Download problem from App Store.
A local network problem interupted the download of Mountain Lion from App Store.
The network is now fixed but I can not restart the download.
When I try to buy again at tells me I already have purchased it and ask me to click OK to start down load.
But then nothing happens.
In the list of my Purchases it says "An error has occured" and on the Mountain Lion icon it says "Waiting".
Make sure your Mac qualifies to run Mountain Lion > Apple - Upgrade your Mac to OS X Mountain Lion.
Keep in mind, for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you need to reinstall OS X or repair the the startup disk using Mountain Lion Recovery, that requires broadband access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation.
It may be necessary to disable anti virus software before downloading apps from the App Store including Mountain LIon.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.
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will u please help me out?Are you listing the billing address for the card correctly? The address in the iTunes/MAS account must match the address on your bill exactly.
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I'm using a mid 2014 13" rmbp. I reinstall the Yosemite due to the wifi issue, when finished, the iMovie was not installed, I try to download it from app store, but it's not free. How can I get iMovie back?
It's something to do with the main user account (not iTunes account) on my Mac because I logged in with another account and it downloaded fine, I installed it on the HDD and even though the date in App Store was 16th October 2014, it is the full installer of 10.10.2.
To try to resolve this problem, I have copied the installer app elsewhere and deleted it but App Store still will not allow me to download it with my main user account yet just allowed me to update iTunes.
I had a brainwave last night that it might have been related to me changing the default downloads folder to one not on my boot drive (to save disk space on my main boot drive) but having changed it back, tried again, rebooted and tried yet again, deleted my App Store preferences. nothing has worked. -
I just bought aperture and downloaded it from app store. when I try to open the app I get a warning message that says: There was an error opening the database for the library “~/Pictures/Aperture Library.aplibrary”. The only option the is to quit. What is wrong?
Hi,
not sure what the problem might be, but you can try the following:
While pressing ALT+CMD on the keyboard, click on the Aperture icon in the dock: Aperture then opens in a special "recovery mode", and you're prompted to choose what kind of repair you need: Repair Permissions / Repair Database / Rebuild Database
Considering the situation, I'd recommend you to try "the "Repair Permissions" option first.
If that isn't enough (and it may well be the case), then go straight for the "Rebuild Database" option; it's a non-destructive opration anyway, but since you've just installed Aperture you shouldn't have anything valuable in the default library...
NOTE: if you do have some pictures in the library, instead, do a backup first! Time Machine is your friend
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Good luck!
Corrado -
Can't download anything from app store
Hello
I can't download anything from app store and ibook , when I download something it keeps waiting and nothing happen I tried 3G and wifi and the same problem
I tried to rest all the settings and nothing happened
BTW I am using iPad 3 4G
ThanksTry resetting the App Store.
Reset Learned from Old Toad
and you can try:
- Sign out of the App Store (in the Store menu)
- Quit the App Store
- In Finder - Go>Go to folder... (or Apple-shift-G)
- Paste in the following "~/Library/Caches/ "
- It will take you to a folder. Delete com.apple.appstore
- Launch the App Store. -
My iPhoto somehow got deleted from my Macbook Pro. Now when i try to re-download it from app store, i get the message, "we could not complete your purchase, iPhoto cant be installed on Mac OSX install ESD, because Mac OS X version 10.9 or later is required." The iphoto was actually installed on this macbook and now i cant re-install it. This version of macbooks dont come with any CD. Please help somebody?
Restore iPhoto from your boot drive backup.
OT -
Since I actualize my iphone 4 to ios6 I can´t download applications from app store in it they seem to by downloading but within some seconds it's like if not clicked the download button. But then I have "waiting" mode applications that I never search for.
Hi nitish7
Thank you for posting and welcome to Nokia Support Discussions!
