Downloaded Adobe Download Assistant to download CS6 Master Collection but wont run

I tried saving it in my downloads folder and my desktop. Whenever I try to run the program  AdobeDownloadAssistant, a loading bar appears that says "Installing Adobe Download Assistant. Please wait." and the bar never moves and it stays like that indefinitely. I am running windows 7 64bit. I'm not sure why it's already been downloaded, but won't execute beyond this point.

Are you able to run any other Adobe AIR applications successfully?  You may want to review Troubleshoot AIR installation | Windows - http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html.

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  • I downloaded cs6 master collection but once it was downloaded my computer doesn't know what app to use to open and install??

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    I have windows 8 and I tried to download the cs6 master collection bot the files available on the adobe website
    is that what you were asking?
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    I've downloaded CS6 Master Collection but only see The Photoshop icon.  I can't seem to find the other programs, except on "uninstall programs" How do I open and run the others?

    How about you give us some real information.
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    I'm unable to install Adobe Acrobat X from the CS6 Master Collection. How do I get it installed?

    Hello Jeff,
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  • Installed cs6 master collection but creative cloud keeps asking for renewal of subscription... I just paid $1500 for this program i don't need a subscription

    installed cs6 master collection but creative cloud keeps asking for renewal of subscription... I just paid $1500 for this program i don't need a subscription.. How can i stop this from happening so i can use my CS6 Master Collection

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  • Download CS6 Master Collection but getting error 109

    I'm trying to download CS6 Master Collection or CS6 Premiere Pro, but both come up with a 109 error when I don't have any local storage or network issues.  I'm using Firefox 16 as my browser.
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    Hi Tracy Provident
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  • CS6 Master Collection on Macbook running Windows 8.1 in Parallels

    Hi
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    Hi Bob. Yes, the serial number was entered and accepted, in the activation process during installation. It's only when I open any of the CS6 programmes that I get advised to register the product, and am prompted for my Adobe ID and password.
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  • I have just installed CS6 Master collection but indesign isn't working, when opening I get the message "Cannot load Assignment UI.InDesign because it requires Username. Please install the Username plugin and restart InDesign." not sure what to do next?

    I have successfully installed the CS6 master collection and all the programs seem to be working apart from InDesign. When opening it I get the message "Cannot load Assignment UI.InDesign because it requires Username. Please install the Username plugin and restart InDesign.". I have no idea what to do next?

    Many people use a font manager to organize a large collection of fonts, and sometimes these cause problems in ID. You might not realize that the font manager has installed a plugin in ID, but I think you would know if you added any other program extensions to help you work.
    Can you show us a new crash report since the 8.0.2 update?
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  • I have downloaded Adobe CS6 Master collection but i get an error when trying to unzip and install the program

    The download was complete and successful, but when i go to extract the file i get this error messages in succession
    I have plenty of disc space, and i have also tried to redownload twice... same issue
    Anyone help???

    Trenth52831125 the first error message is indicating either insufficient disk space or incorrect file permissions.  How much disk space do you have available on your primary drive?
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  • Adobe CS6 Master Collection failed to initialize

    I'm trying to install Adobe CS6 Master Collection but this always comes up:
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    start at the top and work your way down applying applicable fixes until your problem is resolved.
    if cc (win):  https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
    if, your error is:
    "Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
    first, rename OOBE Folder to OOBE.old.
    to find OOBE:
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    if you're using a dvd to install:
    copy the disc contents to a desktop directory and install from that directory.
    if you're using a mac:
    1. Try to Create a new user account in Mac with Administrator Priviledges.
    2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
    3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
    4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
    5. Start the installation again.
    if everything applicable above fails, check your installation logs:
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

  • Upgrade CS6 Design Premium to CS6 Master Collection?

    Why can I upgrade CS5 or CS5.5 Design Premium to CS6 Master Collection, but not CS6 Design Premium? Is there really no upgrade path within the same version?
    One of my new designers needs to do video production work. I'd rather pay $1,049 to upgrade his suite instead of $999 to buy the standalone After Effects application. Any chance there is actually an upgrade path, just not one that appears in the upgrade panel?

    That's option #2 if nobody knows of Another Way.
    Follow-up question: the new designer has a straight purchase of CS6 Design Premium but my existing designers have upgrades from CS5 or CS5.5. Is it possible to purchase a CS5.5 upgrade and have him 'swap' serial numbers with another designer on my team without creating all sorts of conflicts, re-installs, calls to Adobe support, etc.?

  • Install CS6 Master collection problem

    my compuster is window 7.
    I tried many times to install CS6 Master collection, but it alwasy showed "Installation Failed".
    I restarted my computer. but it still didn't work.
    I exited all application, but it didn't work, either.
    what should I do?
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    Troubleshoot with install logs
    Mylenium

  • Adobe CS6 Master Collection Trial and Adobe Download Assistant keeps freezing.

    I am downloading Adobe CS6 Master Collection Trial but Adobe Download Assistant keeps freezing.  I have tried to to start the download process over again, but keep running into the same issue.  Please help.

    MsGlamVixenn,
    Please refer the solution in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
    If you continue to face difficulties you can try initiating a direct download by following the steps listed at http://forums.adobe.com/thread/981369

  • Error 110 on download assistant downloading korean cs6 master collection

    Error 110 on download assistant downloading korean cs6 master collection
    I am using windows 8, 64bit.
    I am trying to download adobe cs6 master collection in Korean.
    But when I try to do it, it does well untill about 3/4, and stops. (Error communicating with Adobe.com (Error 110).)
    So I downloaded on all of the computers I have, (two windows 7s) and they also stopped at about 3/4
    I tried to fix this problem with this link solution 1:
    http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
    But, It didn’t work.
    However, when I downloaded The engligh version, It worked!
    How can I download CS6 Master Collection in Korean?

    Try this:
    Direct Download Links for Adobe Software
    Mylenium

  • I had my hard drive cleaned and cannot install cs6 master collection from disk.  I am getting error message failed to initialize.  please download adobe advisor support.  I have a pc and am using windows 8

    I had my hard drive cleaned and cannot install cs6 master collection from disk.  I am getting error message failed to initialize.  please download adobe advisor support.  I am using a pc and have windows 8.  Please help.

    start at the top and work your way down applying applicable fixes until your problem is resolved.
    if cc (win):  https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
    if, your error is:
    "Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
    first, rename OOBE Folder to OOBE.old.
    to find OOBE:
    64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
    32 bit win OS: Program Files \Common Files\Adobe\OOBE
    mac os: HD>library>application support>adobe>caps
    mac os: USER>library>application support>adobe>OOB
    if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
    if you're using a dvd to install:
    copy the disc contents to a desktop directory and install from that directory.
    if you're using a mac:
    1. Try to Create a new user account in Mac with Administrator Priviledges.
    2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
    3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
    4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
    5. Start the installation again.
    if everything applicable above fails, check your installation logs:
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

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