity><AllowWUMU>true</AllowWUMU><AllowUseMeteredNetwork>true</AllowUseMeteredNetwork></DeploymentCreationActionXML>
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Rule XML is: <AutoDeploymentRule xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><DeploymentName>Test ADR</DeploymentName><DeploymentDescription>Test ADR</DeploymentDescription><LocaleId>1033</LocaleId><UseSameDeployment>false</UseSameDeployment><EnableAfterCreate>true</EnableAfterCreate><NoEULAUpdates>false</NoEULAUpdates><AlignWithSyncSchedule>false</AlignWithSyncSchedule><ScopeIDs><ScopeID>SMS00UNA</ScopeID></ScopeIDs></AutoDeploymentRule>
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Criteria Filter Result XML is: <AutoDeploymentRule xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><DeploymentName>Test ADR</DeploymentName><DeploymentDescription>Test
ADR</DeploymentDescription><LocaleId>1033</LocaleId><UseSameDeployment>false</UseSameDeployment><EnableAfterCreate>true</EnableAfterCreate><NoEULAUpdates>false</NoEULAUpdates><AlignWithSyncSchedule>false</AlignWithSyncSchedule><ScopeIDs><ScopeID>SMS00UNA</ScopeID></ScopeIDs></AutoDeploymentRule>
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Parsing Deployment Action XML...
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Parsing Rule XML... SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Could not find element DeploymentId SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Could not find element UpdateGroupId SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Could not find element UpdateGroupName SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
SQL is: select cis.CI_ID from vCI_ConfigurationItems cis join vProvisionedCIs pci on cis.CI_ID = pci.CI_ID where cis.CI_ID in (16793068, 16793070, 16793441, 16793445, 16793531, 16793686, 16793688, 16794597, 16794600, 16794602, 16794604, 16795443,
16795445, 16795709, 16795711, 16796210, 16796222, 16796292, 16796298, 16799495, 16799503, 16799602, 16799700, 16799703, 16799705, 16799712, 16799718, 16800300, 16800302, 16800367, 16800369, 16800371, 16800375, 16801224, 16801227, 16801237, 16801239, 16801287,
16801289, 16801559, 16801566, 16801996, 16802034, 16802839, 16802841, 16803306, 16803310, 16803420, 16803422, 16806477, 16806479, 16809354, 16809360, 16809393, 16809397, 16809774, 16809786, 16809792, 16813338, 16813348, 16813636, 16813638, 16814948, 16814950,
16815151, 16815153, 16817088, 16817102, 16817108, 16817398, 16817400, 16818677, 16818691, 16825397, 16840448, 16840458, 16840460, 16840462, 16840690, 16840700, 16840702, 16840710, 16840824, 16840826, 16842640, 16842641, 16842802, 16842803, 16842841, 16842870,
16842871, 16842896, 16842917, 16843017, 16843042, 16843049, 16843051, 16845981, 16846404, 16846751, 16846757, 16848017, 16848021, 16848664, 16848687, 16849383, 16849385, 16852506, 16852514, 16852516, 16855484, 16857102, 16857151, 16857152, 16857255) order
by cis.CI_ID SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
0 of 115 updates are downloaded and will be added to the Deployment.
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
The rule resulted in no updates being found. Skip deployment creation or update...
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
CRuleHandler: Enforcing Actions for Rule 16777228 failed!
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
CRuleHandler: ResetRulesAndCleanUp() SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Updated Failure Information for Rule: 16777228
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
CRuleHandler: Deleting Rule 16777228 SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Found notification file C:\Program Files\Microsoft Configuration Manager\inboxes\RuleEngine.box\16777228.RUL
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5148 (0x141C)
RuleSchedulerThred: Change in Rules Object Signalled.
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5228 (0x146C)
Refreshed ScheduleList instance for Rule (16777228) from schedule string () with next occurence (12/31/1969 7:00:00 PM)
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5228 (0x146C)
FindNextEventTime found next event for RuleID 0 as :1/1/2038 12:00:00 AM
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5228 (0x146C)
RuleEngine: Got next rule execution time successfully. Next event is in 12369097 minutes
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5228 (0x146C)
Sleeping for 15 minutes SMS_RULE_ENGINE
6/26/2014 9:22:10 AM 5228 (0x146C)
Also, I do not have a patchdownloader.log anywhere, Ive checked all aforementioned locations from various sources and it just simply does not exist on my SCCM server. Here is my setup:
Server1: Primary server with all roles installed locally except the site database is on its own server. WSUS is installed locally here and DB is stored here.
Server2: SQL DB for Primary site DB
Server3: Secondary remote site running MP, DP, SUP. DB is SQL Express local.
So the SUP role was installed successfully on both server1 first and server 2 second with the site servers accounts. The SUP Synchronizes successfully and I can see a large list of updates available for use but not downloaded of course. I have set WSUS option
to store updates locally and have plenty of space at the target destination.
