Download problem: Lightroom 5 student/reacher upgrade version

Hi,
I purchased a Student/Teacher version of Lightroom 5 but I am having problems downloading it from my Adobe account.  I have the serial number but the file will only download partially.  Is ther another link (or should I download a trial version)where I can download the updgrade version of the software and simply add my serial number to activte it?
Many thanks,
Roland

If you can download a trial version you should try that.

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