'Download Only' option under 'Tools' in Apple Software Updates grayed out.

I'm trying to convert audio files in iTunes into rigtones. Followed all steps but can't see the m4r version back in iTunes. Tried selecting Download Only (Start -> All programs -> Apple Software Update -> Tools) but this option is grayed out. How do I fix it?

Hi. Thanks for this. I already do what you suggest, but not all the indicated updates are available by download. There was a Bonjour update that was not listed in Support/Updates for example.
Brian Bowell.

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Can anyone tell me where to download Englsih cersion of Bonjour and Apple Software Update. Currenely I only obtain the Mandarin version and would like to install on my D: drive, rather than default to C. Thanks

Can anyone tell me where to download English version of Bonjour and Apple Software Update. Currently I
only obtain the Mandarin version aI am trying to install on my D:\ drive, rather than default to C:\.
Thanks.

This would be a better question for the iTunes forums.
https://discussions.apple.com/community/itunes
B-rock

Muse trial version only has "close" for option under file menu and it's grayed out.

Muse trial version only has "close" for option under file menu and it's grayed out.

Some menu entries in the main menu bar are hidden if you use the mouse and only appear if you use the keyboard to open the menu (Bug 626825).
You can see the difference if you use Alt+F to open the File menu or other menus like the Edit menu (Alt+E) and Bookmarks menu (Alt+B) and compare that to what you see if you use the mouse to open the menu after you have made the menu bar visible by tapping Alt or by pressing F10.
Add code to userChrome.css below the @namespace line to make the hidden items appear again.
*http://kb.mozillazine.org/userChrome.css
*http://kb.mozillazine.org/Editing_configuration
You can use the ChromEdit Plus or Stylish extension to have easier access to the customization files.
*ChromEdit Plus: http://webdesigns.ms11.net/chromeditp.html
<pre><nowiki>@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */
/* Always show menu entries with class="show-only-for-keyboard" */
#navigator-toolbox menuitem[class="show-only-for-keyboard"]{display:-moz-box!important}
</nowiki></pre>

IPod only recognized as digital camera / Apple Software Update unable to be uninstalled

This may sound like a common problem, but I've done a LOT of work trying to fix it based on online searches. With no avail, I think this problem can't be easily fixed.
As the question states, the initial problem is that my iPod Touch (1st gen I think, maybe 2nd gen, iOS 3.1.3) wasn't recognized by iTunes as an iPod, but only as a digital camera (Windows 7, 64-bit). At first I was content because I didn't have extra songs I wanted to add. But then when I cleared the RAM one day, the iPod restarted with the USB/Connect to iTunes screen. Finally, I had no choice but to try to fix the iTunes problem. So, as most people suggest first, I tried to update iTunes.
Unfortunately iTunes was unable to update. There was a rolling back error, that I traced to Apple Mobile Device Software by using the Command Prompt and logging the install log. Apparently, iTunes didn't have sufficient permission by Windows to delete the necessary files. I even uninstalled iTunes to try to reinstall it, but it didn't reinstall, leaving me with no iTunes at all.
Then I extracted AMDS installer from the iTunes installation package and logged that installation process to find errors. According to an online source, the driver was blank, so I first tried using pnputil.exe in cmd to remove the Apple driver package. This failed, so I manually went into C:\Windows\System32\DriverStore\FileRepository to find the driver to delete it so it could reinstall. Unfortunately, it still wouldn't install.
In addition, I changed the ownership of ProgramData, Program Files, and Program Files (x86) in the C:\ disk to Administrator instead of SYSTEM and gave full permission to myself (the administrator) and "TrustedInstaller." A risky move, I know, but I was desperate. I had hoped that this would give permission to iTunes to modify what it needed to modify, but this still didn't work.
Thus, I tried to remove all traces of Apple software that related to iTunes manually. This involved the Apple files in ProgramData, Program Files\Common Files, and Program Files (x86)\Common Files. Then I tried to uninstall the list of programs related to iTunes (Bonjour, QuickTime, etc). However, Apple Software Update refused to uninstall and gave an error "There is a problem with this Windows Installer package. A program reuired for this install to complete could not be run. Contact your support personnel or package vendor." I fear in my deletion of files, I might have deleted something necessary for this uninstall.
I downloaded multiple forced uninstallers, but none of them worked - the same message showed up constantly. I went into the registry key to see if I could manually uninstall Apple Software Update, but this didn't seem to work either. I was too afraid to delete anymore files...
So here I am again, having walked in a complete circle in this extremely complicated situation. The files I deleted in my first attempt at a solution ended up hindering a possible actual solution. Any ideas to uninstall Apple Software Update, or to solve iTunes rolling back error, or to remove the connect to iTunes screen from my iPod would be greatly greatly greatly appreciated. I can live without iTunes, but my iPod is very important to me. If anyone has a solution to remove the screen without connected to iTunes, or connecting to a different computer's iTunes, I would be willing to take that course of action too.
Thanks!

