Download Welcome screen stalling

Does anyone know how to address the same download Welcome Blue screen stall out for windows 7 64bit?

Jeff, I am trying to download trial version of CS5.5, Windows 7, no errror message, just unresponsive. I went through the download steps again and it said already waiting for download. This is very frustrating as my kid want to work on a project from with a friend, his buddy buys CS5.5, now they aren't compatible. I'm not buying an upgrade until we try it first.

Similar Messages

Windows 7 Hangs After Welcome Screen

About five months ago the workstations in our network started stalling at the Welcome Screen. Our fix is to restore back to the most recent restore point. This has worked (KOW) without incident. After reading many posts about the subject, and implementing
others fixes, we are still without resolution. A bit of background info, (more at the end of this post) the network has five W7ProSP1 64bit workstations. There is a 2003 R2 server used for file sharing only. This network has been running without issue for
almost two years. We've turned off MS updates. Ensured MS Defender is not installed. A new switch was installed to test the problem without success. And the most "thrilling" part of this problem is that it is intermittent amongst the workstations.
All are shutdown every night. Yet only a few will encounter the Welcome Screen Stall at the start of any day. Sometimes a week will go by without event for a few. There has been no changes to the PC's or their software. Users have been practicing safe-internet
browsing habits.
Using Dell Optiplex workstations and Poweredge T410 server on a wired network. Avast Pro anti-virus as local installation.
Any suggestions are gratefully accepted.

Hi,
This is an intermittent situation, in this case, there will be error log generated at the event log, First I suggest to check the event log with the event viewer in this way
and post the error log for troubleshooting:
Open Event Viewer by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Security, clicking Administrative Tools, and then double-clicking
Event Viewer the go to the Windows logs, then systems.
Details can be found at:
http://windows.microsoft.com/en-hk/windows/open-event-viewer#1TC=windows-7
Regards
Wade Liu
TechNet Community Support

When you first download Pages, there is a welcome screen with a check mark, in a box, at the bottom left corner that says show this window when Pages opens. How do I recheck that box?

When you first download Pages, there is a welcome screen with a check mark, in a box, at the bottom left corner that says show this window when Pages opens. How do I recheck that box?

Alex,
Go to Pages Help, Welcome to Pages.
Jerry

Apple Download of Elements 10, No welcome screen,

I downloaded Photoshop Elements 10 from the apple App store and when I open it, it goes straight to edit with not even the welcome screen and with no explanation as to how to get my pics from iPhoto into Adobe Photoshop.
I haven't been able to find answers on the Adobe website and don't know if this is an iMac/Apple issue or is it Adobe's issue? I'm running a brand new iMac desktop
with a few pictures and the apps that came with the computer so I have alot of memory left. Can anyone help me?

kare690 wrote:
…how to get my pics from iPhoto into Adobe Photoshop…
The problem there is iPhoto. That piece of #@*^ Apple software hides your photos inside a packages/libraries paradigm that no other software can access, You would have to launch iPhoto in order to EXPORT your photos out of iPhoto from within iPhoto.
Ask in the Elements forum:
Photoshop Elements forum

I have tried to download Firefox multiple times and the welcome screen will not pop up. After download, it remains at the Firefox download page.

I cannot get the welcome screen to pop up so that I can complete the download of Firefox.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.4; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; OfficeLiveConnector.1.3; OfficeLivePatch.0.0)

After you download '''Firefox Setup 3.6.3.exe''', you must double click on this file. Usually, you can find this either on your desktop or in your Downloads folder.
Your Downloads folder is located inside Documents.

DW cs6 stalling at welcome screen

How do I fix Dreamweaver cs6 from stalling at welcome screen?

Hi eyetoeye,
Which OS are you using Dreamweaver on?
Thanks,
Preran

I've an iPone4GS. I downloaded the latest upgrage onto it. IT HAS STUCKED ON THE WELCOME SCREEN. IT ASKS MY password belongs to My Apple ID

Hi,
I would very much appreciate some practical advice. I've an iPhone 4S for about 2 years now., I did the software upgrade as usual. Now after I downloaded the latest (8.0.2 I assume) onto my phone it stacked on the welcome screen. It lets me enter the password belongs to my Apple ID THEN IT TAKES ME BACK TO THE VERY BEGINNING TO THE WELCOME SCREEN. This is all what I can do on my phone. It's a nightmare. Please help. Thank you.

Did you try to remove it from the "Find my iPhone" list, so that the Activation lock is turned off and you can set it up again?
iCloud: Remove your device from Find My iPhone

Dreamweaver CS4 Stalls at Welcome Screen

When you open Dreamweaver CS4, the Welcome Screen never show up. You can still work in it, but I have a user who really likes the Welcome Screen. I have had this issue with Windows 7 in both 64 and 32 bit. Please advise.

