Download software purchased last year
I recently bought a new mac and I want to do a clean install of my design premium suite cs 5.5. I have the install discs for cs5 but purchased the cs 5.5 update from adobe. I have read the forum about downloading purchased software, but my order history only shows the last 30 day. My products and service page only lists the serial number, no download information.
How do I download software I purchased last year?
You can use the below link to download CS5.5 but make sure to read the instructions properly before downloading it.
http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
Similar Messages
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I am trying to license my recent download of Lightroom 5 onto my recently purchased Macbook with the serial number of the disk I purchased last year for my Windows PC (an upgrade from Lightroom 4). I receive an error "The serial number you entered is invalid". Why does CC not recognize this as a valid serial number?
Soyouca how did you install Photoshop Lightroom? Please uninstall the current installation using the uninstaller located in Applications/Utilities/Adobe Installers.
Once Photoshop Lightroom is removed please download a fresh copy of the installation files from Adobe - Lightroom : For Macintosh. The update contains the full installer so please download the latest version of Photoshop Lightroom 5.
You may be asked to enter your serial number for Photoshop Lightroom 4. You can find information on how to locate the serial numbers under your account at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. -
The hard drive on my Mac Book Pro failed last week. I just put a new Samsung SSD in this thing and had to load the Snow Leopard OS that came with the computer. I had Mt. Lion on the old drive that I had purchased last year but no boot disc made. I have made several attempts to get the Mt lion soft ware on the computer but the Apple store does not have it only mavericks but my Snow Leopard version is too old for it so I cant get it either. How do I get something to run the software that I had on the old drive?
Unfortunately I lost my life and am trying to rebuild. Isn't the technical era great.
Backup, backup, backup
As a minimum, use 3-2-1 (or even more)
3 copies of your data (original copy counts as 1)
2 different backup utilities/storage formats (protects from bugs in the software)
1 copy off-site (protects against theft, fire, and natural disaster)
More backup copies are even better.
Backup disks are cheap compared to the lost of personal data that does not exist anywhere else. -
Water was accidentally poured on my computer and it was completely ruined, I lost everything I had including all of my applications.I have now purchased a new computer and would like to redownload the copy of Photoshop Elements that I purchased last year can I do this? How can I do this? And for crying out loud how do you get to talk directly to a customer service representative?
Which version of photoshop elements and operating system?
Perhaps one of these is it:
(under Downloads for older versions)
Download and Installation Help -
I was writing to -R dvds fine from blank dvds purchased last year. Inserted newer purchase -R dvds and MacPro spits blank dvd back out. Why won't my computer now accept -R blank dvds?
Likely either the batch of media is defective, or the drive itself is not working.
Swap for different media; for a different batch from a different vendor, and also try +R media.
The slot-loading drives on various Mac systems can and variously do fail. If different media doesn't work, then you probably have a failed drive.
If your Mac is of same the vintage as OS X v10.4 that's listed in your footer and you're not in a position to replace or repair the optical drive in your Mac, then you might consider using an external USB CD/DVD device. If you don't have another Mac around to perform the recording on, that is. -
Can I use regeion 1 DVD's on my mac purchased last year 27inch desk top?
can I use region 1 DVD's on my mac purchased last year 27inch desk top?
The region is probably unset with five available changes. Click here for more information.
(100796) -
I'm unable to download an album that I purchased last year!
So, last year I pre-ordered the "...Like Clockwork" from Queens of The Stone Age, and now, I can't download it anymore! I still can download lots of albums that I bought throughout the years, but not this one, and I really want this one!
What happens when you try to redownload it ? If it's no longer in your country's store (or if you've changed countries since buying it) then you won't be able to redownload it. If it is still in the store (and it's the same version that you bought) but it's not showing in the Purchased link then check to see if it's hidden : iTunes Store: Hiding and unhiding purchases.
If it's no longer in the store then have you got a copy of it on your backup of your downloads/library ? Any item (album, app, film etc) could be removed from the store at any time, ideally you'd be keeping and maintaining a backup copy of all of your downloads. -
I purchased two ringtones from Apple last year. They never made it to my phone. How do I get Apple to resend them to me. I have a receipt. Thank you.
Ringtones are a Once Only download.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Wish to load elements and premiere purchased last year onto new computer
I purchased Photoshop and Premiere Elements 11 about a year ago. Elements 11. Am only finding Elements 12 to download and it will not recognize my serial numbers. My older computer ran on Windows xp which is no longer supported. How do I transfer these to my my computer ?
