Download Ringtone option is gone

Blackberry Curve 8300:
There used to be an option for downloading ringtones by following the path: Media - ringtones - Menu - Download Ringtones.  That option is now gone.  Anyone know how to retrieve it?  I am specifically looking to download the Song ID program allowing you to hold your phone up to a speaker to get information such as artist and song title. 

Hi and welcome to the forums!
Try doing a battery pull to help remove such anomalies.  Remove the back cover and pull out the battery with the device ON.  Wait about one minute and replace the battery.  Allow the BB to completely restart and see if that doesn't return your missing option.
This is also good idea to do when you install apps or your file free number gets low and your BB appears sluggish. Happens to me when I've been posting on the forums for a while!
There's an app, Quickpull , that will simulate a battery pull, but you don't have to actually remove the battery.  Make sure you use the version for your BB's OS.  go to options-about 3rd line down will read v4.x.x.xxx to see your OS version.l
Good to have you here. Keep coming back.
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

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