Edit>Preferences>general tab Check the box that reads "Show Welcome Screen".

After downloading latest CC and Photoshop CC 2014 system crashes at Welcome Screen

Is there any ability to roll-back to previous version??

SL@TW, Did you try disabling the Welcome screen? If not, try the suggestion marked as correct. How to disable the welcome screen?
If you could help us solve your crash, please provide us the Faulty module on which Photoshop crashed.
Check Event Viewer for the Faulty Module http://support.microsoft.com/kb/308427
Event Viewer > Windows Logs > Application
Look for "Error" in red color and check the Application name and faulty module.
~ Arpit

Photoshop/Premiere Elements 10 installed but won't run past Welcome screen

I bought and downloaded Photoshop Elements 10 and Premiere Elements 10 for Windows 7 - 64 bit on Dec.31/11. There were no error messages in the download, although the Akamai downloader screen didn't seem to show 100% before proceeding to the next step. Everything appeared to install correctly (it's a long process!).
At first, clicking on the desktop icons or the Start Menu list would bring up the Welcome splash screen, where the broad options (Organize, Edit, New Project) were shown. However, clicking on these options had no effect at all. Eventually even the Welcome screen wouldn't appear. I checked the Windows task manager and no applications were running.
I checked the shortcut properties and noticed that there was a separate executable in the target directory (eg. existing link was to "Adobe Premiere Elements 10.exe", but there was also a file called "Adobe Premiere Elements.exe"), which did run...however, I couldn't launch the Organizer from that program, and the "Home" link to the Welcome screen didn't function either.
With thousands of these programs being downloaded, I'm surprised that this serious glitch hasn't surfaced before. Any ideas?
Thanks!

There are three different programs -- Photoshop Elements (PSE) which is for editing bitmaps, Premiere Elements which is for video editing, and the PSE Organizer which is for cataloging your media.
I don't like the sound of that Akamai downloader not registering 100%.
Uninstall all the Adobe products, reboot, and download the installation package again. Check the Properties on that downloaded file and "Unblock" it if Windows has flagged it as "possibley harmful and coming from another computer" before starting the installation.
Ken

Can't open web pdf document: Adobe Reader 10 stops at welcome screen

I installed Adobe Reader X.
Now, when I open a pdf file from the web, the browser (either Google Chrome, Opera or Firefox) downloads the file and opens Adobe X.
Funny, I thought. Up to this date (using Adobe 9) the browser opened the file into a browser window, using the plugin.
Of course, I went into Reader Edit/Preferences/Internet and checked the "Display PDF in browser" to no avail: instead of opening the pdf inside the browser, the browser launches the Reader X program.
However, after downloading the pdf and opening Reader X, you find a nice gorram welcome screen.
As there is no way to close that screen (you have to choose one of the documents opened in the past or pick a document from the disk), Adobe Reader will not open the file I just picked in the browser. It just sits there waiting for me to pick one of the options of this welcoming screen.
Of course, the page with the files I'm trying to download uses an script or something similar to load them, so I cannot right click on any of the files to download them to a folder and then open them using Reader's "Open file" option.
The file I'm trying to open is this one: http://www.docs.sony.com/release/DCRTRV19.pdf
The page where the file resides is this one: http://esupport.sony.com/US/p/model-home.pl?mdl=DCRTRV19&template_id=1&region_id=1&tab=man uals#/manualsTab
So, how in heaven do I open this file from my browser? (as I said, Opera, Chrome and Firefox all display the same behaviour. I haven't tried IE and I refuse to do it).
To be sincere, in Firefox the file opened once. I read the first pages and then I made the mistake of indicating to the browser that it should use the Adobe X to open pdf files. (Firefox "offered" that option out of its "own free will").
Now I have the same problem in Firefox: I see a nice blue bar that indicates the percentage of the file downloaded and, when it reaches 100%, Adobe opens and "freezes" the browser, because Reader sits there at the welcome screen and the browser is waiting for the file to open.
Of course, the help for plug ins at Firefox and Opera (I haven't checked Chrome) says simply: download Adobe Reader and that's it.
I frankly hate this behaviour: up to this date Reader has been the source of simplicity, the example of a software that does only what it was made to do, sitting quietly in my PC, churning pdf files without the slightest complain, a veritable jewel among poorly designed software.
As this unclosable welcome screen seems to me a blatant attempt by Adobe to undercut the many web sites that offer to translate PDFs to Word documents, my only thoughts are: thanks, people at Adobe! You have managed to break the unbreakable.
Can anyone help me? This day has been a nice one up to this moment...

