Downloaded a itunes rental movie, but Apple TV says it is not authorized to show it

I downloaded a itunes rental movie on ipad, but we wanted to view it on Apple TV.  However, it said that it was not authorized to show it even though we could see it on the ipad.   The funny is that we viewed another rental movie a week ago.  We tried to view rental movie and both times, it said that Apple TV was authorized to show these movies.  These moves were PG or 14A.
Any ideas or thoughts?

Hi,
Delete track from your library and go to iTunes Store, select purchases under quicklinks and redownload track again.
Jim

Similar Messages

  • HT5312 I tried to download a song but Apple is saying I have not used this computer before

    I tried to download a song but Apple is saying I have not used this computer before and that in order to downloas the song I need to "verify my identity" by answering some securiry qiestions.
    This is wrong because I have downloaded scored of songs on this computer but I answered the security queations anyway, only to be told I have answered incorrectly.
    But the anwers were correct.
    Anyone any ideas what might be happening?
    Thank you.

    Have you re-installed or updated the OS on that computer ? There have also been the occasional post from other people when it hasn't been the first purchase.
    If it's not accepting your answers then the page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • ITunes library 'attached' to an old email address.  Had to replace my iMac with a PC.  trying to play my music from my old iTunes library, but it's saying it's not authorized.  how do I get all my music playable on my new pc?

    I had an iMac G5 that I loved, but ultimately it wouldn't start up. I replaced the popped caps on the logic board, and it ran for a little while, then died again.  I was able to back up my stuff including my iTunes library before it finally died.  I couldn't afford a new mac and I had to buy a PC.  I moved my library over, but the playlists are all gone, and when I try to play songs, it says the computer isn't authorized to play the music.  I authorized via the iTunes Store menu, but my Store/Apple account is not the same email address as the older email address tied to the songs which I purchased years ago.  Can I change the email address attached to these songs or add an old/inactive email address to my Apple account somehow?
    I know this is probably confusing.  I wish I could afford a new mac. any help is appreciated.

    It does not magically appear in a new place.  It will only be where you put it.
    Copy everything from your old computer, or your backup copy of your old computer, to your new one.

  • Why does Apple TV says it is not authorized to play content sometimes when I use the iPad Remote?

    Sometimes when using my Apple TV device with my TV off and trying to play music using the iPad Remote app, the app hangs and no music plays. When I turn on my TV to see what's going on there is a message suggesting the Apple TV is not authorized to play this content. Clearly, that is not the case and when I use the normal Apple TV remote to select the music, it plays fine. I use iTunes Match and generally stream my music from there on the Apple TV. I have both HDMI and optical connections to my receiver. Any idea why this could be happening? I would say it happens several times a week.

    This works for most:
    https://discussions.apple.com/thread/3549547?tstart=60
    Try locating a free TV Show episode in iTunes then 'buy' it on AppleTV 1.
    We should not have to do this though.
    They've forgotten about original AppleTV users.
    AC

  • ITunes won't play older purchases says the are not authorized

    SOme of the older TV shows I purchased with this account won't play on my laptop. I looked at the other posts on this issue but not of the advice is relevant. For example, one recommendation to get rid of the "this computer is not authorized" message is to delete the SC Info folder in /Users/Shared/. I don;t have an SC Info folder at all on the laptop. I did the thing where you use terminal to change permissions, no luck. Some TV shows play, others don't. I checked the Get Info summary page for the files in question and confirmed I bought them with my one and only account, so it isn't an issue of multiple accounts. To say the least this is an annoying position to be in, any help would be appreciated.

    "For example, one recommendation to get rid of the "this computer is not authorized" message is to delete the SC Info folder in /Users/Shared/. I don;t have an SC Info folder at all on the laptop."
    It's a hidden folder.
    See this -> http://support.apple.com/kb/ts1389

  • HT1657 I STILL cant download the itunes rental movie on my Ipad

    Ive read the threads by others, and Ive done a hard reset. I'm in the UK, tme zones etc all OK. My account details are correct. I can see the movie rental from the video icon at the bottom of the screen, and see the box where it should be shown, greyed out. If I click on the little cloud icon with the arrow pointing down, it comes up with a message "you have already rented this, but it has not been downloaded. Go to downloads to manager your downloads". I know that "downloads" doesnt exist on the Ipad . Any advice? Its really frustrating!!

