Download Update issues

In trying to update mountain lion from 7.5 it says I need 8.0, but I don't see 8.0 on list and it won't let me update with 8.1 In trying to update iMovie it says I need to have 9.0 but I don't see 9.0 on the list and and it won't let me update with 9.1 Has anyone else had this problem? These are installed on my iMac

10.7.5 is Lion, Mountain Lion is a different operating system (10.8.x). In order to upgrade your operating system, you need to purchase it...note that this is different from updating your operating system (10.7.5 is up to date).
I was never a fan of iMovie when I used it. Probably because it uses a lot of system resources...but this will be true with any video editing program. If you want to look at alternative within the App Store, go to Categories > Video.
I would also take a look at CNET. A very reputable site with a ton of information and reviews on software:
Mac software downloads and reviews from CNET
Video Software

Similar Messages

Adobe Downloader Update Issue

I am trying to update my Adobe Downloader. Everytime I select update it sends up this error "The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author." I also can't install the current version of Flash Player, It won't let me because of another error. I own the adobe CS6 Creative Dream Suite

Lindsey Shoemaker the error messages is an Adobe AIR error message. I would recommend removing your current installation of the Adobe Download Assistant and then reinstalling. You can find additional details at Troubleshoot Adobe Download Assistant.

Lumia 720 black- OS update issue and Apps download...

I am using Lumia 720 Black, Everythings seems to be oky, but I cannot download apps from store, though I congfigured my Microsoft account. Nor I am able to download new software updates.
Help me..

Hi Anindya1903,
Let us help you with this. Before we proceed with @Abi99's recommendation, take time to answer the questions below to isolate the issue:
For the downloading of apps:
• Are you unable to download any apps from the Windows Phone Store?
• What exactly happens when you download them?
• Is there any error message or code?
• Which connection are you using? Wi-Fi or cellular data? Do you have a stable internet connection?
• Were you able to browse any websites or access any internet-based apps using your phone?
For the software update issue:
• Where are you located? See: Software Update for Nokia Lumia with Windows Phone 8 to know the Lumia Cyan update availability in your country.
• What's the current OS version and firmware revision number of your phone?
• Any error message or code when checking for an update?
You can try checking the below links to further isolate the software update issue:
• FAQ - What if I have trouble installing an update on my Lumia phone?
• Solutions to update issues
We look forward to your reply. Oh, glad to see you on the forum.

IOS 5 update issues. It tells me "This device isn't eligible for the requested download." Anyone else having this issue? It's giving me this message for my iPhone 4 and iPad 2.

iOS 5 update issues. It tells me "This device isn't eligible for the requested download." Anyone else having this issue? It's giving me this message for my iPhone 4 and iPad 2.

Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

SCCM 2012 SP1 errors when downloading updates

Currently using SCCM 2012 SP1 with CU2 and I am having some update download issue with Automatic Deployment Rules.
The Environment is:
Server 2008 R2
SCCM 2012 SP1 CU2 (Upgraded from SCCM 2012 CU2)
I created an Automatic Deployment Rule for Adobe Flash. Since I was having the same issue with Adobe Reader, when I published via SCUP to WSUS I chose not to sign the updates.
After publishing to WSUS I then sync SCCM, I see the updates and then in the ADR I had it download the updates and I see this error:
Authentication of file C:\Windows\TEMP\CABDEC5.tmp failed, error 0x800b0004 Software Updates Patch Downloader 8/15/2013 6:49:43 PM 3712 (0x0E80)
ERROR: DownloadContentFiles() failed with hr=0x80073633 Software Updates Patch Downloader 8/15/2013 6:49:43 PM 6876 (0x1ADC)
Failed to download the update from internet. Error = 13875 SMS_RULE_ENGINE 8/15/2013 6:49:43 PM 6876 (0x1ADC)
Failed to download ContentID 16845337 for UpdateID 16841530. Error code = 13875 SMS_RULE_ENGINE 8/15/2013 6:49:43 PM 6876 (0x1ADC)
Now the funny thing is if I go to the update itself within update group that Flash is a member I can right click it and choose download and the error doesn't occur.
I observed that the UNC path for ADR Adobe flash, when the rule is ran, is populated with folders that have a name something like 44738297895427890.1 or 423154325378u867234789.1. I have come to realize that those are failed downloads. So for the
heck of it I then right clicked the update itself and chose download and it downloaded without issue. Now I'm guessing that when I chose to download directly from the update maybe the system is getting the update from adobe and not from wherever the rule was
trying to get it from. I then see the .1 removed from the directory name and there are updates within them.
Just for clarity here are the steps I go through from SCUP to Syncing...
Log in to WSUS server
Run SCUP as administrator
Get notified there are updates from Adobe and let SCUP download updates
Find the updates the specify the following publishing options
Full Content
Sign all software updates with a new publishing certificate .... (Is this necessary by the way?)
Then click Next
After that's done I then go to SCCM Manager Console and go to Software Updates and right click to Synchronize them.
After that's done then I run the ADR for Adobe Flash and when it goes to download the updates that's when the error occurs.
What am I missing?
Also, while I wait for help I just recently added the WSUS SCUP certificate to the SCCM server to see if by chance that fixes stuff. If it does then I'll post the results of adding the certificate to the SCCM server.
One other thing, is there a way to delete updates? When I was having this issue in the past, I went in to SCUP I marked the updates as expired and then deleted the updates. Went to SCCM and synchronized the updates and they went from not expired to expired
then I waited, maybe 30 days or so before I could add the updates back in.
Thanks for the help!

Yes, I know this is an old post, but I’m trying to clean them up. Did you solve this problem, if so what was the solution?
Have you seen the note at the bottom of this page about this error?
http://technet.microsoft.com/en-us/library/bb932193.aspx
Garth Jones | My blogs: Enhansoft and
Old Blog site | Twitter:
@GarthMJ

IPad App Store not downloading updated apps

I have an iPad 3 64GB that has been updated to iOS 8. In the last two days, the App Store will not download updated apps. It shows them with a red number, but when I click on Update, I get the circle with a square in the middle but then nothing proceeds. If I go to the individual app, it says "waiting…" but if I click it, it does not change to "paused" as it used to when waiting was shown.
My iPhone 5S is not having a problem, nor is iTunes on my computer.
Sometimes, if I sync the iPad with iTunes, the updated apps will copy over to the iPad, but not every time.
I have done a forced restart on the iPad and have also done a Reset All Settings under the General setting.
It appears that something has gone wrong with the App Store app. Does anyone have a suggestion as to how to fix this short of restoring the iPad to new status and reinstalling everything?

Hi,
Try deleting the apps with the issue from iTunes, and then download and update them again.
This article: http://support.apple.com/kb/TS1702 provides additional tips for troubleshooting issues with applications.
-Jason

Software Update Issue - In dire need of NERD power...

