Download photoshop cc and it get stuck at 2%  -  DSL Download at 6 Mbps - How big is this program and why is it frozen at 2%

download photoshop cc and it get stuck at 2%  -  DSL Download at 6 Mbps - How big is this program and why is it frozen at 2%

Jimk88 I would recommend reviewing the download logs to determine the exact error.  You can find details on how to locate the download logs at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

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  • I have been trying to download Creative Cloud but it gets stuck half way down. Does someone knows how to fix this please?

    I have been trying to download Creative Cloud but it gets stuck half way down. Does someone knows how to fix this please?
    Any hints or help will be more than appreciated.
    Cheers
    Pancho

    You have not provided any system info nor aany other details.
    Mylenium

  • Im trying to buy and download photoshop. every time, i get stuck when i want to finish my form...i can't, because its writing i have to live in the United states......wont you sell i Denmark

    Why can't i change from living in the United States, to living in Germany, so i can fulfill the application for buying a Photoshop

    Hi there
    Your Adobe ID was associated with the US instead of Denmark.
    Please go ahead and create a new Adobe ID with the correct country, using the same email address.  You will then be able to make a purchase.
    Kind regards
    Bev

  • I got a message that I should download an upgrade to Firefox 3.6.16. So I hit the download button and it said "Downloading the update" and "Connecting to the udate server". And it gets stuck there. How can I get past it?

    I have an iMac OS 10.4. I downloaded Firefox a while ago and I had no real problems with it. Then I got this message that I should update Firefox to 3.6.16. So I hit the "Download" button and I get the "Software Update" which says "Downloading the update" with a progress bar and below it , it says "Connecting to the download server". But it gets stuck there. The progress bar has gone to the end of bar. How can I get hooked up to the Update server?

    That is because that Firefox 3.6.x version has been released later than the Firefox 4 version.
    If you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the DMG file to the desktop
    * Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
    * Trash the current Firefox application to do a clean (re-)install
    * Install the new version that you have downloaded
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • I have a subscription on Adobe cc and I am trying to instaal it on a second pc. Lightroom ok, but failure 47 on Photoshop. I also get the message that I downloaded a trial version, but as I said I am already a customer. What to do?

    I have a subscription on Adobe cc and I am trying to instaal it on a second pc. Lightroom ok, but failure 47 on Photoshop. I also get the message that I downloaded a trial version, but as I said I am already a customer. What to do?

    Han,
    You should be able to install CC on a second computer, licensing rules allow you to install on two computers.
    Please first try signing out and back in: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    If you open an application that's part your Creative Cloud membership and you see a message stating you're running a trial, see this link:
    Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
    Pattie

  • I am trying to download my purchased music and it get stuck in waiting

    I am trying to download my purchased music and it get stuck in waiting. Any suggestion?

    Maybe... Download = browser is used - check out the browser's preferences.
    Be well...

  • I have Iphone 3GS and the IOS is 6.1.3 I have downloaded BBM but it's getting stucked at Spot Line. Does it work with 6.1.3?

    I have Iphone 3GS and the IOS is 6.1.3 I have downloaded BBM but it's getting stucked at Spot Line. Does it work with 6.1.3?

    Forgot to mention I live in Peru Southamerica, the cell provider is Claro (America Moviles).

  • HT1657 I have rented a movie via apple tv and it gets stuck at 4 minutes left to download. I have not been able to watch and I can't get it to completely download.

    I have rented a movie via apple tv and it gets stuck at 4 minutes left to download. I have not been able to watch and I can't get it to completely download.

    You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
    Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • Firefox connects to google-analytics for some sites, and then gets stuck, and I can never get onto the site. How do I prevent Firefox from connecting to google-analytics? I use XP with service pak 3 in English

    Firefox connects to google-analytics for some sites,when i click on links in websites or emails and then gets stuck, and I can never get onto the site. Or opens a new bower behind the one i'm usind that's blank i don't even know it's there untill i close the one i'm using. How do I prevent Firefox from connecting to google-analytics? Or opening a blank bowser behind the one i'm using. I use XP with service pak 3 in English
    == This happened ==
    A few times a week
    == a couple months ago

    I got the same issue.
    I go on a website and all the sudden another window pops up with "results.google-analytics.com" or "search.google-analytics.com". It has often ads for other sites for example. black single dating site
    how can I can I stop that from happening again?
    I didn't download or do anything, just visit websites, that I visit on a regular basis.
    OS: Windows XP
    Firefox Version: 3.6.6

  • HT3606 i keep trying to update the software and it gets stuck on configuration, so i can i sped up the process?

    i keep trying to update the software and it gets stuck on configuration, so i can i sped up the process?

