Downloaded After effect and buy a year package but I can't activate

Downloaded After effect and buy a year package but I can't activate
the AE CC it request serial no
First of all, I used trial version and finish the trial period.
Then i bought the AE cc and now have one year package.
But I can't use AE cc, it just tell me that the Trial period is ended and need to to buy.
I set both Creative cloud and Adobe ID language the same, but it still not work.
I tried to uninstall the AE CC and install again, but still not work.
Please help, I need to use the Ae cc now and paid.....
Thanks!
Jacky

Jacky please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error preventing activation.

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en fraçais
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I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,inte

I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,interrupted,by,my,dau ghter,by,inserting,a,usb,device,into,the,usb,port.,I,could,not,find,the,download,,I,signed ,into,adobe,and,now,it,tells,me,that,i,have,a,30,day,trial.,My,account,shows,that,I,have,p aid,my,first,monthly,installment,but,i,can,only,use,a,trial,version,,which,says,will,expir e,in,30,days.,What,can,I,do,to,get,the,full,yearly,plan,version???

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Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
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http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
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Hi everyone,
I'm interested in working with After Effects CS6 and Premiere CS6 probably creating quite heavily layered files and experimenting with and combining effects. (I also work with Photoshop and Illustrator.)
My workplace allows me to use a 2.5 GHz Intel Dual Core i5 / MacBook Pro 13 inch (mid 2012, non retina) with hard disk and integrated graphics card (Intel HD Graphics 4000 512MB). I understand this Mac can be maxed out at 16GB of RAM. (Official Apple specs I realise say 8GB RAM is the max for this computer but I've looked into this thoroughly and have confirmed that 16GB is in fact possible.)
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Kind regards,
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"It currently has 4GB and it very quickly runs out of memory meaning playback of goes very slowly when previewing complex files in the timeline."
"In this case yes, I can most certainly see a performance increase as your machine is still not too old and a RAM increase will help it for sure I just can't tell you by how much.
I own the same machine as yours (except for mine having 2.9ghz and i7, and 8GB of ram) so I think it's safe to say for me that the RAM increase will help you for sure."
That statement of mine answers your question you just asked

Downloaded After effect and buy a year package but I can't activate

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