This may sound like a common problem, but I've done a LOT of work trying to fix it based on online searches. With no avail, I think this problem can't be easily fixed.
As the question states, the initial problem is that my iPod Touch (1st gen I think, maybe 2nd gen, iOS 3.1.3) wasn't recognized by iTunes as an iPod, but only as a digital camera (Windows 7, 64-bit). At first I was content because I didn't have extra songs I wanted to add. But then when I cleared the RAM one day, the iPod restarted with the USB/Connect to iTunes screen. Finally, I had no choice but to try to fix the iTunes problem. So, as most people suggest first, I tried to update iTunes.
Unfortunately iTunes was unable to update. There was a rolling back error, that I traced to Apple Mobile Device Software by using the Command Prompt and logging the install log. Apparently, iTunes didn't have sufficient permission by Windows to delete the necessary files. I even uninstalled iTunes to try to reinstall it, but it didn't reinstall, leaving me with no iTunes at all.
Then I extracted AMDS installer from the iTunes installation package and logged that installation process to find errors. According to an online source, the driver was blank, so I first tried using pnputil.exe in cmd to remove the Apple driver package. This failed, so I manually went into C:\Windows\System32\DriverStore\FileRepository to find the driver to delete it so it could reinstall. Unfortunately, it still wouldn't install.
In addition, I changed the ownership of ProgramData, Program Files, and Program Files (x86) in the C:\ disk to Administrator instead of SYSTEM and gave full permission to myself (the administrator) and "TrustedInstaller." A risky move, I know, but I was desperate. I had hoped that this would give permission to iTunes to modify what it needed to modify, but this still didn't work.
Thus, I tried to remove all traces of Apple software that related to iTunes manually. This involved the Apple files in ProgramData, Program Files\Common Files, and Program Files (x86)\Common Files. Then I tried to uninstall the list of programs related to iTunes (Bonjour, QuickTime, etc). However, Apple Software Update refused to uninstall and gave an error "There is a problem with this Windows Installer package. A program reuired for this install to complete could not be run. Contact your support personnel or package vendor." I fear in my deletion of files, I might have deleted something necessary for this uninstall.
I downloaded multiple forced uninstallers, but none of them worked - the same message showed up constantly. I went into the registry key to see if I could manually uninstall Apple Software Update, but this didn't seem to work either. I was too afraid to delete anymore files...
So here I am again, having walked in a complete circle in this extremely complicated situation. The files I deleted in my first attempt at a solution ended up hindering a possible actual solution. Any ideas to uninstall Apple Software Update, or to solve iTunes rolling back error, or to remove the connect to iTunes screen from my iPod would be greatly greatly greatly appreciated. I can live without iTunes, but my iPod is very important to me. If anyone has a solution to remove the screen without connected to iTunes, or connecting to a different computer's iTunes, I would be willing to take that course of action too.
Thanks!

All options under File, Edit, Viw, etc. are grayed out. I'm on a Mac. AnyIdea what is causing this or what I can do about it?

I can not access anything under File Edit, View, etc. Everything is grayed out. The items under Help are black, but nothing happens when I click on Firefox Help.
== This happened ==
Not sure how often
== out of the blue.

Try to move (delete) the Firefox plist file.
See [http://www.macfixit.com/article.php?story=20060606082246983 How .plist files become corrupt and troubleshooting the results]
Go to "Library > Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).
You can also try to repair the disk permissions: http://thexlab.com/faqs/repairprocess.html
See also [http://support.apple.com/kb/HT2963 Troubleshooting permissions issues in Mac OS X]
If that didn't help then try a reinstall.
See http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X
Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
Trash the current Firefox application to do a clean reinstall.
Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Safari 3.1 in Apple software update?

Why am I suddenly getting Safari in Apple Software Update, instead of just iTunes and Quicktime?
I have no version of Safari installed on any of my Windows Systems and certainly do not appreciate having to uncheck Safari everytime Apple Software Update checks for Updates.
If this is an attempt by Apple to "force feed" us Safari, it is not at all appreciated, as I for one am quite content with Firefox.

streetpc wrote:
You have the "ignore selected updates" feature in the Tool menu.
That is not good enough. It only works for the current version of the ignored software. The next version of Safari and/or iTunes will trigger the updater again despite having ignored the previous version. That is no good!
What's more, it only ignores it for the current user. If as a system admin I ignore the update, the user will still be notified about it when they login. That's also no good!
Disabling Apple Software update is not an option, either. I want users to be notified of security updates for Quicktime and, if they install it, iTunes.
If I rely on the built-in quicktime updater, my users will be shown a link to download iTunes+Quicktime by default. This is still no good! And even if they correctly choose the Quicktime only link, they will get Apple Software Update which will very soon offer updates for software they have not installed. It is an endless cycle of opting out over and over again.
My Windows users don't know what Safari is, don't know they don't have it, and don't know they do not need or want to install it's "update". They just accept the defaults. This is what I expect them to do.
This is simply unethical behavior by Apple to have the security updater install NEW software. A user should have to opt-in to install NEW software instead of being tricked into thinking it's an update they need for something they already have.
Granted, Apple isn't the only one doing this. SUN tries to jam google toolbar down users' throats using their JAVA automatic updater. You have to opt-out EVERY TIME!
I must insist on an opt-in default rather than an opt-out default; especially on software updates. The only way to do this with apple software is to not opt-in to Quicktime to begin with. So I will be removing it from my system images from now on. I'll let my users opt-in to Apple's harassment if they want to.

