Download trial version for mac

22 Hours and still no reply, seriously????
Hi, I am i can't seem to reply to the initial message.  I tried the instructions below, but the download has been hanging for almost an hour and not progressing at all - so it seems to not be working...any other solutions?  I am in Qatar, does the fact that my IP address is not north american affect this at all?
Trouble downloading captivate 6 trial for mac.
Apr 9, 2013 9:23 PM
im trying to download the trial version of captivate on my mac, the akamai netsession interface is now on my desktop, i go through installation, it makes that happy sound and says the installation was successful, but nothing actually happens, no new folders or documents, or applications, seems like sort of a dead end.
To investigate i clickedon Akamai in "other" of my system preferences is tells me the status is "forbidden" but I am the administrator and i have never used this free trial before, so why am I "forbidden?"
Here's part of the diagnostic if that helps:
This file was created on 2013-04-09 7:54:12 PM when a user initiated the "Generate Report" action in the Akamai NetSession Interface Control Panel or System Preferences. This is a report on the results of diagnostics tests concerning proper installation, connectivity, download and streaming capability.
This data is intended to be used by support and technical representatives as an aid in diagnosing problems using NetSession on this computer. Users seeking help with NetSession problems may be asked by those representatives to click the "Generate Report" button to create a current report.
OS version: OS X 10.8.3
Interface Status Test
Status: PASSED
Interface Port Test
Status: PASSED
Interface Connection Test
Status: PASSED
Basic HTTP Download Test
Status: PASSED
Basic HTTPS Download Test
Status: PASSED
Basic Auth Download Test
Status: PASSED
Cookie Auth Download Test
Status: PASSED
Query Auth Download Test
Status: PASSED
CLIENT ATTRIBUTES
                    GUID: c973268d67665313deb5375e87e5121e
      Executable Version: 1.8.9
      Running Executable: netsession_mac
   Configuration Version: mac_4a26ad2_1.8.9-RC5
               Is Online: Yes
Is Client Upload Enabled: No
          Download Speed: 169984 bytes/sec
PROXY EXCEPTIONS
*.local
169.254/16
CLIENT CONNECTIVITY
             CN Address: 195.59.54.84
    External IP Address: 37.208.135.46
           Mega Address: c973268d67665313deb5375e87e5121e(lan:udp:192.168.100.6:59331;rstrstat ic:udp:37.208.135.46:59331)
NAT safe mapping period: 128 second(s)
        Firewall Active: yes
/Users/raimey/Applications/Akamai/euc_state.json
  "updates":
    "cookieJar":
  "updates":
    "supportresources":
  "updates":
    "downloadrequests":
      "235052820":
        "urls":
          "http://trials3.adobe.com/AdobeProducts/CPTV/6/osx10/Captivate_6_LS12.d mg":
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            "urlSetId":235052820,
            "autopause":30,
            "resumeurl":"http://trials3.adobe.com/DlmResumeLink/www.adobe.com/cfusion/tdrc/resu me.cfm?urlSetId=235052820&language=en&downloadName=Adobe_Captivate_6_ E nglish_Mac&product=captivate_EN_US&loc=en_us",
            "cookiestring":"MM_TRIALS=12345",
            "resetdownload":false,
            "sequential":false,
            "originonly":true
        "urlsetid":"235052820"
      "588607797":
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        "urlsetid":"588607797"
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            "sequential":false,
            "originonly":true
        "urlsetid":"204237093"
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            "cookiestring":"MM_TRIALS=12345",
            "resetdownload":false,
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        "initiated":true,
        "srid":"TK6I98P93P",
        "owner":"raimey",
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          "23.62.100.140",
          "23.62.100.157"
        "targetSpeed":2147483647,
        "sentSrDlComplete":true,
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        "hashlessBytes":0,
        "numHttpRequests":3,
        "status":"COMPLETE",
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        "queryAuth":"token=12345"
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        "contenttype":"application/octet-stream",
        "totalrecv":1443432,
        "url":"http://client.akamai.com/misc/dev/test-objects/cookie-auth/rand-1MB.bi n",
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        "authToken":"DC6D7D58BEF29BD8C0E73992E56AA7B7",
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        "contenttype":"application/octet-stream",
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        "appName":"Akamai",
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33 Views   1 Reply   Latest reply: loveeshKumar,      Apr 10, 2013 2:03 AM
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Replies
1.loveeshKumar,Apr 10, 2013 2:03 AM   in reply to inkwomanReport 
Hi Inkwoman, Thank you for contacting Adobe Support. Please use the below mentioned steps to download and install Captivate 6 for MAC : 
First click on the URL below http://www.adobe.com/cfusion/tdrc/index.cfm?loc=en_us&product=captivat e
Then login with you Adobe ID and Password (if needed).
Then Copy and Paste the mentioned below URLs one by one  in the same window as shown below:                            http://trials3.adobe.com/AdobeProducts/CPTV/6/osx10/Captivate_6_LS12.d mg  Then Press Enter Key from the keyboard and save the above mentioned file one by one in any folder created on to the desktop.
Then click on the DMG file to extract and install Captivate 6.
Once the folder gets extracted and install Adobe Captivate 6
Please let me know if you face any issue while downloading the software  Thanks and RegardsLoveesh

Hi,
Please check Private message under your Forum Account.
Thanks.

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