Downloaded a song and it only downloaded halfway but says the download is complete
And I don't see any way of redownloading the song. It says it should be fine. The song's duration is listed as about 5 minutes, but whenever it gets to 2 minutes or so it ends and just goes on to the next song. What can I do?
How to report an issue with Your iTunes Store purchase
Similar Messages
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TS1424 I downloaded a song and it only plays 16 seconds of the 3:29 minutes!
what gives? I downloaded MAXWELL'S SILVER HAMMER by THE BEATLES and it only plays the first 16 seconds and then skips to the next song!
Try deleting the song from iTunes (allow iTunes to move the track file to the trash) and then re-downloading it via this procedure:
http://support.apple.com/kb/ht2519
If the track still doesn't work, notify the iTunes Store about the problem:
iTunes Support
Regards. -
I just downloaded a song and it only plays the first 50 seconds and then moves to the next song in the list. How can I get it to play the rest of the song?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
My ipod was working fine, I downloaded a couple of songs and my sync would not work properly, the computer said it was in sync but some of the songs didn't download. I trying just picking the ones that did not load and now I have no content in my ipod. I restores it to manufacrtureres settings and backed up from file but my ipod says no content? Any ideas please........
Hi jaded99, Welcome to discussions, I trust you found the correct iPod forum if not here is a link. Bob :~))
http://discussions.apple.com/category.jspa?categoryID=146 -
My music is stuck in the cloud. I have over 4000 songs and beside most of them it says waiting. How do i download the rest of my songs into my library
See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
Everytime i try to update my iphone 3gs it downloads but then cancels halfway but not the full file
Everytime i try to update my iphone 3gs it downloads but then cancels halfway but not the full file. When i download 6.1.3 from various sites i receive an error (3194). I've been trying to troubleshoot it now for weeks. Also i can't copy songs music photo's or anything on it as well. Help would be highly appreciated please and thank you.
http://support.apple.com/kb/TS4451
This article should be able to explain what is going on and how to resolve it.
Good luck! -
TS1424 i buy songs and its only half of the complete song?
i buy songs and its only half of the complete song were downloaded?
Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting them from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link. -
I try to download the OS X Mountain Lion, and I keep getting an error saying, "The product distribution file could not be verified. It may be damaged or was not signed." Please Help!
If you have Intego VirusBarrier X6 installed
1. Open /Applications/VirusBarrier X6.
2. Click on the "Surf" button.
3. Click on the "Ad Banner Filter" tab.
4. Click "OFF" next to "Banner advertisement filter".
5. Start the computer in Safe Boot, then restart the computer into normal mode.
If don't not have Intego Virus Barrier installed
1. Verify that the date and time is correct on the computer.
2. Safe Boot once, then restart normally, then try downloading again.
3. Try with a different user account if the issue persists
If the issue persists
Install Lion onto an empty partition (internal or external).
Note: You can Use Disk Utility to live partition the internal drive and create a second partition large enough to install Lion.
Start from the clean installation of Lion.
Download Mountain Lion from the Mac App Store. Note that the original startup disk can be set as the destination for Mountain Lion during the installation process. -
i have two kinds of songs. one kind is buying from itune store, and the other kind is burning from CD. i got a new 5s, but it only shows the songs that i buy in itune but not the one that from the cds
Are the ones from the CD's on iTunes? You may just have to sync them over to the phone.
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I have some songs that have an exclamantion point next to them and I can't get them to sync. I had to move them manually into a playlist and succeeded in doing that but now the playlist won't sync. What's the problem?
I have the same problem and I am very upset. I have heard that Apple/iTunes is removing all songs that are unlicened for this type of download. Apple does not want to be responsible for pirated music. Much of mine is down loaded from CD's. I have to go to search and put in every song and then, if found, put it into My Music then back into iTunes. WHAT A HASSLE. I don't remeber reading anything about this. 224 songs so far. NOT HAPPY.
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I'd like to buy a song from the Australian iTunes store but when I try to purchase, it says I am only authorized to but from the US iTunes Store. Any suggestions? Thanks!
You could check to see if there are any other stores that you can buy the song from. How about the artist's website? I've bought a couple of MP3s and even CDs from Australian artist's websites.
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Hi, recently I have been making a list of songs and now that I have all of the songs that I want my iTunes is telling me to answer security questions that I forget the answers to, is it possible to get rid if this?
Damian_2087 wrote:
... I forget the answers... is it possible to get rid if this?
No.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
When I switch libraries I "lose" the majority of the material in my main library (or at least I can't see it) and can only restore it by repairing the database. Can anyone tell me why this is happening and how I can resolve the problem? Thanks
I seem to have found a way around it. Rather than switching libraries by going into files/switch libraries I used Aperture Preferences to change them. I've done it a couple of times and it appears to work OK.
That is an interesting finding. It suggests, that your "Preferences" file "com.apple.Aperture.plist" may have been corrupted and you fixed it this way. Can you now switch between libraries the usual way? If not, I'd try to remove the "preferences" file from the user library to the Desktop and relaunch Aperture.
The Aperture 3: Troubleshooting Basics:http://support.apple.com/kb/HT3805
describe how to remove the user preferences. -
my ipod shuffle 4th gen bought today and the voice over works for naming playlist and battery percent but wont name song and artist can anyone help also is the voice over button meant to be soft when pushed ?
thanksThis document explains setting up and using VoiceOver.
http://support.apple.com/kb/ht4322
The overall settings for VoiceOver is on the shuffle's Summary screen in iTunes.
Artist name and song name - Press and release the VoiceOver button.
The playlist menu - Press and hold the VoiceOver button. -
I've just redeemed a $25 gift card but when the process was completed, the previous credit I had on my account (about $3) had disappeared and the total credit I now have is only $25. How can I retreive the $3? Thanks for your help.
Contact Support and explain your issue.
Mac App Store Support -
http://www.apple.com/support/mac/app-store/
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