Attempted to download Mavericks on my 2011 iMac (currently running on OS X 10.6.6)
App Store returned the following error:
We could not complete your purchase.
OS X can't be installed on Macintosh HD because Mac OS X version 10.6.8 or later is required.
Choose Software Update from the Apple menu to update Mac OS X.
Not a problem, I thought. I chose Software Update from my Apple menu to update Mac OS X and began downloading Mac OS X Update Combined (10.6.8 v1.1) which maintained a good and consistent rate of 10 MB/sec download speed...
...only to hang abruptly at 655 MB of 1.09 GB
Roughly 30 seconds later I receive the following error:
The update "Mac OS X Update Combined" can't be saved.
Software Update can't connect to the update server.
Make sure you're connected to the Internet, and then try again.
To be clear, I'm familiar with issues regarding and related to TCP/IP protocols, firewalls, open/blocked ports, etc.
I made sure that I was connected to the Internet, and then tried again.
The download progress stays put at 655 MB of 1.09 GB, then returns same error.
At which point I decided it might be a good idea to delete the partially complete download and start over. An Apple Support article directs me to /Library/Updates where the partially complete package parts are temporarily stored and I move them to the Trash.
Every single time I try starting the download over (due to what I suspected might be an connectivity issue that I somehow missed) it always went the same:
Download starts, coasts as 10 MB/sec, hangs at 655 MB of 1.09 GB, and returns the same error.
I thought it was odd that it would always hang at the exact same spot so I checked the /Library/Updates folder while the download was active. The package is downloaded in parts and it would always freeze after completing part10. For testing purposes, I duplicated the part10 file and renamed it as "part11" to see if the installer would recognize the dummy part--AND IT DOES! The download happily chugs past 655 MB and continues to write part12. Obviously, this did not solve my problem because once the download finished it could not compile the parts due to the real part11 being missing. It did, however, at least reveal what the problem was: the server could not retrieve that one specific file, part11.
Sadly, I'm at a loss as to where to go from here. As far as I can tell, it doesn't seem to be a connectivity issue on my end--if anything, Apple servers are the one with the issue--maybe a corrupted file? All I know is that I've pretty much exhausted all the options in my head and this is my last resort: posting on the Apple Support Communities (not that there's anything wrong with posting here, I just don't expect a genius to pop out of nowhere with a solution in hand).
p.s. my apologies for the lengthy post, I was trying to be as thorough as I could in order to alleviate as much back and forth one-line question and answer posts to save everyone some time :b

Yeah, I actually tried going the manual way not too long after my original post and unsurprisingly, the download would go smoothly only to halt at a certain point again. In fact, I tried downloading not only the MacOSXUpdCombo10.6.8 but also MacOSXUpd10.6.8 just to give it a try and that too halted during download.
The most perplexing part is that these download errors exhibited the EXACT same issue of halting at a very specific point. To be doubly sure, I tried downloading multiple copies of the same file at different times with some overlap during the download times (basically started two downloads of the same copy a few mins apart and I got these results.
try#3 - MacOSXUpdCombo10.6.8 - stuck at 232 MB of 1.01 GB (kept open in Download window for reference)
try#3 - MacOSXUpd10.6.8 - stuck at 430 of 454 MB (kept open in Downloads window for reference)
try#4 - MacOSXUpdCombo10.6.8 - stuck at 232 MB of 1.01 GB
try#4 - MacOSXUpd10.6.8 - stuck at 430 of 454 MB
try#5 - MacOSXUpdCombo10.6.8 - currently chugging at 61.9 of 1.10 GB, but i'm pretty sure when it's going to stop...
Come to think of it, whenever I tried to update games like "League of Legends", or download/update a Steam game I always get stuck at 33% or 99% respectively. Most recently, I bought "FFXIV:ARR" as a digital download and I haven't been able to get past a very specific point in progression for the game client download as well. So in contrary to my first assessment, it most likely IS a problem on my own end but these "symptoms" seem very clear and specific, I just can't pinpoint the problem. I don't have "connection time-out" problems when doing downloads on my work network, only at the guest house where they assign me a TCP/IP configuration for internet connectivity (which also severely hampers my ability to troubleshoot). On the other hand, P2P is just fine but I suspect that's because it doesn't require a contiguous download.
TL;DR
Large downloads/updates over one specific network (assigned TCP/IP) always hang at specific point in download completion. Internet connectivity for browsing is fine, P2P downloads are fine.

I bought a Mac Book Pro retina display, Serial Number C02J2****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. t

I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
<Edited by Host>

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/

Got a new mac today, I created my iCloud account (and therfore my Apple ID?) I tried to set up my iTunes and download updates, and it says i need to review my account, then I had to edit my Apple ID details, but said my email address was invalid???

Got a new mac today, I created my iCloud account (and therfore my Apple ID?) I tried to set up my iTunes and download updates, and it says i need to review my account, then I had to edit my Apple ID details, but said my email address was invalid???