    Some general advice on updating:
    It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
    So before you do anything else:
    If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
    Turn off sleep mode for both screen and hard disk.
    Disconnect all peripherals except your keyboard and mouse.
    1. Repair Permissions (in Disk Utility)
    2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
    At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
    3. Download the correct version of the COMBO update from the Apple download site.
    The Combo updater of Leopard 10.5.8 can be found here:
    http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
    If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
    Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
    More information on using Software Updater here:
    http://support.apple.com/kb/TA24901?viewlocale=en_US
    Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
    Now proceed as follows:
    4. Close all applications and turn off energy saving and screensaver.
    5. Unplug all peripherals except your keyboard and mouse.
    6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
    7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
    8. Once your Mac is awake, repair permissions again, and you should be good to go!
    If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious! In fact a second restart can be recommended.
    9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a week or two while you regularly check their websites for updates.
    N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
    Lastly, Apple's own article on the subject of Software Update may also be useful reading:
    http://docs.info.apple.com/article.html?artnum=106695
    [b]If you are updating Safari (or just have):[/b]
    Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up.  If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
    So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
    Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
    Additional tips on software installation here:
    http://docs.info.apple.com/article.html?artnum=106692
    To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for  problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
    Again, the advice is to remove all Input Managers from the following directories:
    /Library/InputManagers
    ~/Library/InputManagers
    especially prior to system updates (they can always be added back one-by-one later).
    Solutions for troubleshooting installation, startup, and login issues in Mac OS X v10.5
    http://support.apple.com/kb/TS1541?viewlocale=en_US

  • Why the new firefox version 31.0 is getting stuck when something is downloaded.

    Why the new firefox version 31.0 is getting stuck when something is downloaded. After force restart also same issue (still the download status is showing the same and again getting stuck) for 4-5 times and then it asks for to clear all the data. After that it is working fine. Again If I download something facing the same issue. Its really irritating. I am using windows7.

    '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
    While you are in safe mode;
    Press the '''Alt''' or '''F10''' key to bring up the tool bar.
    Followed by;
    Windows; '''Tools > Options'''
    Linux; '''Edit > Preferences'''
    Mac; ''application name'' '''> Preferences'''
    Then '''Advanced > General.'''
    Look for and turn off '''Use Hardware Acceleration'''.
    Poke around safe web sites. Are there any problems?
    Then restart.

  • I just updated my iphone 4 to IOS 7.0.4 and it gets stuck backing up on step 2 of 7 and sometimes says step 2 of 4. I've got 2.09 GB free and ive reset it and still wont back up.

    I just updated my iphone 4 to IOS 7.0.4 and it gets stuck backing up on step 2 of 7 and sometimes says step 2 of 4. I've got 2.09 GB free and ive reset it and still wont back up. It also says my phone has never been backed up to the computer, but ive been doing it for 2 years on it. My Ipad 2 also was getting stuck on step 2.

    Hey there Ashleyehall,
    Thank you for your question. It sounds like iTunes is unable to complete a backup of your iPhone. I found this article for you to help troublehsoot the issue named:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    Symptoms
    iTunes stops responding when backing up or syncing with an iPhone, iPad, or iPod touch.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • I am trying to download a movie and get the message: "An unknown error occured (5002).  There was an error in the iTunes Store.  Please try again later."  Waited a day and still get the message.  Have downloaded movies before.

    I am trying to download a movie and get the message: "An unknown error occured (5002).  There was an error in the iTunes Store.  Please try again later."  Waited a day and still get the message.  Have downloaded movies before.

    Did you ever get an answer?

  • Mountain lion has killed my mac book pro. After downloading and trying to install, I am stuck in a loop of "not enough room to install on this disk" and not being able to access the old disk's data to open up space.

    Mountain lion has killed my mac book pro. After downloading and trying to install, I am stuck in a loop of "not enough room to install on this disk" and not being able to access the old disk's data to open up space.

    Nope. It just opened the installer and stayed in the same loop.
    It tells me to choose a startup disk but the only option is the HD which it will not use because it says it cannot gather enough information.
    Eveything was working fine until the mountain lion failed install.

  • HT1657 I have an iPad 1 and cannot get my rental movie to download- I just keep getting download error message?

    I have an iPad 1 and cannot get my rental movie to download- I just keep getting download error message?

    Try removing what is called the iPod Photo Cache on your computer.
    http://support.apple.com/kb/ts1314

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