Download speed degraded by the IPS

Running 4345 with 7.3(2)E4 latest code.
We have a 50mb circuit and get only 20 mb down ever since the IPS have been installed.
When we activate the software bypass, the speed test results increase right away to almost 50 mb.
Also, interfaces have been checked for errors, duplex mismatches etc, and we tested the line speeds by plugging directly to the ISP equipment.
So we know it's the inspection on the IPS.
Also there are no signatures being triggered by the IPS during the speed tests.
Any thoughts on the issue.

Hi Jeax
Send us an email using the link in the 'About Me' section of my profile and we can look into this for you.
Thanks
Stuart
BTCare Community Mod
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WRT160N Download Speed Degrading Drastically

I have a 30Mbps download speed when plugged directly into my modem.
When I go from modem to router and then directly plugged into computer (using ethernet) it degrades to 15 Mbps.
When I swith to wireless and I step about 20 feet from router my speed degrades down to 0.57 Mbps with full signal strength.
My version of firmware is 1.2.11. Here are my settings:
MTU = 50
Beacon = 50
Fragment Threshold = 2304
RTS = 2304
Radio Band = 20 GHZ channel
Standard Channel = set to 11
Network mode is mixed.
Security is a WPA2 / AES
What's wrong with this router that my download speed is degrading so much?

Try the following settings:
# Open up the browser and on the address bar type 192.168.1.1 that will open up the Router setup page.
# Lower the MTU (Maximum Transmission Unit) from 1500 to 1400 or less (usually found on your router's main/ basic setup page).
# Then Click on wireless Tab select Channel Width to 20 MHz only and Channel to 6, 9, and 11.
#Adjust the following advanced wireless settings:
~~ Lower the beacon interval from 100 to 75
~~ Lower the fragmentation threshold from 2346 to 2306
~~ Lower the RTS threshold from 2347 to 2304
Hope this will help you.

Download speed at 125k or below for the last 2 wee...

We've been having a fair amount of grief over the last couple of weeks. We usually have a download speed of 2mb with some periods where it drops down to near-dial-up speeds. If these don't clear automatically I will force a disconnect, reboot and reconnect and hope that over a few days the exchange picks up the better connection speed.
However, about 2 weeks ago the broadband completely lost connection for about 22 hours. My wife works from home so we needed it up, even at dial-up speeds so that she could use email. I contacted the call centre in India (who weren't much use) who said they couldn't find anything wrong with the line and suggested I call the UK tecchies. Funnily enough, I had just called them up when I noticed that the broadband was back on. An amazing coincidence...
Anyway, I then did the usual - wait a day or so to see if it improves, re-set the connection so that my ADSL settings show a Downstream connection of 2000+ kbps and then wait some more for the exchange to catch up and bump my profile up to its maximum. That bump-up hasn't happened and today the connection is dropping out again, pushing my downstream connection down to 600 kbps. But for all this time we've been stuck at between 100-125k actual download speed.
I've got files I need to download, my wife has work to do from her laptop and I have 2 kids with homework projects to research. 100k is painfully slow, especially when more and more websites have flashy ads that probably load instantly on high-speed connections but take up to ten seconds for us. Why are downstream connections at exchanges allowed to fall to 100-125k, particularly when it will take DAYS to bump up (if you're lucky)? Having a minimum speed of 500k would at least allow you to work with the internet.
And why won't my connection automatically increase at the moment? If it's to do with flaky line connection, why has it deteriorated? I had an engineer out about a year ago to find out why my connection was poor at that time and it turns out there was a bit of internal wiring that was causing the blockage - the connection to my house was a reasonably strong 2mb. I haven't touched my internal wiring since we sorted it out, but every now and then the BT Broadband connection just nosedives.
Current connection status (was 2400k, dropped to 1300k, dropped to 608k just as I was accessing the forums):
Line state Connected
Connection time 0 days, 00:28:48
Downstream 608 Kbps
Upstream 448 Kbps
ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation G.992.1 Annex A
Latency type Interleaved
Noise margin (Down/Up) 25.9 dB / 21.0 dB
Line attenuation (Down/Up) 56.2 dB / 31.5 dB
Output power (Down/Up) 1.1 dBm / 1.5 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 6 / 4
CRC Errors (Down/Up) 84 / 34
HEC Errors (Down/Up) 71 / 43
Error Seconds (Local/Remote) 6 / 4
But my actual download/upload speeds are 125 kbps & 345 kbps (using Broadband Speed Checker rather than the BT version cos its a lot quicker when download speeds are this poor).
I live in a village a few km from the Stubton exchange in Lincs so don't expect a brilliant connection, but this is getting pretty frustrating. If any of the mods can have a look at what may be happening on the exchange (and possibly fix it) I'd be very appreciative!
Cheers
Nick