Software Update - no Download only option

Good afternoon.
The version of Software Update shipping with 10.6.n has no 'Download Only' option. A real nuisance when you are used to downloading updates and deploying them via Apple Remote Desktop.
Furthermore, some updates listed in Software Update are not on the Support/Downloads area to download manually.
I wonder if anyone out there has a workaround to enable Software Update to 'Download Only' please?
Brian Bowell
ICT Support
Berkley Normal Middle School.

Hi. Thanks for this. I already do what you suggest, but not all the indicated updates are available by download. There was a Bonjour update that was not listed in Support/Updates for example.
Brian Bowell.

I cannot update iTunes because when I run the Apple Software Updater, it says "'iTunes QuickTime' has an invalid signature. It will not be installed." If I try downloading only it says "'iTunes cannot update. Invalid signature.

I cannot update iTunes because when I run the Apple Software Updater, it says "'iTunes + QuickTime' has an invalid signature. It will not be installed." If I try downloading only it says "'iTunes cannot update. Invalid signature. Can someone help?

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards.

Can i download apple software update only?

Windows 7 won't let me install iTunes 10.5.1. Getting that nasty "microsoft.vc80.crt whatever message. Folk suggest repairing apple software update program, but guess what, I've already uninstalled that as part of the removal of all apple programs. Can I just dowload the update program?

The software update program is not available (to the best of my knowledge) as a stand-alone download. It gets installed as part of iTunes, Quicktime, and Safari.

Apple Software Update - Error occures while trying to download

I've been trying all different ways to install the latest version of itunes.
I've tried downloading manually and installing but the installer doesn't launch.
So i've tried to do it using the Apple Software Update, but everytime it comes up with:
'Errors occured while installing updates. If the problem persists, choose tools > download only and try installing manually!
I'm out of options!
Any help?

At least we have some sort of error message from iTunes setup, unfortunately I don't know what it means.
You are logged on as an adminstator are't you, I didn't ask before. Do you have another account you could try installing from?
There are a couple of other things I would like you to try.
Empty Your Windows Temp directory. The following article tells you how towards the bottom of the page under: *Empty your Temp directory and restart*
http://support.apple.com/kb/HT1926
Does that allow the install to go through?
It would be intersting to see if the stand alone QUicktime installer works on your system, I still wonder if you have a more general problem with isntalls.
You can download from the following apge, you want the version WITHOUT iTunes.
http://www.apple.com/quicktime/download/win.html

Error when downloading itunes 10.5 that says Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package ven

Each time I attempt to download the new itunes 10.5 I keep getting the following error message:
Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SoftwareUpdate_UnregServer, location: C:\Program Files\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Any Ideas of how to solve this one?

After reading all these posts, one by one did not resolve my problem until I got the very end. Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
1. Stand alone upgrade to the latest Quicktime version
2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
Great work everyone who contributed! Thank you very much!

I have clicked the Apple Software Update,a window pops up with Failed to check for updates.The operation couldn t be completed. Operation not permitted.This only occurring now did not happen previously.I am using 10.7.4,on a Mbp Pro.

I have clicked the Apple > Software Update,a window pops up with >Failed to check for updates.
The operation could not completed. >Operation not permitted. This is only occuring now.It did not happen
before.The Apple store in Sydney NSW Australia only reinstalled 10.7.4 Lion yesterday.I have downloaded my
Itunes song and reinstalled Intego antivirus.Will somebody please advise me what to do.It is 4:03 PM Saturday
here in Koolewong.
richard.

Uninstall Intego...you don't need it.

Trying to download latest iTunes, but I keep getting "The older version of Apple Software Update cannot be removed. Contact your technical support group." Please help.

Please help. I am trying to download the latest version of iTunes so I can synch my new iPhone. I keep getting "The older version of Apple Software Update cannot be removed. Contact your technical support group." Please help as I have absolutely no idea. Thanks.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Im trying to download the newest version of itunes but it keeps saying "The older version of apple software update cannot be removed." and wont let me finish the download, how can I fix this?

It keeps doing it over and over again, how can I fix this?

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

It wont let me delete my apple software update so i can download the new version of itunes, it say cannot find the folder

it wont let me delete my apple software update so i can download the new version of itunes, it say cannot find the folder

Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

'Download Only' option under 'Tools' in Apple Software Updates grayed out.

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