Download Problem with Itunes

I purchased three TV series (House Season 3, 4, & 5) on 17 Feb 09. The Itunes indicator at bottom of screen showed downloads are available to download, but I receive error message, "Unable to check for available downloads. The network connection timed out". Since that time I have contacted Itunes support four times and tried all of the fixes they recommended. I have tried account on two three different internet networks and four different computers. To date, the problem is the same. The problem appears not to be in network or computer. Presently I have 118 available downloads indicated on Itunes. Can anyone recommend another fix?

+Presently I have 118 available downloads indicated on Itunes.+
This might be the problem, having over 100 items in your download queue. Other folks have had to contact iTS support and ask for some items to be removed so they can get them in batches.
For instance,http://discussions.apple.com/thread.jspa?messageID=8385779
edit: forgot to write, use this page to contact them
http://www.apple.com/support/itunes/store/
Message was edited by: Katrina S.

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