Yes, to be honest I was a little surprised myself. But it absolutely didn't connect when plugged into the test socket (I even tried to force a connection from the Home Hub manager but it wasn't having it). It is definitely the master socket. The only extension is a small piece of (engineer installed) phone cable to link the hub and the master socket (because the socket and mains power are unhelpfully on opposite walls of the hallway).
I ran the Java download for Google anyway and it only took about an hour. The speedtester results are as follows:
Download speed achieved during the test was - 109 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :2560 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps
I don't as a rule disconnect / reboot the hub; today it has been dropping off on its own, while several days ago I tried a few reboots just to try and get a connection.
Additional info - my exchange is actually called Claypole Fenton (or vice versa). Whatever, my profile has probably been welded to 135k for days and days.
Cheers
Nick

HT1498 I started downloading a rental movie on apple tv, but I live in a rural area with terrible Internet download speed...is there anyway to stop the download, and resume downloading, onto my iPad when I have access in an urban setting with high speed I

I started downloading a rental movie on apple tv, but I live in a rural area with terrible Internet download speed...is there anyway to stop the download, and resume downloading, onto my iPad when I have access in an urban setting with high speed Internet?

Yes, to be honest I was a little surprised myself. But it absolutely didn't connect when plugged into the test socket (I even tried to force a connection from the Home Hub manager but it wasn't having it). It is definitely the master socket. The only extension is a small piece of (engineer installed) phone cable to link the hub and the master socket (because the socket and mains power are unhelpfully on opposite walls of the hallway).
I ran the Java download for Google anyway and it only took about an hour. The speedtester results are as follows:
Download speed achieved during the test was - 109 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :2560 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps
I don't as a rule disconnect / reboot the hub; today it has been dropping off on its own, while several days ago I tried a few reboots just to try and get a connection.
Additional info - my exchange is actually called Claypole Fenton (or vice versa). Whatever, my profile has probably been welded to 135k for days and days.
Cheers
Nick

Resetting my modem has killed my download speed bu...

Hi there, can anyone suggest a reason and hopefully a cure for this?
After teething problems with my connection initially (sorted by 2 engineer visits), I'd been getting "reasonable" 4-5mbps download speeds over the last 3 months. Gradually download speeds degraded to under 2mbps and and I felt obliged and intrigued to see if a modem reset would improve matters.
The first reset led to a lot of dropped connections, but since a second reset, the connection seems to be consistent, but only a 0.48mbps download speed!!
I've been getting a consistent circa 0.9mbps upload speed during the last three months, which is ok and this seems unaffected by the resets. I'm getting the stats from Speedtest.net.
So my question is will the modem find its download speed in time or do I have a noisy line (sorry no phone to check) or is it something else. I'm also a bit unclear why these BT modems are so flakey when it comes to resetting them.
Thanks in advance

welcome to the BT community forum where customers help customers and only BT employees are the forum mods
in order for the forum members to help please can you post the adsl stats from your router you may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or if HH4/5 then go to troubleshooting then logs and you are looking for 2 line together when hub last connected to internet and they will show your connection speed and noise margin or if netgear enter 192.168.0.1). Then run btspeedtester (MAC users may have problems). when first test completes then run diagnostic test and post the results ( do not reset the router).
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal this test would help establish any line problems and a cheap corded phone would be beneficial - about £5 from argos
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Transmit rate vs. Download speed: should I switch everything to 5GHZ or does it matter?

Thanks in advance for any help that you can give me. I am not well-schooled in networking so, after doing a lot of research and not being able to get clarity, I figured I would write what I understand and hope that somebody here could point me in the right direction. I have 3 airport stations (a time capsule dual band is the primary and 2 airport expresses) and they are all ethernet wired. All my devices are 802.11n capable and all the base stations are n capable. I have no strictly b/g devices, only n devices. No matter what base station a device is connected to, the speedtest.net rate is about 17mbps (I pay for 18mbps) so that is good. However, the "transmit rate" (and I don't really understand what this does) varies depending on what base station my device hooks into. Whenever I am near the time capsule (primary station), my devices hook in at 5Ghz and I get a transmit rate of about 240 to 300 and a 17mbps download speed. But when I hook into either of the other 2 aiport expresses, it shows that I am hooked into 2.4Ghz and the transmit rate is about 50 to 130, but I still get the 17mbps download speed. I know I can change both expresses to only do 5Ghz. Keep in mind, the speedtest.net test always shows about 17mbps download speed no matter what base station my device connects to. I am not sure I understand what the transmit rate indicates. I want to make my network the fastest it can be no matter what base station I use.
So, my question is should I change the other 2 airport extreme base stations to operate as 5Ghz n network only so that I have 5Ghz operating throughout my whole house which will give a higher "transmit rate" and will that make my experience faster even though I already get maximum 17mbps download speed? Also, if you could, please explain to me the difference between ISP download speed and "transmit rate" because I don't really understand the difference...I mean how does download speed affect my experience vs. how does transmit rate affect my experience? Do I really need to have a higher "transmit rate" to increase my speed or is just having 17mbps download speed necessary and the transmit rate doesn't matter?
One other thing you might need to know: I don't have any 2.4 ghz devices that might interfere with my network (my cordless phones are 1.9Ghz)
Thanks again for the help.

