Download site inaccessible for two weeks.

I have been trying to download various products from Oracle for nearly two weeks now. There is absolutely nothing wrong with my internet connection and I get no packet loss etc. plus I am able to download large files from other sites. The download link never returns for any files hosted on download.oracle.com.
There is something broken in the network on the way to download.oracle.com from Asia. Looks like it might be a DNS or routing problem or something because a traceroute to download.oracle.com from Asia through Singtel only gets as far as Limelight networks. A traceroute to www.oracle.com gets as far as austin1q7-swi-7-rtr-1-v10.oracle.com.

There is no flip side to this for me. I am in Indonesia and still cannot download. We are trying to get hold of software for a pilot project but cannot.
I just don't think anyone from Oracle watches this forum and is prepared to respond to these types of issues properly. If you look back there have been several complaints about downloads. I worked for Oracle for 6 years so I know exactly what it is like internally. This soft of thing should be easy to diagnose and fix but there appears to be no action or concern from anyone. TYPICAL... even for the paid support program once you get on the metalink merry-go-round.

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