    Hello there, Evelynafitz.
    The following link in the iPad User's Guide might be of some assistance in locating the Downloads section in the iTunes Store:
    iTunes Store at a glance - iPad User Guide
    http://help.apple.com/ipad/7/#/iPad80a151fa
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • How to continue the download of a rental movie in apple tv?

    I rented a movie, there was a problem with the download of the movie. Whe I tried to rent it again an information on the screen told that the movie was already rented, that I needed to go to configuration menu, downloads and then to check dowloads. But this menu does not exist in my apple TV??
    Anybody knows how to fix this problem?
    regards,
    Cristián from Santiago Chile

    Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

  • Just got a windows 7 computer and itunes asked me to authorize which i did but it keeps saying i have not authorized even though one time it said this computer is already authorized

    I just got a windows 7 computer.  Can not sync because i can not seem to authorize this computer for some i tunes purchases.  I repeatedly authorized the computer but I still keep getting the same message

    Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

  • Playing iTunes rental movie on Macbook air

    Hi there
    I have downloaded an iTunes rental movie on my windows desktop.  Can I access it on my Macbook Air??
    Thanks
    Megs

    Mine handles iTunes videos ok. Be aware that when you buy the HD version you also get the SD version. The combination is normally 5 gigs or better. If you're going to view the movie on the MBair, SD is probably good enough weighing in at slightly over a gig.
    Regards

  • HT1657 I downloaded a rental movie but can't find it on the upgraded itunes. Old page showed "rentals", is there a tab that reads rentals or something different?

    I downloaded a rental movie but can't find it on the upgraded itunes page. Old home page showed a tab that read "rentals" on the left side. Anyone know how to find that tab?

    I have the same issue. Just rented a movie, and I can't find it anywhere. Where is it stored, and how do I watch it on iTunes 11.0.4 ?
    I don't see the 'rented' tab anywhere, and nothing under 'purchased'.

  • HT1498 I started downloading a rental movie on apple tv, but I live in a rural area with terrible Internet download speed...is there anyway to stop the download, and resume downloading, onto my iPad when I have access in an urban setting with high speed I

    I started downloading a rental movie on apple tv, but I live in a rural area with terrible Internet download speed...is there anyway to stop the download, and resume downloading, onto my iPad when I have access in an urban setting with high speed Internet?

    Yes, to be honest I was a little surprised myself. But it absolutely didn't connect when plugged into the test socket (I even tried to force a connection from the Home Hub manager but it wasn't having it). It is definitely the master socket. The only extension is a small piece of (engineer installed) phone cable to link the hub and the master socket (because the socket and mains power are unhelpfully on opposite walls of the hallway).
    I ran the Java download for Google anyway and it only took about an hour. The speedtester results are as follows:
     Download speed achieved during the test was - 109 Kbps
     For your connection, the acceptable range of speeds is 50-250 Kbps.
     Additional Information:
     Your DSL Connection Rate :2560 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
     IP Profile for your line is - 135 Kbps
    I don't as a rule disconnect / reboot the hub; today it has been dropping off on its own, while several days ago I tried a few reboots just to try and get a connection.
    Additional info - my exchange is actually called Claypole Fenton (or vice versa). Whatever, my profile has probably been welded to 135k for days and days.
    Cheers
    Nick

  • Using iPad first generation I downloaded my 1st rental movie from iTunes. Says on a grey button "Downloaded." How do I PLAY the movie on the iPad? I clicked the "downloaded" button but nothing happened. Do I need a special app to play the movie? Than you.

    Using iPad first generation I downloaded my 1st rental movie from iTunes. Says on a grey button "Downloaded." How do I PLAY the video on the iPad? I clicked the "downloaded" button but nothing happened. Do I need a special app to play the movie? Thank you. flora j

    Thank you so much! I've spent days on this. I'm 80 years old trying to learn this wonderful modern technology. flora j

  • I downloaded a movie to my Air, but it won't sync to my ipad2 and says it's not authorized.  It's not a rental.  Anyone else have this problem or know how to resolve?