Please let me know the following details:
1. The exact version of Adobe Reader on your system. You can get the same by clicking on Help > About Adobe Reader or getting the same information from the Add/Remove Programs section in the Conrol Panel. If its not the latest version of Reader i.e. 11.0.03, please download the same from: http://get.adobe.com/reader and see if it solves the issue.
2. Does the issue also happen if you just launch the Reader application alone without launching any PDF.
3. Are you using any 3rd party plugin for Adobe Reader. If so, please remove the same and see if it solves your problem.
In case you arent sure regarding the same, please follow the below steps and see if it helps:
     a. Navigate to the Reader installation folder. Usually its C:\Program Files\Adobe\Reader 11.0
     b. Ensure that Adobe Reader is not running and delete the entire "Reader" folder
     c. Initiate a Repair transaction for Adobe Reader from the Control Panel > Add/Remove Programs
4. Try temporarily disabling the Anitivirus software, and see if it solves your issue.

I have a CC Photography License and tried loading the new Lightroom cc but it will not open (only flashes the welcome screen for a split second) then goes blank. I tried uninstalling it, rebooting, etc. several times and it will not work on my Mac with Y

I have a CC Photography License and tried loading the new Lightroom cc but it will not open (only flashes the welcome screen for a split second) then goes blank. I tried uninstalling it, rebooting, etc. several times and it will not work on my Mac with Yosemite. Please help!

Check out this thread: Downloaded Lightroom CC but only get a quick flash of the startup screen then nothing, Lightroom 5 still working.

Windows 7 SP1 - Event 7011 - Timeout gpsvc service - welcome screen randomly hangs for 30 to 90 minutes.

We rolled out Windows 7 x32 to 1200+ computers and are having random issues with extremely long login times. Most of the time users can log into the network without issues but I typically have several computers each week that hang at the
welcome screen. In every instance I receive the following errors. The number of errors is directly related to the amount of time it takes for the computer to log the user in which makes since with the 30 second timeout.
Log Name:      System
Source:        Service Control Manager
Date:          10/30/2013 8:19:15 AM
Event ID:      7011
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      CATECHALP.bgcs.k12.oh.us
Description:
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the gpsvc service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7011</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-30T12:19:15.461367100Z" />
    <EventRecordID>19317</EventRecordID>
    <Correlation />
    <Execution ProcessID="536" ThreadID="3500" />
    <Channel>System</Channel>
    <Computer>CATECHALP.bgcs.k12.oh.us</Computer>
    <Security />
</System>
<EventData>
    <Data Name="param1">30000</Data>
    <Data Name="param2">gpsvc</Data>
</EventData>
</Event>
This morning the tech coordinator was stuck at the welcome screen for 30 minutes with 17 of the above messages until we forced the computer off and logged in successfully. We rebooted immediately after logging into the computer and logged in a third
time without any issues. I also checked the logs and didn't see or have any issues with the 2nd and 3rd login attempts. The group policy client service also started successfully about 1 minute before the first error on the first attempt.
I also went through the Applications and Services Logs>Microsoft>Windows>GroupPolicy>Operational logs but didn't see any issues. Here is the last entry in the log file until the reboot. All 17 messages didn't generate any information
in the GroupPolicy logs.
Log Name:      Microsoft-Windows-GroupPolicy/Operational
Source:        Microsoft-Windows-GroupPolicy
Date:          10/30/2013 8:16:44 AM
Event ID:      4016
Task Category: None
Level:         Information
Keywords:
User:          SYSTEM
Computer:      CATECHALP.bgcs.k12.oh.us
Description:
Starting Group Policy Folders Extension Processing.
List of applicable Group Policy objects: (No changes were detected.)
7 Default Domain Policy
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Microsoft-Windows-GroupPolicy" Guid="{AEA1B4FA-97D1-45F2-A64C-4D69FFFD92C9}" />
    <EventID>4016</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>1</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-30T12:16:44.010292800Z" />
    <EventRecordID>37783</EventRecordID>
    <Correlation ActivityID="{95B5B1C8-886C-4A41-AB64-60EE164266E5}" />
    <Execution ProcessID="1260" ThreadID="1404" />
    <Channel>Microsoft-Windows-GroupPolicy/Operational</Channel>
    <Computer>CATECHALP.bgcs.k12.oh.us</Computer>
    <Security UserID="S-1-5-18" />
</System>
<EventData>
    <Data Name="CSEExtensionId">{6232C319-91AC-4931-9385-E70C2B099F0E}</Data>
    <Data Name="CSEExtensionName">Group Policy Folders</Data>
    <Data Name="IsExtensionAsyncProcessing">true</Data>
    <Data Name="IsGPOListChanged">false</Data>
    <Data Name="GPOListStatusString">%%4101</Data>
    <Data Name="DescriptionString">7 Default Domain Policy
</Data>
    <Data Name="ApplicableGPOList"><GPO ID="{6C77B631-1580-41B1-B63A-D3D593EB84AC}"><Name>7 Default Domain Policy</Name></GPO></Data>
</EventData>
</Event>
Other Information
1. Server OS - Windows 2008 R2 servers. ~20 servers with 7 DC's.
2. Windows OS - Windows 7 x32 SP1 workstation. ~1200
3. This happens on wireless and wired connections.
4. This happens across all hardware and models of laptops and desktops. Ranging from GX270 - Opti 760, Latitude D510 - Latitude E6410, Latitude 2100 - Latitude 2120's and all models in between.
5. We are currently using SCCM 2012 to deploy images and applications. The image was created through SCCM using Build and Capture so I never touched the image.
6. The drivers were downloaded from Dell but this is happening on multiple machines so I don't think its driver related.
7. We are using Forefront Antivirus.
8. We upgraded the machines to 2Gig of ram and upgraded them from XP to Windows 7 this summer.
9. We upgraded the servers from Windows 2003 R2 to Windows 2008 R2 this summer just before deploying Windows 7.
10. This is only reported through the helpdesk on less than 10 computers each week but I'm told it happens more frequently when I'm in the buildings.
11. We are using Group Policies to manage almost all aspects of the computer except for printers. The printer drivers we are using are so slow that it added 60 to 180 seconds to the login time so I moved the printer mapping to a vbscript that
is launched through the logon script through a GPO.
Users are holding the power button in to shut down the machine as they can typically log in a second time without issues. I have heard that a few people have issues logging into the computer the second time but it's normally running by the
time I heard about it.
Are there any other logs that I can look at to troubleshoot this issue? Thanks for taking the time to read this issue.