Think of it like this.. Change moving data in air to water in pipes.
You have a 1/2" pipe coming from the ISP into your house..
Inside your house you have 5" and 2" pipes.. (this represents the speeds or flow rate if you like, 1/2" is all the ISP gives you.. but your ethernet is a huge pipe.. think of it as infinite for this situation,, and 5" pipe that is 5ghz and 2" pipe is 2.4ghz.. this is just illustration remember it is area not diameter that matters).
If you transfer files between the computer on the TC to the TC hard disk.. you get all the 5" pipe.. very fast.
If you copy a file between computer on the TC and device on the express.. you are limited by the 2" pipe.. everything goes at the speed the 2" pipe can manage.
Now you do something with internet.. 5" pipe can get the same throughput as the 2" pipe because it is only 1/2"
Pipes btw are still in imperial even if you are in a metric country pretty often.
But I hope that illustrates the situation..
If a computer on 5" pipe and computer on 2" pipe are both trying to access internet .. they both still have to share the 1/2" pipe. In a perfect world they both get half your 18mbps if they are accessing it at the same time.. (QoS represent a flow valve that says this pipe should get more flow even if it is smaller so I shut the valve down on 5" to make sure it only gets what the 2" can get.. no more.. to be fair.).
Same as water in pipes.. the 1/2" pipe can never fill the 5" or even the 2" pipe.. the 2" cannot fill the 5" so the fastest would be everything on 5" pipes.. since you are unlikely to be able to afford a 5" pipe from the ISP then you accept everything is going to go slower when internet is involved.
Jumping out of my illustration..
Apple made 2.4ghz max out at 150mbps..
Although some of the later stuff can get better than that,, 217mbps.
The 5ghz is faster because it is has more bandwidth.. up to 1200mbps in the newest AC .. 450 on Gen3,4 TC and 300 on the older gen1,2
BUT the range is poor.. so generally better sticking with 2.4ghz for express.. they are not high power devices at all.
2.4ghz has better range and penetration.. you are going to be just fine with internet access.. and your setup is actually working really well.. There are some overheads on wireless so you do not quite hit wired speeds.

BT Infinity 80/20 true download speed not matching...

I upgraded to the BT Infinity 2 (80/20) service in April having previously been on the Infinity 1 (40/2) service. However since then no matter what time of day (or night) I try I cannot truly download anything at close to the speed I was quoted.
The speed I was quoted for my line was 76/20 and from running the BT speed test I believe my IP profile is set to 77.43 down and 20 up. The download speed quoted from the BT speed test site appears to reflect this:
BT speedtester: 72.28Mbps/9.51Mbps (ip profile 77.43 down and 20 up) although upload seems low.
I also get a similar result from speedtest.bbmax:
BBMax: 74938kbps / 12139kbps
However whenever I attempt to actually download anything at all (windows files, bbc iplayer download, thinkbroadband files, and many other download files) I get no where near this and tend to average around 35Mbps-45Mbps. The speed/download also seems to fluctuate and pause quite a lot. The highest speed I have ever got that lasted for more than a few seconds was around 54Mbps but this was a one off.
Here are the results of some other tests I ran:
Speedtest.net (Dublin): 58.88Mbps / 10.18Mbps (I live in Belfast and this seems best one)
Visualware Single Threaded: 48.1Mbps / 17.0Mbps (this seems to closely reflect what I see on downloads)
I am testing with Ethernet cable direct to BT HomeHub 3 (so no wifi or powerlines) and I have tried 3 different PC's/Laptop's just to rule out any issue with my own PC, setup, etc. I've also tried switching off firewalls, antivirus, etc.
I am hoping someone can please help with suggestions of what this could be. At the moment I can only think of congestion (that's 24/7!!), or there is some issue with my profile (maybe its set too high?), or there is throttling at play here (I have read from other posts that there have been problems in Northern Ireland so maybe this is BT trying to stabilise things?).
Any help appreciated.
Thanks
Rob
Solved!
Go to Solution.

smartie wrote:
RobW1977 wrote:
Cheers for the advice. I'll try out a few of the download managers you mentioned to see what I get.
Makes sense I suppose although the visualware results I am getting are still throwing me (when I know others are getting much better) and that's perhaps playing into my thoughts something strange was going on. The fluctuations and pauses/delays are still slightly annoying too but maybe that's another story...
Trust me, it will solve your speed issues! Oh and below is a screenshot I just took of a download I did from bbc iplayer, top gear episode which was nearly 600mb & downloaded in less than 1 minute, maxed out my connection at just over 9mb/s, the transfer rate in the image is a tad bogus as I max out at 9.4mb/s, not 9.7 it shows but you get the idea
Finally got chance to try the IDM download manager tool as well as a couple of others and I got the high speeds (very similar to what you had) so I guess I can see my higher speeds being used after all :-)
I'm still a little bit wary that my connection isn't the best as does still seem to fluctuate and pause a lot and my ping is usually high 30's or 40's whereas I have seen other people report getting ping in the 20's.
However happy to mark this as resolved. Cheers for everyones help.

