Downloaded 8.1.3 and my 4s iPhone shows and iTunes logo and 30 pin connector
I can't open my I phone 4s after the download. I just get the screen with the iTunes logo and a 30 pin connected with an arrow pointing to the iTunes logo. I held down the button on top of the iPhone and the screen turns black. The Apple logo shows up a few seconds later and then the screen goes black again. How can I get my backup out of the " cloud" so I can restart my I phone. This happened several years ago with an up date. I have a factory unlocked iPhone with t-mobile cellular. could this be the problem? Before the update my iPhone showed "no service" for cell on the top left of my screen. My question is, will I have to reset to phone?
The device is in Recovery mode. See this support document for instructions on how to handle that. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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Iphone shows blue itunes logo with usb cable.Hi there gdavis433,
You may find the troubleshooting steps in the article below helpful.
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The following iPhone Troubleshooting Assistant should help with what to do with your situation:
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See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
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The phone is in recovery mode. See this support document for instructions on what to do. http://support.apple.com/kb/HT1808
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I would recommend taking a look at the troubleshooting steps found in the article below.
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http://support.apple.com/kb/ht1808
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Since your iPhone has hanged on you follow these steps
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