ThanksYou install them as you normally. A downloads for version 11 is available thru the following page:
Download Photoshop Elements products | 11, 10
Download Premiere Elements products | 11, 10
If you are having difficulties with serial numbers, which will still be valid, see the following:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html -
Every time I plug my iphone into my MacBook, it refuses to sync and download photos etc. This has been happening for a month. I tried to upgrade itunes yesterday and ended up in a mess. It wouldn't stay connected to internet, then the iphone was left with a screen with the 'itunes icon of 2 notes in a blue circle, then under it the white connection lead". Each time I plugged it back in to my lap top, it refused internet access. A friend "restored" my iphone from scratch today and I have lost all my contacts. My photos are still there which is amazing. I now am trying to download my precious photos so I dont loose them again. It still refuses to sync and only offers me "quit" as an option. My phone in 3G and I have a MacBook lap top. Any help very much appreciated. I rang the apple help line but I dodn't really understand what he told me. I am almost computer illiterate (too old to understand all this technology). Thank you.
When was the last time you did an update on your iphone? That might be the problem. BTW which OS are you running on your MacBook?
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How can i get a list of all the apps i purchased last year?
i would like to get a summary of all the apps i purchased as well as the prices
Open App Store and sign in with your Apple ID. Click on the Purchase icon in the toolbar. This will list out all your App Store purchases. It will not list prices, but you can look those up for each purchased application.
There should also be an account summary. Click on the Account link under Quick Links on the right. -
I ordered Adobe XI pro last year and need to reinstall it. I cannot find my serial number. I downloaded the software online. Can you look up my order. I ordered it last year around this time.@
Once you get your S/N and download the software, back them up to a CD or backup HD. Not doing that is like purchasing a CD, installing software, and tossing the CD in the trash.
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I downloaded the free Mavericks upgrade to my late 2008 MBP on Friday. I made sure to plug in my external hard drive so that Time Machine could back up beforehand. (I should say I'm not clear about the different kinds of backups that Time Machine does - I just plug it in and let it go.).
So have tried several times over the weekend to install, it takes 46 minutes each time - only to tell me it can't do it. There was an error message of needing to contact the software provider (or something similar). After searching the internet (on my husband's computer - since my MBP is rendered useless right now) I decided maybe I should wait on Mavericks and just do a system restore. However, when I plugged in the Hard Drive and proceed to System Restore, the latest date available is one from September of 2012 (14 months ago)... I've wondered if the date might be wrong? But I'm afraid to choose it because I'm not sure what I would lose. It might take me back to Snow Leopard rather than Lion... (however, the version on Restore was 10.8.1 which is Mtn Lion, right? Even tho it was last year...)
Some sources online say that I should go into applications and delete the install -- but I can't get to anything on my computer.
I tried to do a reboot in safe mode - but not sure if it worked...
I did look on the installer log error and the latest error is:
Local Host Report crash [378]
Can anyone help me? (Using simpleton, non-techie language?
ThanksI downloaded the free Mavericks upgrade to my late 2008 MBP on Friday. I made sure to plug in my external hard drive so that Time Machine could back up beforehand. (I should say I'm not clear about the different kinds of backups that Time Machine does - I just plug it in and let it go.).
So have tried several times over the weekend to install, it takes 46 minutes each time - only to tell me it can't do it. There was an error message of needing to contact the software provider (or something similar). After searching the internet (on my husband's computer - since my MBP is rendered useless right now) I decided maybe I should wait on Mavericks and just do a system restore. However, when I plugged in the Hard Drive and proceed to System Restore, the latest date available is one from September of 2012 (14 months ago)... I've wondered if the date might be wrong? But I'm afraid to choose it because I'm not sure what I would lose. It might take me back to Snow Leopard rather than Lion... (however, the version on Restore was 10.8.1 which is Mtn Lion, right? Even tho it was last year...)
Some sources online say that I should go into applications and delete the install -- but I can't get to anything on my computer.
I tried to do a reboot in safe mode - but not sure if it worked...
I did look on the installer log error and the latest error is:
Local Host Report crash [378]
Can anyone help me? (Using simpleton, non-techie language?
Thanks -
My computer's hard drive was damaged last year and had to be replaced. How do I download previously purchased songs that are listed in my account? Thanks.
To re-download your purchases from iTunes on your computer:
Go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free -
I am unable to download music that I purchased from itunes. I can download recent purchases, but not ones that I made last year or earlier.
Cdadd,
If by any chance you have made purchases with more than one account, you must check for past purchases separately for each account.
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