Download paused and won't restart

We are about half way through loading Photoshop Elements 11, when it paused while we were away from the computer. We were unable to restart the downlaod, and now the download page has disappeared from the screen. What steps do we need to take to get the program we have purchased downloaded?
Lyn

Just download it again?

Similar Messages

  • What should I do if the encryption for FileVault has paused and won't restart?

    What should I do if the encryption for FileVault has paused and won't restart?

    If you don't already have a current backup of all data, back up before proceeding. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    Start up in Recovery mode. When the OS X Utilities screen appears, select Disk Utility.
    In the Disk Utility window, select the icon of the startup volume from the list on the left. It will be nested below another disk icon, usually with the same name. Click the Unlock button in the toolbar. When prompted, enter the login password of a user authorized to unlock the volume, or the alternate decryption key that was generated when you activated FileVault.
    Then, from the menu bar, select
              File ▹ Turn Off Encryption
    Enter the password again.
    You can then restart as usual, if the system is working. Decryption will be completed in the background. It may take several hours, and during that time performance will be reduced.
    If you can't turn off encryption in Disk Utility because the menu item is grayed out, you'll have to erase the volume and then restore the data from a backup. Select the Erase tab, and then select
              Mac OS Extended (Journaled)
    from the Format menu.
    You can then quit to be returned to the main Recovery screen. Follow these instructions if you back up with Time Machine. If you use other backup software, follow its developer's instructions.
    Don't erase the volume unless you have at least two complete, independent backups. One is not enough to be safe.

  • Downloading OS X Maverickshas paused at 20% download and won't restart

    Problem downloading OS X Maverick software that has paused at 20% download and won't restart?

    Apple support.
    Resume Interrupted Downloads

  • HT201364 I'm trying to download Mavericks to my i-Mac for the fourth time and it just says 'Paused' and won't budge -  Any idea what I'm doing wrong?

    I'm trying to download Mavericks to my i-Mac for the fourth time and it just says 'Paused' and won't budge -  Any idea what I'm doing wrong?

    Hello AdeShaw,
    You may need to restart the computer, if you haven't done so already. Should that fail to resolve the issue, we've an article that can help resume the download.
    Mac App Store: How to resume interrupted downloads
    http://support.apple.com/kb/HT4485
    Cheers,
    Allen

  • OS X Mavericks download has paused and will not restart. How can I get it to restart?

    OS X Mavericks download has paused and will not restart. How can I get it to restart?

    Welcome to Apple Support Communities
    First, see if the download is paused and if you can resume it. To do so, open the Mac App Store, go to Purchases and press "Resume" next to OS X Mavericks.
    If the download does not carry on, I would recommend you to restart and start the download all over again.

  • How do I remove a movie from downloading pause button won't work

    CCan't pause a film from downloading, pause button won't work. I want to remove the download

    The only way I know to get rid of the movie is to let it download and then delete it.
    To tell what version you have, click the Apple (upper right corner), then click "About this Mac".

  • My IPAD went blank and won't restart...and ideas?

    My IPAD went blank and won't restart...and ideas?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • App Store Download pause and resume problem in MAC OS lion

    Hello,
    I am facing a problem in App Store Download pause and resume problem in MAC OS lion. My internet connection has a problem of disconnecting frequently
    because of this App store can not complete a download as its resuming download from the beginning again please help me
    Thanks in advance
    -Ashok Athukuri

    Dear Ashok, I also facing the same problem....It shows keep on waiting state.I will share you if have a solution for it...

  • My iPhone 4 shut down in the middle of a conversation and won't restart or charge. Any suggestions? The nearest Apple store is hours away from where I live.

    My iPhone 4 shut down in the middle of a conversation and won't restart or charge now. Any suggestions? The nearest Apple store is hours away and I depend on my phone to stay in constant touch with my child's specialist.

    I've tried that several times. It will not reset. The screen just stays black. I've never had this problem before. It usually resets the first time.

  • HT4061 My iphone got wet, shut itself down, and won't restart. What do I do now?

    My iphone got wet, shut itself down, and won't restart. What do I do now?

    Put it in a bag of rice or silica gel. Leave it there for a week. Do NOT attempt to power it on or charge it before the end of the week.
    If it still doesn't work after that, make an appointment at the genius bar and get the phone replaced or buy a new one.

  • IMac G5 shuts off and won't restart

    Mac suddenly shuts off, and won't restart. Begins to boot, but shuts down again, sometimes after only a few seconds and before the chime, sometimes after 30 seconds, sometimes after several minutes. After many attempts, can sometimes get restarted. If I hold in the power button, I get a long tone, and then sometimes get a gray screen with Linux style text, and if I type mac-boot as prompted, it will usually reboot. Then its good for a day, or several days but eventually, will go off and I can't reliably get back to that gray screen with text.
    Not a techie, or Linux fluent...just got there by accident.
    Is there something I can do / reset / or replace to fix this? (Yes, I know the computer's old, but I'm not ready to go to the Intel chip and the expense of repurchasing all my software yet!!)
    Thanks for any help.

