Downloaded album 2 tracks stuck at processing 100%

Just downloaded an album, 23 tracks total, 21 downloaded and 2 are stuck at "processing 100%".  They've been stuck there for about 40 minutes.  Any ideas?  I tried to quit iTunes and while the option is available in the dropdown menu it doesn't actually quit the app.  Any help would be appreciated.

1. Exit iTunes (if not possible, force-kill it in task manager, Ctrl-Alt-Del > Task Manager, right click on iTunes and select "End task").
2. Delete every folder in this directory:
OS X:
~/Music/iTunes/iTunes Media/DownloadsNote: The tilde (~) refers to your Home directory.Windows Vista:
\Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7:
\Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP:
\Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
3. Start iTunes and start your downloads again.

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