From the information that you have provided, it sounds like your Apple ID has been disabled. You can read this to see how you can troubleshoot that issue.
Apple ID is Disabled - Apple Club - Google Sites
You can try signing out of your ID on the iPad and sign in with his ID and see if that works.
Settings>iTunes and App Stores>Apple ID. Tap your ID and sign out. Then sign in with your husband's newly created ID.

Is there a consensus on how to solve security update issues?

hi,
i'm writing to you from a PPC G4 (AGP graphics) that will self-destruct by the time i switch off and (attempt) to re-start tomorrow. i will then need to do a re-install, just to see if i have gotten any replies (grinds teeth to the root). it will probably be my 8 th re-install in the past month. i just can'st takes no mores, Cap'n
<exasperation>deep breath... each time i have done a clean install, zero-ed all data when erasing (7 times over, on this occasion), repaired permissions before and after each software update, and followed every advice i could find via google to pre-empt another "Error: underlying task reported failure on exit" and the inevitable hanging grey screen; i have earned nothing but another Disk Utility report of the same problem. my HD seems to be OK - Disk Utility and Disk Warrior both say it's "verified" by SMART (although i've read this could be no assurance...). it's 40 GB, nothing else installed but NetBarrier; nothing saved on it (just 3GB of OS).
i've searched this forum over the last weekend and come across a diverse range of methods in resolving software update issues. i have tried downloading the security update and safari 3.2 directly from the site and bypassing Software Update- to no avail (but noticed that they are quite larger in MB than via Software Update??).
the one suggestion the intrigued me was installing the update via Terminal. why would this be any different? the worst thing about this is that there is no universal way that'll work for all, just individual solutions for different macs??? could my problem be exacerbated by using the double layer (double the permissions to fix?) of a Panther OS with Tiger Upgrade disk?
when i last tried to resolve the "error" with safe mode, fsck and DU Repair Disk/Permissions, which initially failed, i resorted to Disk Warrior, which re-built the directory, and "fixed" the HD. when i re-tried fsck it said the HD was "ok", but i still had the "error: underlying task..." on DU?
is there an issue with the Security Update oo8 because it's PRIMARILY for 10.5 and not Tiger? why have some encountered this problem and others escaped any seeming conflicts ? is this problem also caused by JAVA updates (there are, after all, 4 updates!)
more importantly, WHAT CAN I DOOOOOOOO?
thank you

looking at your suggestion to check /Library/Startup items in the concurrent thread ("Help needed after installing Security Update 2008-008"), i recalled that the only thing i have in this file system is 3 folders concerning Intego, NetBarrier and Virus Barrier. one of these contains the NetBarrier x4 daemon which has no image, just the apple "pencil, ruler, pen on paper" "A" image. i don't think it correctly downloaded, but this the case in every instance.
i'm running netbarrier x4 10.4.5 updated and downloaded on installation. intego Support says that there should be nothing in my "Startup/Login items". i thought they meant Login items (users>login items) because when i take the folders out of my "/Library/Startup items", NetBarrier fails to "initialize".
intego is now on newtbarrier x5, but they say x4 is fully compatible with Tiger???
my baby maybe getting on, but it's strong enough, i just need to know what's bugging it!

Unable to Resolve Windows Update Issue in Windows 8.1

Hello,
I recently, as far back as 1 month ago, began experiencing issues with the update service under the Windows 8.1 OS platform.
I found that I was having to repeatedly run the Windows Update Troubleshooting Tool. This appeared to fix the issue with each run of the tool, but eventually I'd have the same problem receiving updates again. My problem is as follows:
1. Windows Update service hangs during register analysis.
2. Unable to reset (stop or restart) wuauserv.
3. Unable to reset (stop or restart) Cryptserv.
4. Unable to reset (stop or restart) BITS.
5. Unit recently, was unable to connect to internet from Desktop GUI, but was able to connect using Metro GUI.
I'm not sure is there was a recent update that caused this issue, but I can no longer download updates for my system, nor can I successfully run the Windows Update Fixit tool.

