Download Phonebook into my cars system.

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Post relates to: Treo 800w (Sprint)

Sorry, I sent the message without any text.
Here is my problem.  I have had two Treo 800w from sprint and neither one of them will download my contacts into the address/phone book on my car.  However, the salesperson at Sprint was able to download his Treo 800w's contacts into my cars phonebook.  Anyone got any ideas as to why one Treo 800w will download properly and two others will not download.  
My Treo 800w does sync for voice communication, but will not download the contacts.   The car is a 2007 BMW X5.
Post relates to: Treo 800w (Sprint)

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