    I downloaded a movie to my Air, but it won't sync to my ipad2 and says it's not authorized.  It's not a rental.  Anyone else have this problem or know how to resolve?

    I ended up having a one hour conversation with Apple Support which evolved to handing over control of my screen and then eventually having to use Terminal.  I wish I could remember the command but it's probably best I don't. 
    One thing we looked at right away was the account name used to dowload the movie.  Is it the same as the account name  you have saved on your iPad.  That's easy to check and would be great if that is all that's needed to correct.  Good luck.
    Here's also an email I got from Support that could solve your problem if it's not as difficult as my issue was.
    I would like to inform you that this issue can occur if iOS (your device's operating system) on your device needs to be updated. It can also happen if the computer you're trying to sync from has not been authorized to play purchases you are trying to sync.
    I suggest that you first see if updating iOS on your iPad resolves the issue. This article will walk you through the process:
    Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
    http://support.apple.com/kb/HT1414
    If there are still purchases that won't sync to your device after you update its software, I suggest reauthorizing your computer. To do so, follow these steps:
    1) Open iTunes.
    2) From the Store pull-down menu at the top, choose Deauthorize Computer.
    3) Enter your account name and password, then click Deauthorize.
    4) Now from the Store pull-down menu at the top, choose Authorize Computer.
    5) Enter your account name and password, then click Authorize.
    Once your computer has been authorized, try syncing your device again. If the same issue happens, I suggest reviewing the following articles:
    Some songs in iTunes won't copy to iPod
    http://support.apple.com/kb/TS1420
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
    http://support.apple.com/kb/TS1497
    Syncing iPad, iPhone, or iPod touch with iTunes
    http://support.apple.com/kb/HT1386
    iOS: How to transfer or sync content to your computer
    http://support.apple.com/kb/HT1296
    You'll also find a wide variety of helpful iPad troubleshooting tips, tutorials, and service information on this page:
    http://www.apple.com/support/ipad

  • Hello buy a movie on apple tv, and now can not find the device tells me I should go to settings / downloads / check downloads, but that does not exist in the menu of the apple tv, please help

    Hello buy a movie on apple tv, and now can not find the device tells me I should go to settings / downloads / check downloads, but that does not exist in the menu of the apple tv, please help

    Welcome to the Apple community.
    A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
    Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
    You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
    Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

  • TS3297 I have paid for a rental movie but cannot download it. It keeps saying there is a download error retry and I have been for an hour. There is nothing wrong with my internet connection

    I have paid for a rental movie but cannot download it. It keeps saying there is a download error retry and I have been for an hour. There is nothing wrong with my internet connection.How do I get it?

    There is nothing wrong with my internet connection.
    Is that a -50 error message, jolyn?
    If so, perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

Maybe you are looking for

  • Unable To Pass Input Page Parameter Using PageDef File.

    Dear All, I am currently exploring task flows as I dont have that much knowledge in it. Here's my use case 1. I setup a taskflow which has a Method Call and a View Activity in it. 2. The method call is a default activity which just calls a web servic

  • How to configure multiple domains in Active directory

    HI, How can I configure multiple domains on Active Directory. When I installed AD it asked for a domain name, there I gave ravigupta.com as domain name. But now I find no way of creating another domain. I am a java developer and my task is to write a

  • Reports are not called from form in browser plz help

    Hi, I have installed 9iAS+8.1.7 database on the same machine with NT4 server.My system's forms(.fmx) are running well but my reports are not running from my main form.i call reports from the from as, Run_Product(reports,'..\iReports\xglrxx12.rep',syn

  • Transmitting with JMStudio works on LAN but not over the web!

    I've been reading all kinds of posts related to this problem.. it was asked many times but noone has given the answer. The transmitter has to put the receivers ip and some port. The receiver has to open rtp session with the transmitter's ip and the s

  • What EXACTLY uses the data?

    I have an Iphone 4S with 16gb, hubs has Iphone 4 with 8. I need to help him manage his data better cause he is almost to the 2gb limit. This resets every month right? and are the games he is playing using up his data or is it pictures and text? I hav