Hmmm hard to say. If I was going to take a stab at it you might be hitting a DC in a remote site.
http://blogs.technet.com/b/askpfeplat/archive/2011/12/26/in-search-of-roaming-active-directory-clients-how-to-scriptomatically-identify-missing-active-directory-subnet-definitions.aspx
A great tool for this, http://blogs.technet.com/b/askpfeplat/archive/2012/06/09/slow-boot-slow-logon-sbsl-a-tool-called-xperf-and-links-you-need-to-read.aspx
You could also take a look at this. http://blogs.technet.com/b/askpfeplat/archive/2013/03/12/slow-boot-slow-login-sbsl-hotfix-rollup-for-windows-7-and-server-2008-r2-available-today.aspx
Mark Morowczynski
Microsoft Senior Platforms PFE
Blog:
http://blogs.technet.com/b/askpfeplat Twitter:
Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

Why does my welcome screen say my trial is expired?

i purchased pse 12 and intalled over pse10.. everything was fine. then i tried to back up my catalog, and the backup stopped at 33% now the welcome screen says that my trial has expired... why and how can I fix this and back up my catalog?

can you access the software setup screen. if so, enter your serial number there.
if not, do you see a download button, if yes, click it and see if you're offered the software setup screen.
if not, do you see any option with the expired trial screen appears?
if all else fails, uninstall it, restart your computer and then reinstall it, but this option should not be exercised unless you have no way to access the software setup screen where you can activate your software again.

Suppress Welcome Screen with GPO

I can suppress Welcome screen on all Office 2010 products, EXCEPT outlook 2010 client!
I enabled 'Suppress recommended settings dialog' and 'Disabled Opt-in Wizard on first run' under Microsoft Office 2010 section in User Configuration
However, when a new user launched Outlook client, the Welcome Screen pops up! What other settings I need to do in GPO?
Thang Mo

I can suppress Welcome screen on all Office 2010 products, EXCEPT outlook 2010 client!
I enabled 'Suppress recommended settings dialog' and 'Disabled Opt-in Wizard on first run' under Microsoft Office 2010 section in User Configuration
However, when a new user launched Outlook client, the Welcome Screen pops up! What other settings I need to do in GPO?
I've always set this in the OCT/MSP, but there are plenty of threads and blogs about doing the same in GPO.
Are you using the latest version of the ADMX templates ?
http://www.microsoft.com/en-us/download/details.aspx?id=18968
http://technet.microsoft.com/en-us/library/cc179123(v=office.14).aspx#suppress
https://social.technet.microsoft.com/Forums/office/en-US/eab72e3c-c00e-45df-b826-a2d8588c35b2/office-2010-after-deployment-is-still-asking-users-questions-when-first-launched?forum=officesetupdeployprevious
https://social.technet.microsoft.com/Forums/office/en-US/235f8ee6-2bea-4e7a-bb13-a9c6ddd0075f/disable-welcome-to-microsoft-office-2010?forum=officesetupdeployprevious
https://social.technet.microsoft.com/Forums/office/en-US/01e53bf0-abf5-4630-9bfe-fd5f58fb4e47/microsoft-office-2010-post-installation-update-prompt?forum=officesetupdeployprevious
Don
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Download Welcome screen stalling

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