Download to Adobe Master Collection CS6 not working

I've downoloaded the product from your licensing site and from the trial area with no luck.  It's been over a week and the trial hangs every time I try and from the licensing site it says the product cannot be extracted.
Is there a way to get the media disks?

I think that you should be able to order discs from the following page: http://volumelicensing.adobe.com/store/adbevlus/en_US/list/categoryID.54597400
What computer system are you using? You're probably using the Adobe Download Assistant to download the installers. A few folks have confused the download location with the install location and try to download on the "Program Files" or "/Applications/" folder, and then then the extraction fails. In case you have downloaded to one of these folders, copy it to a user folder such as the desktop and then try running the executable file.

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    Thanks for the response.
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  • Can not open InDesign cs6 from the Adobe Master Collections CS6.

    I receive a window showing Confituration error:
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    I'd call Adobe Tech Support. Installation questions for current products are handled free.

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  • Installation d'adobe master collection cs6

    Bonjour à tous,
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  • I'm downloading the adobe master collection 6 free trial and it has finished downloading but it is stuck in the "extracting" process.... there is an error displaying that says: "The following disc images couldn't be opened: MasterCollection_CS6 Error 4960

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  • Why won't my setup.exe file on my Master Collection CS6 disk open and run in windows 8.1 Adobe claims it works on 8.1?

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    I have a 15" MBP (late 2011) and I'm having some poor performance problems even after a clear install, reindexing the system and fixing all permission errors in Disk Utility. I have some suspicions about compatibility problems with Adobe Master Collection CS6 cause those are the programms I always work with and in wich I have experienced a bad performance.
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    Guys, I suffered the same problem for 4 days.  I am on the new MBP Pro Retina Display + Mountain Lion 16GB Ram, etc...
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  • Adobe master collection.

    I just bought adobe master collection cs6 windows version and I don't have Photoshop 3d in the program I have always been skeptical of software downloads.

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  • Creative Suite Master Collection CS6 Trial

    I tried downloading Creative Suite Master Collection CS6 Trial but it was unsuccessfull even though I recieved emails welcoming to this product's trial version. What can be done to be able to download and use this product? Thanks for all your help and Merry Christmas!

    The downloading assistant never finishes downloading the trial. I have downloaded other trials like premier pro and this problem never ocurred. The OS of my computer is Windows 7 64bit.
    Date: Sat, 29 Dec 2012 12:53:25 -0700
    From: [email protected]
    To: [email protected]
    Subject: Creative Suite Master Collection CS6 Trial
        Re: Creative Suite Master Collection CS6 Trial
        created by John Waller in Downloading, Installing, Setting Up - View the full discussion
    What do you mean by unsuccessful? Didi it download OK and won't install? Or did it not download completely? Which operating system and version?
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4954731#4954731
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4954731#4954731
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         Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
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