Download update help!

Does anyone know how to fix an installation update error when downloading a trial? it tells me "unable to download update"  - learn more. I am unsure why this is happening and need a quick fix for download.

deerocket,
You may try a chat here:
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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