IPad (gen 3) wifi download speeds

I recently upgraded my Comcast Internet to 50Mbps download speeds. Using the Speedtest.app I am showing around 30 Mbps on both my iPad (gen 3) and iPhone 4s. I was wondering if anyone has been able to achieve faster download speeds than that on an iPad/iPhone.
I was hoping that it would be faster considering my three year old Mac gets 55 Mpbs when connected via ethernet to the internet and that same Mac using wireless (in same room as wireless router and iPad/iPhone) gets over 50Mbps.
Thanks for sharing.
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From what you've told us, the iPad should see the printer. No, you do not need any additional software on your iPad. You just need to be sure the HP drivers are current.
Here's an article that might help:
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Mac App Store download speed very slow...

I have been trying to download the App Store updates OS X Update 10.10.3 and OS X Yosemite Recovery Update to my iMac for the past several days. When opening the Mac App Store, I click on updates and they appear. However, when I select 'download' my download speed slows to the point of less than 1 MB per minute.
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Unfortunately for me this had no effect so I changed the setting back.
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Apple servers are overloaded. Instead of using App Store, use safari to download the updates manually from apple websites.
Here's a link for OS X 10.10.2 Combo Update.
OS X Yosemite 10.10.2 Combo Update
I had the same issue and downloaded manually from this link. It took me about 30-40 minutes. I'm using a 5mb connection. Your 40mb connection should be faster.
As for the iOS updates, you will have to download them from your iOS devices, because there are no standalone updates for iOS. Alternatively after you update your Mac, use iTunes to download iOS updates by connecting your iOS devices with your Mac. That should be faster than downloading through your iOS devices.

Awful download speeds after upgrade to OS X Lion

Good evening all Mac-users!
I have searched the forum for an answer but as far as I can see the only problem that's in common with mine occurs on iPad's. However, I have a MacBook that I recently upgraded to Mac OS X Lion, everything works fine except one thing, the download speeds.
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Sorry about that. I misunderstood the notation "~/Library" to mean the Library at the root of the hard drive. There is indeed an iWeb Domain in "Users/Trixi/Library/Application Support/iWeb". The iWeb Domain appears to be intact being 175MB. It shows a status of Last Opened/Modified: Today @ 10:47 which is when all this started.
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E900 wireless router- slow download speeds

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Dear Apple,
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Download Speed on Westell 327W Goes to Almost 0 About Once / Day

Installation has worked fine for 2 1/2 years with no changes in computers, phone, phone lines, type of Verizon service, anything else. Normal speeds, according to the Westell homepage, is 1792 / 448. Over the last 6 weeks, the download speed, but NOT the upload speed, drops to about 0 about once per day. Specifically, speeds, according to Westell homepage, drops to 32 / 448. Powering down the modem and bringing it back up restores normal speeds, but then, usually within 24 hours, down it goes again. Do I just need a new modem?

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Crawling Wifi Download Speeds from iTunes Store

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I am running the iTunes 10.7, and have updated OSX to the latest release of ML.
Is anyone else experiencing ridiculously slow download speeds through the iTunes store using iTunes for Mac or iOS 6 devices?

I have a 50x5 Mbit cable business class modem, from Time Warner, in my house (doing that give me priority bandwidth over other residences).... Also as a business class there's no data caps or port blockings. The most I EVER get from the iTunes Store is 4-5MBytes/sec (about 35 Mbits)... Usually I get 1-2 MBytes/sec to iTunes or any device
My guesses are
1) Apple just doesn't have the bandwidth during certain times
2) I notice they throttle accounts. If I download an entire hd season, I start out fast, then it slows after a few hrs... Im guessing apple has a max data cap per day then slows you down.
3) I also don't think Apple is capable of handling all the new 35-50Mbit connections that are now readily available from the big cable companies.
Im in Charlotte, NC, USA

Anyone else having slow download speeds ?

i am having slow download speeds ever since the apple keynote... is this the new data center speeds?... is this what we should expect from now on?

for me the fix was to take my network off OpenDNS servers... and back to my ISP's DNS.... and instant fix...
disappointing, as i liked the service from them...
hope this helps finovotny....

Download speed degraded by the IPS

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