Download using a product key from a purchased product from the store.
I purchased the Adobe elements to use on my desktop. I downloaded it and it is installed however I just purchased MacBook Air and I want to install the program onto this computer. This computer does not have a disk drive. I was told that I should be able to download most programs an use the product key from the box however I do not see that option for the Adobe Elements. I downloaded the trial version in hopes of being able to convert it using my product key. Does anyone have any words of wisdom that will help me to resolve this issue?
Thanks in advance!
Serialnumbers of Elements 11 (PSE/PRE) are platform independent and support upto 2 activations per serial number.
So, if you're using the license on your desktop (win), you can still use the same serial key on your mac machine. Please install the trial version and on launch you'd get a prompt to enter your serial number or continue in trial. Please provide your serial number there and complete the wizrds by clicking next and here you go, your elements product on mac is licensed too.
thanks
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tt2 -
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Hi Experts
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Thank you for your query, I will do my best to assist you.
I understand you tried to do a recovery and you received this error "oxefffff08".
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Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region Technical Support Sitemap
The clean install from an OEM image is looking for the product code as it does not match the one that came with the computer, You would need a new code.
I hope this has helped.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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