Can you provide us the following information to better assist you:
1. Model of your phone.
2. Are you downloading from Nokia Store on the phone or using Nokia Suite?
3. Type of connection you're using (WiFi/mobile data)
4. Any error message you're getting?
If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution" -
Trying to download Msecer from app store keep getting error code(4) disabled growl
trying to download Msecer from app store keep getting error code(4) disabled growl & enabled gatekeeper to allow download from app store but still cant down load app to mini mac. Anyone have any solutions i havent tryed?
Hi ..
Disable anti virus software if installed
Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall -
I can't download IPhoto from App Store because I have mac OS X 10.6.8
can't download IPhoto from App Store because I have mac IOS 10.6.8, how I can download it?
Simply, you can't download it.
If you want to upgrade to iphoto 11 then you'll need to either
1. Upgrade your OS to 10.7.5 - which requires a purchase of the OS
Or
2. Find an iLife 11 install disk. You may get one on Amazon or Ebay. -
everytime i try downloading something from app store on my iphone it wont download, it keeps saying 'an unknown error has occured' i dont know what to do. iv tried restarting my phone. Help?
Sign Out of your Account... Close All Open Apps... Perform a Reset... Try again...
Reset
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
i don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?
Default apps are part of the iOS and cannot be deleted. Search all home screens and all folders and/or search for it with Spotlight, that will tell you what folder it's in.
Also check Settings > General > Restrictions to see if it has been restricted.
If not found, Settings > General > Reset > Reset Home Screen Layout. -
Downloaded pages from app store but still can's save documents. Program says I need to purchase it still. What do I do?
You need to totally delete the demo version first:
http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=105&mforum=iworktips ntrick
Peter -
Hi I have downloaded compressor4 from Apps store but it won't open - says compressor not properly installed. The reason for my purchase was that compressor 3 stopped working. I tried to reinstall from the FCP disk but it was 'greyed out'. I followed suggestions from the apple site to clear various library files - mainly relating to Qmaster but this didn't make any difference, an iwonder igf perhaps this is the reason for the compressor 4 programme not working. Thanks
TomYou need to export a self-contained video from FCP 6. Import the self-contain video into Compressor 4.
•iMac 27", 3.4GHz Quad-Core Intel Core i7, 16GB 1333MHz DDR3, 2TB HD + 256GB SSD, AMD Radeon HD 6970M 2GB GDDR5•FCS 3•Compressor 4•OS X 10.7 (Lion)•iPad 1&2•Apple Tv 2• -
Hey guys ı really need your help. I bought macbook pro retina 15 inch 2 weeks ago and it came with installed mavericks of course but ı want to create a recovery disk and to do that ı need to download mavericks installer from app store but when i click to download mavericks from appstore purchased part ı get a message says " Your purchasing process couldnt complete. OS X Mavericks cant be installed to this computer." How can ı solve this problem!??
One way around tis is to borrow a Mac that can run Mavericks and then the download will work. You can use these instructions:
http://www.macworld.com/article/1167857/how_to_make_a_bootable_mountain_lion_ins tall_drive.html
Though they are for Mt. Lion, the same steps will work.
Ciao. -
I face problem with downloading application from apple store.
It took more than 5 hours to install google maps application and many other application took more than 24 hours.
It is very worst to see such downloading performace with my new bought iphone5.
My WIFI connections seems to be very good. As I can able to open many webpages at very high speed.
I can able to see my many HD videos open and play immediately once I touch.
Though i cannot able to test the speed, as the www.speedtest.net also not working in my iphone5.
When i launch speedtest.net app i get the message "Finding closest server" forever and it is never showing the speed details.
My laptop shows the 10Mbps speed with speedtest.net on the same WIFI network
I got much frustrated with iphone5. Can someone help me to fix this issue ?Hi Thaimic,
Thanks for your reply.
IP Adddress: 192.168.0.101
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Router: 192.168.0.7
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These are my WLAN details.under DHCP and BootP. Could you please tell me what to do with the DNS ? I do not have idea about the DNS.
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