Download problems for PDF Pack (and lousy support!)

What's with the website? It won't let me order a PDF pack--just flashes some error message for a fraction of a second that's too quick to read. I've tried multiple times through multiple links and can't get anywhere. I tried calling customer support and was told I'd be waiting for an hour. NOT!

Hi Dennis,
I can appreciate your frustration, and will pass your feedback along. I'm so sorry that simply signing up for an Acrobat subscription was so troublesome.
Please let us know if we can answer any questions going forward.
And, again, I apologize for the inconvenience.
Best,
Sara

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