Hi,
Let's confirm these situations:
Now your desktop Internet Explorer can't connect Internet.
You receiving the same updates again and again.
If I am right, please check that update's installation status from update history.
Then refer to this article to troubleshoot:
http://social.technet.microsoft.com/Forums/en-US/c842b997-42a4-41fb-9992-b58d65d068d9/forum-faq-common-steps-to-start-troubleshooting-windows-update-issues?forum=w8itprogeneral
Karen Hu
TechNet Community Support

TS1369 since downloading updates for itunes I get MSVCR80.dll error message every time I try to access itunes?

Since downloading updates for itunes I get MSVCR80.dll error message every time I try to start i-tunes. can anybody help please.

Hello aristilus2,
Thank you for the details of the issue you are experiencing with iTunes. I suggest removing and reinstalling iTunes for the issue you described. The following article has steps to do this, and I recommend removing iTunes and all related componenets as outlined in the article:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Thank you for using Apple Support Communities.
Best,
Sheila M.

Installing Apple downloads/updates--how do I determine what I need?

After searching for a number of downloads that are referenced in the discussions as possible fixes, I am trying to sort out which I should install on my imac. For instance, I see that the Graphics Update 1.0 and the Time Machine update (addressing the interface with Time Capsule) have helped solve some issues.
Looking at the release date for both these updates, I see that the 10.5.3 combo update, which I installed, is more recent. As a matter of practice, can I assume that the Graphics Update and the Time Machine update are included in the combo update because they were released prior? I looked in the details on the Combo update page, but I didn't see specifics as to what previous downloads it included.
I would like to know how one knows which updates, or other downloads, one should install.
I've had a number of performance issues since installing the combo update. They include:
-machine running slowly
-many freezes that require shut down
-force quit does not always work
-Time Machine will not find the backup volume after the mac has gone to sleep (this happens with Firewire only, USB seems to work)
In addition to the question of how as a matter of practice to determine which downloads I should install, and how to figure out which downloads/updates I already have after installing a system update such as the Combo 10.5.3, if anyone has any solutions for my list of issues, please comment.
Thanks,
HM

Software Update - Available packages
/Library/Receipts - Packages that have been installed.

Pages won't open since downloading updates

Today I downloaded updates to Pages and iOS to my iPad Mini. Pages then stopped working. It looks like it will open, I can see the screen with the documents for half a second, then it disappears. It is there in the background if double click the home button, but disappears when I try to touch the screen. I have done a restart by holding home and on buttons. I am thinking of deleting the app and trying to reinstall but I know I will lose my documents. I have seen a few similar complaints including in the reviews for the app. It would be good if Apple issued a fix. Anyone else found a fix? Thanks.
Pages 2.5.1
ios 8.1.2 maybe - not sure as it doesn't say clearly which is the operating system, it just says 'version'

Oy, Sorry to hear that. We actually received another update with a new version of the app and that reverted to the older version . There must have been a glitch. Good luck

Errors downloading updates on my Mac Mini

I am trying to download updates on my MacMini. Every time I try I get a message that says "Mac update cannot be saved you are not connected to the internet." but I am always connected to the internet. Sometimes I get other error messages, but I can't remember what they say. I have a Mac OS X 10.7 and it is trying to download Mac OS X Update Combined version 10.7.3 and Java for OS X 2012-003. I don't know much about computers so layman's terms and detailed instructions would be nice if possible.
Oh, I should mention that I am also having trouble backing up on time machine. Though it works when I hook my external hard drive. A few months ago I was having some issues with my computer so I whiped it clean and I think somewhere in the process things got screwed up. I don't know if any of this has anything to do with why I can't update my computer.
Thanks for your time!

Hi, if you're using Software update, see if there's an update to SWUPD, if so, uncheck everything else & get that sole update first, reboot & try the others.
If you're really at 10.7.2 still, have you tried the direct donload of the big 10.7.3 Combo update?
Cliebt...
http://support.apple.com/kb/DL1484
Server...
http://support.apple.com/kb/DL1487

Download Update issues

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