Download Speed on Westell 327W Goes to Almost 0 About Once / Day

Installation has worked fine for 2 1/2 years with no changes in computers, phone, phone lines, type of Verizon service, anything else.  Normal speeds, according to the Westell homepage, is 1792 / 448.  Over the last 6 weeks, the download speed, but NOT the upload speed, drops to about 0 about once per day.  Specifically, speeds, according to Westell homepage, drops to 32 / 448.  Powering down the modem and bringing it back up restores normal speeds, but then, usually within 24 hours, down it goes again.  Do I just need a new modem?

It kinda sounds like it.   But before yourun out and spend the money, do you have a friend that has dsl?  Maybe you can use his router to test out your line?  Have you called tech (nightmare) support and asked them to run a line test on your dsl service?
If you happen to get another router to try, make sure you enter your user name and password to access your account.  make sure he knows his to re-enter it back to his modem too.

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    cause i bot stock wrote:
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  • Help. DSL drops connection all the time, is it the modem? (westell 327W)

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    Consider yourself lucky. I have had the 3Mb plan for over ten years and initially had regular speeds of 1.5 to 3.0...until a new development was put in a block away, they were connected to Verizon, and my speeds dropped to 205 kbps down/805 kbps up at the copper drop in my basement. Many calls to Verizon resulted in modem upgrades (currently the Westell 6100) and reassurances from Verizons foreign help desk that my service was performing normally. Promises of FIOS soon being available in my area (Cedar Brook, NJ) have kept me hanging on but I stopped holding my breath a few years ago.  Hopefully your service will be restored - mine most likely never will.

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    Data Transferred (Sent/Received) [MB/GB]:
    465.37 / 2.18
    Output Power (Up/Down) [dBm]:
    11.5 / 12.5
    Line Attenuation (Up/Down) [dB]:
    31.5 / 55.0
    SN Margin (Up/Down) [dB]:
    14.0 / 15.0
    Vendor ID (Local/Remote):
    TMMB / ALCB
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    2 / 0
    Loss of Power (Local/Remote):
    0 / 0
    Loss of Link (Remote):
    0
    Error Seconds (Local/Remote):
    22 / 0
    FEC Errors (Up/Down):
    0 / 5,876
    CRC Errors (Up/Down):
    0 / 156
    HEC Errors (Up/Down):
    0 / 128
    Line Profile:
    Interleaved

    Well, since the router reset itself for no apparent reason again which makes it unlikely it'll stay on 24/7 for 5 days, here are the results from connecting it to the test socket.  Not much difference on our end.
     IP Profile for your line is - 350 Kbps
     Download speedachieved during the test was - 309 Kbps
     For your connection, the acceptable range of speeds is 50-500 Kbps.
     Additional Information:
     Your DSL Connection Rate :3680 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
    Link Information
    Uptime:
    0 days, 0:02:29
    Modulation:
    G.992.1 annex A
    Bandwidth (Up/Down) [kbps/kbps]:
    448 / 3,680
    Data Transferred (Sent/Received) [KB/MB]:
    301.00 / 1.37
    Output Power (Up/Down) [dBm]:
    11.5 / 19.0
    Line Attenuation (Up/Down) [dB]:
    31.5 / 54.0
    SN Margin (Up/Down) [dB]:
    14.0 / 6.0
    Vendor ID (Local/Remote):
    TMMB / ALCB
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    1 / 0
    Loss of Power (Local/Remote):
    0 / 0
    Loss of Link (Remote):
    0
    Error Seconds (Local/Remote):
    1 / 0
    FEC Errors (Up/Down):
    0 / 575
    CRC Errors (Up/Down):
    0 / 1
    HEC Errors (Up/Down):
    0 / 1
    Line Profile:
    Interleaved

  • Driver to communicate with westell 327w

    My macbook pro crawls when talking to Westell 327w.  My old gateway talks fine to it.  All over cat5 cable.
    Do i need a driver to talk to the Westell quickly?  My surfing speed is fine.  Just cannot talk quickly to the modem firmware.
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    tdog-
    smercurio_fc is exactly correct.  The LabVIEW Database Connectivity Toolkit is an API that was designed to do exactly this.  I would strongly recommend taking a look at it and review the functionality that is already created for you.  In the link that smercurio_fc, there is an area where you can download it which will give you a 30 day free trial of the software.  This would be a great way to see if this tool will assist you in your application. 
    Regards,
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