Downloaded a trial Light room and got "An error occurred when attempting to change modules." Macinto
Downloaded a trial Lightroom and got "An error occurred when attempting to change modules." Macintosh. Created another user and it works. WIll this happen if I make a full purchase? I want to use my administrator user.
Hi ecl44,
This might be due to incorrect preferences / permissions issue on the Mac.
You might want to refer to the KB Doc : http://helpx.adobe.com/lightroom/kb/error-changing-modules-lightroom.html
Similar Messages
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Installed Light Room 5.2 from Disc on my mac os x (latest, updated version)
But keep getting this "An error occurred when attempting to change modules.. OK" no other options/selection and of course if I click OK ... it crashed out ...
Can anyone help?
For such a big company .. there isn't any chat option to get to someone to talk to !!!Just because you are the only user on the computer doesn't mean you are the administrator.
Also, the fact that you are being asked to re-enter your serial number each time you start means that it is not being remembered because something is either preventing it from being written to you disk or (less likely) something is erasing it. This does suggest that you lack certain permissions to make changes to your computer. Not only to save your serial number, but to have access to the Lightroom files needed to change modules (they are just plug-ins within Lightroom).
Try creating a new user account and run Lightroom from there (making sure that it is part of the Administrator group).
To get to chat support, you have to choose the options: -
i have cc but lights room is coming up with ,An error occurred when attempting to change modules. can you help please
Error changing modules | Lightroom
Mylenium -
Lightroom trial doesn't show complete menu selections or import button. Also get error message on launch: An error occurred when attempting to change modules. I am unable to find/see the following file to try renaming the SLCache and SLStore files: System Library/Application Support/Adobe. Any ideas? I only have 16 days left on the trial and have been unable to get it to work on my Macbook Pro. This is all I am seeing after Lightroom opens. Thanks!
Thanks to both of you for attempting to help. I finally figured out what was wrong . . . it was a Permissions problem. Very frustrating, but after scouring the troubleshooting tips I finally found the one that solved my problem. I had to add a User and give it Read/Write privileges to Lightroom. The file I had to add the User to was Hidden on my Mac, so that added an even bigger challenge to the mystery. Only a few days left on my trial version! I hope I have time to try it out!
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Have downloaded new Lightroom 5.4 from CC. When trying to launch am getting following error message and then Lightroom crashes: "an error occurred when attempting to change modules". Can't find a thread which relates to this error message.
Hi 99jon,
Many thanks for that. Had been going through this list yesterday and now again today:
Ref Solution 1: Lightroom is at its latest update
Ref Solution 2: It's interesting how I cannot find the Preferences file anywhere on my mac. (new mac pro, OS 10/9.2) . . .
Ref Solution 3: Lightroom doesn't allow me to do anything after the error message appears
Ref Solution 4: don't have any Nik Software plug-ins
Ref Solution 5: checked permissions and changed all to "Read & Write" - makes no difference
Ref Solution 6: I don't have a different user account on my mac.
Not sure what else to do. -
when opening up Light room 5 i get a msg saying, :an error occurred when attempting to change modules:
Hi Shakenimages,
Welcome to Adobe Forums
There is a separate Forums regarding Light room, you can post the query there & the experts will reply you on this.
Use the link mentioned below to do so.
Photoshop Lightroom
Let us know if that helps!
Thanks
Garima -
Have a Mac Book Air with Lightroom 4 Full Download aboard. Just got an iMac. Wanted to load Lightroom 4 on iMac. Took the Adobe download file off the Mac Air and tried to load it on the iMac. It was successfull but on opening the message "an error occurred when attempting to change modules" appeared. I removed Lightroom 4 and went to Adobe orders and re-downloaded my original order to the iMac. Same effect. Bought full Lightroom 5 hoping to fix but the same message appeared. What's up! Any help?
Error changing modules | Lightroom
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Lightroom trial version error "an error occurred when attempting to change modules"
I installed creative cloud on my macbook pro and downloaded Lightroom 5 trial version. When i open Lightroom i get a message, an error occurred when attempting to change modules.
I uninstalled Lightroom and download again, but still getting the same message.
Macbook pro 2.2 GHz Intel core i7, 8GB Ram, OS X Yosemite 10.10.1Read this and see how you go: http://helpx.adobe.com/lightroom/kb/error-changing-modules-lightroom.html
Tony Jay -
I have Lightroom 5 installed on my iMac which I downloaded (uploaded?) to my MacBook Air (via wi-fi) but unlike the iMac, I'm unable to use the program on the MacBook Air. When I open the program on the iMac and click 'file', (as people using the program would know) there are 21 options - import pics, export, etc, etc - however, in the version on the MacBook Air, opening 'file' gives me four options - New Catalogue, Open Catalogue, Page Setup and Printer - and with that comes the pop-up message "An error occurred when attempting to change modules". Any ideas please?
A forum thread from 3 years ago talking about LR 1.x which had this problem seems to need permissions fixed or new folders created with the corrected permissions. You might try doing a repair permissions for your user and/or run LR as an administrator user. I am a PC person so cannot tell you exactly how to do that.
https://forums.adobe.com/message/1457020 -
Encountered an error when attempting to open Lightroom for the first time. Went to Lightroom Help and searched for the error "An error occurred when attempting to change modules". Non of the solutions helped. What now?
I am getting this error message as well. I have just downloaded Lightroom recently. I try to click on Lightroom / preferences....and nothing happens. I tried to uninstall and it is greyed out so I can't do that either. Suggestions? Please help?
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Error occurred when attempting to change modules in LR - just purchased and opened for first time
I just purchased and downloaded the monthly subscription to LR 5 on my new iMac. When I open LR it displays an error message that says "An error occurred when attempting to change modules." I cannot import anything. I'm stuck and very frustrated. I just paid for this monthly service and am stuck for a year. Please help me troubleshoot this problem. I've uninstalled and reinstalled several times as well as restarted my iMac.
This link Error changing modules | Lightroom does NOT work with creative cloud downloads. I have tried it all, numerous times. Not a solution for us CC users. PLEASE HELP!
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I just installed Lightroom 5 from Amazon for my Mac with 10.10.1 software. When I open it I get: "An error occurred when attempting to change modules". It won't import photos and has no side panels under Library. What should I do?
I Nearly bought from Amazon too but I found a thread from Adobe stating that the only recognized outlet for lightoom is themselves and other outlets serial numbers will not be guaranteed.
THat at was sufficient for me to buy direct from Adobe, hope you get it sorted. -
When I try to start Lightroom CC i get the following error and the splash screen freezes An error occurred when attempting to change modules.
Just had the same issue... went through the steps here: https://helpx.adobe.com/lightroom/kb/error-changing-modules-lightroom.html
For me it was Solution 5. I had to change permissions and add me as a user (only had system access to the folders). -
I just downloaded the trial version and can't see anything that says initiate or upload to get images - also keep getting that darned error message. I use MAC OS X 10.7.5
Here are some suggestions:
Error changing modules | Lightroom -
I just downloaded Lightroom 3 (Vers 3.6) and once I installed it and opened it, it said that there are an error changing modules. I deleted it and re-installed the .dmg file and it still gives me that error. Can anyone help?
Error changing modules | Lightroom
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