    I have the same 1.8 GHz iMAC G5, and had the same problem of the computer shutting off abruptly, and then not starting up - shutting down after the chime, or sometime during the start-up process (I don't know about the gray screen - never tried that). Eventually the computer just wouldn't turn on at all - now it's dead.
    I found this Apple support article recently, which shows how to diagnose a dead iMac G5, to see whether the computer has a bad power supply or a bad logic board. It might be helpful - in my case, it points to a bad logic board. Maybe both are bad (?). The procedure is for a dead computer, but maybe it would show something in your case too.
    http://support.apple.com/kb/HT2173
    Good luck. I don't how much it would cost to put in a new logic board or power supply. I love the monitor on the G5 iMac (beautiful non-glossy), and I wish I knew of a way to use the monitor by itself.

  • HT4623 My numbers program is "STUCK". It won't download update and won't let me open any spreadsheets! Just keeps saying "installing". TWO DAYS NOW!

    My numbers program is "STUCK". It won't download update and won't let me open any spreadsheets. Just says "installing"........ TWO DAYS NOW!! HELP!

    Hi,
    Shut down and reboot your iOS (press and hold the wake/sleep button and when prompted, slide to poweroff and then press and hold the wake/sleep button to reboot).
    Go look what had happen with your apps.  Maybe it's ok.  If not, tap and hold its icon and then tap the X to delete it from your iOS device and redownload it from the app store (no charge for that).
    Juste to let you know, your description state iPad2 but you are in the forum for iPod.

  • Downloaded, installed and won't open

    iTunes downloaded, installed and won't open.

    See the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
    tt2

  • Ever since my iphoto library crashed (ran out of space without warning) my mcbook pro has been slow, unresponsive, freezes in sleep mode and won't restart... please help.

    Hi everyone
    Ever since my iphoto library crashed (ran out of space without warning) my mcbook pro has been slow, unresponsive, freezes in sleep mode and won't restart...
    I've since backed everything up on an external hard drive, removed the corrupt library, even reinstalled the operating software and there is now hardly anything on the hard drive, it still runs painfully slow. If I close the lid which puts it in sleep mode, it either doesn't go into sleep mode but instead the battery just gets drained and I find it completely empty of power (it won't start again unless plugged in), or it goes into sleep mode but just freezes when I try to reopen.
    In iphoto (reinstalled) but even other applications it is painfully slow, not like a mac at all!
    I am trying to go to genius bar with it but thinking maybe someone in this forum can help...
    Many thanks
    Andre

    Have you tried SMC and PRAM resets?
    http://support.apple.com/kb/ht3964
    http://support.apple.com/kb/ht1379
    Ciao.

  • I just tried to wake up my 4 year-old MacBook Pro after perhaps an hour of inactivity, and it just 'pinwheels' and won't restart. HELP!!!!!!!!!

    I just tried to wake up my 4 year-old MacBook Pro after perhaps an hour of inactivity, and it just 'pinwheels' and won't restart. HELP!!!!!!!!!
    Semi-experienced user - Western New York.
    System was operating nominally until I opened it from 'sleep' mode after ~1 hour of inactivity.
    No idea what's going on. I had just installed a Flash Player update [not an atypical occurrence] at ~6:00 PM this evening, but used the system without incident after that. Re-Start attempt does not appear to succeed, the circular pre-OS icon never clears and displays the authorization screen.
    Anyone with an idea how to help would be greatly appreciated. We have so much personal and business data on this machine!!!
    Thanks!
    Jim F.

    Press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly to restart.
    The fact that you're worried about the data implies that you have no backups, or that you don't have confidence in your backups. Your first priority must be to back up all the data you intend to keep. Ask if you need guidance.

Maybe you are looking for

  • Rename a Jtree node directly & Popup Menu

    Pls assist with codes to rename a Jree node directly without using a dialog box or optionpane. I tried tree.startEditingAtPath(/* path of selected node*/); to go to edit mode and it does not work. II. Is it possible to attach different popmenu to the

  • Can't reinstall N95 software

    I'm having problems with Nokia Map Loader and Nokia Maps. I tried various things and got nowhere (even reformatting the memory card doesn't work), so I called support and they told me I need to reinstall the phone software. I downloaded Nokia softwar

  • Upgrading to Flash CS4

    I believe that my copy of Flash 8 Pro may not be legit, but I would like to upgrade to Flash CS4. Does anyone know if the upgrade will work? Thanks.

  • Yosemite phone calls problems

    so my mac and my iPhone 5s are up to date and i tried everything to make and receive calls and txt me from my macbook pro retina display and i still can figure it out my bluetooth is on my wifi is on on both devices i already checked the box on face

  • Attach file to i phone

    How do I attach file from apple computer to i phone and send as mms please?