Download PL from the portal by customers

Hi,
How is it possible to download an upgrade version from the portal by the customer. When we logon to the customer portal -> my profile -> Downloads -> Installations and Upgrades -> 2007 -> I see only installations, but I want to download a version for the upgrade.
Customers don't have an access to the partner portal. Can they download the version or I have to run it.
Thanks,
Olga

if you have or haven't access belongs to your access rights. the rights are given by your b1 partner. you normally get your update in the support portal. try the link :
https://websmp105.sap-ag.de/~form/handler?_APP=00200682500000002025&_EVENT=DISPLAY#

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