So here is my issue, I have been working on this issue for the better part of a week and understand the error code from the ruleengine.log to be a permissions issue. I have also proved this out but creating a test ADR with minimal updates and applied NTFS perms
to the target path for Modify with the everyone group (testing purposes only). The updates downloaded successfully. So this puts me right back to where I was, knowing its a permissions issue but not understanding what permissions are needed. Let me explain
further.
The best way to start is to show what perms I have to the target location for downloads/wsus/sup anything:
Path: \\Server1\UpdatesAndDefinitions (permissions being applied to the UpdatesAndDefinitions root folder)
SCCMAdmin (account used for most SCCM tasks except for NA) / Modify / Share and NTFS
Server1$ (primary site server) / Modify / NTFS
Everyone / read and execute / NTFS and Share
There are other system generated perms but the above three are the important ones. So hence my confusion I know that the SCCMAdmin account or the Server its self has to be accessing the target directory so why is it failing with a permissions issue?
My next step was to enable Auditing on the target path. Doing so revealed just what I thought and through me into further frustration:
A network share object was accessed.
Subject:
Security ID:
SYSTEM
Account Name:
SCCM-MPS$
Account Domain:
DSCI
Logon ID:
0x3e7
Network Information:
Source Address:
fe80::306a:8827:8672:3ba5
Source Port:
50329
Share Name: \\*\UpdatesAndDefinitions
A handle to an object was requested.
Subject:
Security ID:
DSCI\sccmadmin
Account Name:
sccmadmin
Account Domain:
DSCI
Logon ID:
0xad903c
Object:
Object Server:
Security
Object Type:
File
Object Name:
F:\UpdatesAndDefinitions
Handle ID:
0xf5c
Process Information:
Process ID:
0x10cc
Process Name:
C:\Windows\explorer.exe
Access Request Information:
Transaction ID:
{00000000-0000-0000-0000-000000000000}
Accesses:
READ_CONTROL
ReadAttributes
Access Mask:
0x20080
Privileges Used for Access Check:
Restricted SID Count:
0
Now I may not be the best I traversing through the mess of audit entry's and translating them, but from what I can see the two accounts that have the proper share and ntsf perms ive listed above are indeed the ones accessing the target location and the audit
code is success. I filter for failures and found no audits for failures whatsoever yet my downloads still fail religiously, unless of course I open myself up with the everyone group.
So next... I tried adding in the Network Service account with proper permissions, the Local Service Account, my user account, and all no go's.
Next... I remove the SUP roles from SCCM checked the logs for deinstall confirmations, and reinstalled these roles. No Go!
If anyone can assist I would be in your debt and very grateful.
Oh last note, but very important note I'm running SCCM 2012 SP1 CU4
Thanks,
Michael
MichaelSpauldingI just tested with the everyone group further; I added everyone with modify for ntfs and just read only for share and downloads failed!
I then changed the share perms for everyone to change and the ntfs to read/execute and poof downloads complete! Obviously change share perms for everyone leaves me open which Id like to prevent, so finding what account is being used is crucial.
I have already tried adding all of the SCCM accounts I use and the servers themselves as change perms to share and ntfs and have not had any luck.
MichaelSpaulding -
Creative Cloud update fails with "the download appears to be corrupted" when tried through our company's firewall, but succeeds if the computer is taken outside the firewall. The IT guys have opened up the ports and URL's specified in the Adobe documentation. I have also captured the network traffic of both the failed and successful downloads for IT to examine (using Little Snitch), however they can find nothing to account for the problem. Adobe just seems to "give up and die" after about 2-3 minutes. Why is this? How can I or IT fix this?
Can I send the above log files to someone familiar with these issues for examination?Hi Gveo,
Please follow the article: Creative Cloud Help | About Creative Cloud Packager which will help you to get your issue fixed.
Thanks,
Ratandeep Arora -
Photoshop Elements Update download continues to fail after at least 4 weeks.
Try downloading the updates from here:
windows
Adobe - Photoshop Elements : For Windows
mac
Adobe - Photoshop Elements : For Macintosh -
I have changed my Apple ID and may be anything wrong did with Disk Utility.
So , I could not download system updates by normal way and downloaded them from Apple site via Folx and have them installed thus.
I have tried check out condition of Toshiba disk and got messages of errors.
What can I do in this situation?
In Disk Utility:
Storage system verify or repair failed.
Problems were found with the partition map which might prevent booting.
Problems were encountered during repair of partition map
S.M.A.R.T status verified
In ColorSynk Utility:
Searching for profiles...
Checking 64 profiles...
/Library/Application Support/Adobe/Color/Profiles/RedBlueYelllow.icc
Tag 'pseq': Required tag is not present.
/Library/Application Support/Adobe/Color/Profiles/Smokey.icc
Tag 'pseq': Required tag is not present.
/Library/Application Support/Adobe/Color/Prosystem ufiles/TealMagentaGold.icc
Tag 'pseq': Required tag is not present.
/Library/Application Support/Adobe/Color/Profiles/TotalInkPreview.icc
Tag 'pseq': Required tag is not present.
