Download videos from Iphone to Mac - Iphone not showing up in image capture

Hello I am trying to download the videos I took with my iphone onto my computer, but the iphone is not showing up in image capture or iphoto. Does anyone know how to get the videos off without degrading the video quality.
Thanks

Photos captured by your iPhone shouldn't be a problem.
Photos saved from a received email, from a website, or from a received MMS has caused this problem for some, and I'm not sure why. I haven't experienced the same yet. This may include screenshots.
Email the screenshots only to yourself followed by deleting the screenshots from your iPhone's Camera Roll, and the same for any photos saved from a received email, from a website, or from a received
MMS.
Test if this resolves the problem for importing the photos and video that were captured by your iPhone.

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