Download update just wiped out my data!

I just downloaded an update to my Palm Zire, and now all of my data has been erased on my computer.  The data, thankfully, is still on my handheld, and even when I try to sync the two the data doesn't transfer to my computer.  Help!  This is my business diary and I'm desperate.  Thanks.
Post relates to: Zire
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I have synced my handheld to my computer for the last 8 years.  It's just that since I downloaded the updated program now the sync won't transfer my information to my computer. 
P.S.  I just discovered that after the sync it says on the upper right of my hand held that Chrissy Harrison is the user.  That's one of the two names that show up in my computer version of Palm as a user.  The other one is just Palm.  When I click on log records for syncs, it shows that Chrissy Harrison has received 3 updates today -- the ones I've tried and failed to convey the data in my hand held.  It appears I might have to change the name on either my hand held or my computer, but I don't know how.
P.P.S.  I've never heard of that att.net email address; it just shows up on my hand held.  So I'm not too worried.
Post relates to: Zire

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