Verify done - found 4 bad profiles.
In ITunes :
I see my old email as Apple ID
I going to change Lion OS to Mountain Lion OS ,is there any troubles ahead because of problems described above? And how to fix all that ?
Thank you in advance.
Message was edited by: TatianaTiaPS
In Disk Utility all looks so:
Verifying partition map for “TOSHIBA MK5065GSXF Media”
Checking prerequisites
Checking the partition list
Checking for an EFI system partition
Checking the EFI system partition’s size
Checking the EFI system partition’s file system
Checking all HFS data partition loader spaces
Checking Core Storage Physical Volume partitions
Checking storage system
Problems were found with the partition map which might prevent booting
Error: Storage system verify or repair failed.Verifying and repairing partition map for “TOSHIBA MK5065GSXF Media”
Checking prerequisites
Checking the partition list
Checking for an EFI system partition
Checking the EFI system partition’s size
Checking the EFI system partition’s file system
Checking all HFS data partition loader spaces
Reviewing boot support loaders
Checking Core Storage Physical Volume partitions
Checking storage system
Problems were encountered during repair of the partition map
Error: Storage system verify or repair failed.
I will be greatly appreciated for any considerations or advise (*.*) -
On Friday, 9/17 @ 7 am, after deselecting Windows 2003 in products, I ran Server Cleanup Wizard (as well as sqlcmd -I -i"WsusDBMaintenance.sql" -S "np:\\.\pipe\MSSQL$MICROSOFT##SSEE\sql\query"), and 0 bytes were freed which I thought
odd. I then selected Windows Server 2012 R2 and Office 2013 since we're going to be using those.
After this, on 9/19 @ 7:30am, the server had the message: Event 364 Content file download failed. Reason: There is not enough space on the disk. Source File: /d/msdownload/update/software/secu/2014/04/coreservermui-it-it_ebb7e1e8d487b90ffd719f06122a3db947b3f949.cab
Destination File: e:\WSUS\WsusContent\49\EBB7E1E8D487B90FFD719F06122A3DB947B3F949.cab.
At some time during the day on 9/19, our SAN admin increased the volume (all server's volumes are on a SAN) from the SAN end, and I extended it in Disk Mngmt on the WSUS server. I went home for the weekend
I came back today (9/22), saw I had gotten the "the server is failing to download some updates. Event ID 10032" on Saturday 9/20 @ 1:30am. I checked the volume \WSUScontent is on (the volume we extended) and it has
17GB free. So I assume space should not still be an issue.
The same 10032 error had occurred on 9/19, at 1:30 pm, but I assume it was before my colleague and I bumped up the disk space. But why it occurred again the next day I'm not sure.
However, since the 10032 error on 9/20 @ 1:30am, it has not reoccured, and no yellow or red event messages. So possibly all is well now. Could it have been that WSUS was being sluggish to recognize the increased disk space, even though Windows
itself recognized it?Thanks Lawrence, I went through the steps you instruct on (which I did not know about, so I greatly appreciate that!), and freed up over 30GB of space.
Outstanding! :-)
But your steps don't really address deleting all (solely) 2003 updates.
Correct. First, because you cannot DELETE updates, unless they are expired or old revisions, and use the Server Cleanup Wizard to do that.
Second, because the article was about removing *unneeded* updates. It does not consider the scenario where a product category is being retired
When I go to my "2003" update view, sorting by Any Except Declined, and Status Any, I still see tons of 2003 ones, some solely for it, others that apply to 2003 and other OSs. I want to leave the latter, but delete the ones solely for
2003. Not just superseded ones, but ALL that are solely for 2003.
You cannot delete updates. You can DECLINE updates, if that's what you want to do.
So let's talk a minute about these updates that might be applicable to operating systems other than Windows Server 2003. Let's be practical about the other operating systems listed. If you look closely, I suspect you will discover that those "other
operating systems" are either Windows XP or Windows 2000, but nothing else. Do updates for Windows XP or Windows 2000 really matter to you? I suspect not.
The reason I highly suspect this is because the practice of building packages targeted at multiple operating systems was terminated when Windows Vista was released (actually I think it happened with the release of WSUS v3, but this is just a matter of trivia,
the relevant point is that it's not done anymore, and has not been done for many years).
Ergo, I know for a fact, that NONE of the updates applicable for Windows Server 2003, will be applicable for any newer operating system. Ergo, it probably doesn't matter at all, so just SelectAll -> Decline if that's what you want to do.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds. -
When I updated to iOS 8.1 on my iPad 2 it failed when installing it's in recovery mode and when I go to iTunes to restore it downloads the update to about 900 Mbps then gives me error 9006
Hi Willy,
Welcome to Apple Support Communities.
The article below provides information about specific update and restore alerts, including the 9006 alert that you saw when attempting to update your iPad 2 to iOS 8.1. Try using the instructions provided to see if the issue is caused by a conflict with the security software on your computer.
Resolve iOS update and restore errors
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
I hope this helps,
-Jason
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