Downloaded an album and it's full of glitches. How can I get fixed copy?

Hi
I've just downloaded "Dystopia (Bonus Tracks Version)" by Midnight Juggernauts from the UK iTunes store, and it's full of pops and glitches. I've listened to the clips from the other version of the album (listed just as "Dystopia") and the pops aren't there. The difference can be heard best on the track "Intro", where the pops really stand out - there is clearly something wrong with the files I've received.
I now see that I can't download the album again - does anyone know what to do in a case like this? Is there any way I can contact Apple to get a proper copy of the album? I'm certainly not paying for it again!
I have only just started using iTunes, and have loved it so far. But obviously I'll never use it again if I can't rely on getting a proper copy of the music I've purchased!
Dave

Hi there,
When you receive your e-mail receipt, you will see a link labelled "Report a problem". Click this and follow the instructions. You should receive a refund from Apple within 24 hours, but it may take several weeks for a corrected version of the album to appear in the store.

Similar Messages

So just downloaded 5.0 and it deleted all my contacts, how can I get it all back? I already tryed the "Back Up" or "Restore" and it's still blank on my iphone??

So just downloaded 5.0 and it deleted all my contacts, how can I get it all back? I already tryed the "Back Up" or "Restore" and it's still blank on my iphone??

You should have been syncing your contacts to your computer regularly. Just sync them back ot the iphone from your computer.

I have Elements 7 and my CD is cracked. How can I get another copy?

How can I obtain another copy of my Photoshop Elements CD?

If you have a unibody Macbook Pro with a glossy screen, and only the pane of glass in front of the LCD is cracked, that can be replaced without replacing the LCD or anything else, and you can buy the part and do it yourself if you're very handy and confident:
http://www.powerbookmedic.com/Unibody-Macbook-Pro-Glass-Screen-Cover-Replacement ---Front-Bezel---15-Inch-p-17321.html
If your LCD panel itself is cracked, having it replaced will cost anywhere from $250-$800 depending on the MBP model, who does the work, and whether you get a used or new replacement screen.

When I have the downloads window open and I close the browser window, how can I get the browser to open the homepage the next time I start it while the download window is still open?

When I have the downloads window open and I close the browser window, the next time I reopen the browser while the downloads are still going, it returns me to the last page I was on. All previous versions of Firefox would return me to my homepage which I would prefer. Please let me know if this is possible.

When you re-open Firefox and choose Restore Session, by default it picks up your most-recently-open window, and the other windows should then show up in Recently Closed Windows.
The Firefox add-on Session Manager lets you manage how many closed windows and closed tabs are saved, in case it's not enough.

I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?

I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?

Delete the broken links in iTunes then look at your purchased list to redownload.
If this happened because you were deleting files from the iTunes folder in Finder, don't. You have to let iTunes do all the deleting and moving or you will end up with broken links.

I dowloard a book sample to iBook. I then deleted it and bought the book and downloaded it. The search engine will only search the 45-page sample and not the full book. How do I get iBook to search the full book?

I downloaded a book sample to iBook. I deleted it and then bought the full book and downloaded it. The search engine keeps only searching the sample, about 50 pages, and not the full book. How do I get the search engine to search the full book?

I am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
Error getting License. License Server Communication Problem only mine says Bad Device key after.
Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
i hope someone answers this soon.

HT1849 i bought an album and two songs wont play right. how can i fix this

i bought an album and two songs wont play right. how can i fix this

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

HT4528 I have the 4s and i downloaded ios 8 but nowmy battery will drop from 100 to 0 in 30 mins without me using it. it has also happened to my sisters phone and our upgrade isnt until december. how can i get rid of ios8 for anyting else?

I have the 4s and i downloaded ios 8 but nowmy battery will drop from 100 to 0 in 30 mins without me using it. it has also happened to my sisters phone and our upgrade isnt until december. how can i get rid of ios8 for anyting else?

Downgrading the iOS is not supported. Basic troubleshooting steps are restart, reset, restore from backup, restore as new device

I downloaded a audiobook and didn't know it had 2 parts And accidently deleted the first half, how can I get it back?

I downloaded a audiobook and didn't know it had 2 parts And accidently deleted the first half, how can I get it back?

Audiobooks are currently a one-time only download from the store, so unless you copied it over to the Books part of your computer's iTunes library before you deleted it (in which case case you could sync it back to your phone), then you will need to try contacting iTunes Support and see if they will grant you a re-download of it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1766 I purchased an iPad air and chose a backup from my iPhone 5s. The only issue is only 30 of my photos downloaded to my iPad and none of the music. How can I get all items on the iPad?

I purchased an iPad air and chose a backup from my iPhone 5s. The only issue is only 30 of my photos downloaded to my iPad and none of the music. How can I get all items on the iPad?

you are using I tunes as the middle man for this back up, right?
When you plug in the pad to i tunes, give it a unique name, like my pad. I tune may be thinking it is talking to your phone. It will keep track of what you what on each device. Then plug your phone back in, and make sure your photos are uploaded to the computer - in i photo if you are using a mac, or in whatever photo program you are using on a windows device. You also want to make sure you have uploaded to the computer all of your music.
Once you get all that stuff there, plug the pad back in, and go through each of the tabs - selecting the music, photos etal that you want on the pad, then resync.

My 3gs won't take pics. It says it's full and to delete pics/vids, but I only have 30 pics and I've had tripple that plus vids and it took pics fine. How can I get my camera working again?

My 3gs won't take pics. It says it's full and to delete pics/vids, but I only have 30 pics and I've had tripple that plus vids and it took pics fine. How can I get my camera working again?

The number of pictures/videos on the device is irrelevant. If there is not available space on the device, there is no way to take pictures. Pictures, videos, music, iBooks, and any other media share the same space.
Might be a good idea to manage the content on the device going forward so that there is always space available.
Try not to fall into the misconception that many others experience, believing that the iPhone is a storage device, it simply is not. Instead it is intended to be a mirror of the content on the computer.

I am having macbook air recently my iphotos did not open and was showing report apple and reopen but i came to know that by pressing alt and iphotos i open an new photo library and stored the pics but now how can i get the pics which i had in the earlier

i am having macbook air recently my iphotos did not open and was showing report apple and reopen but i came to know that by pressing alt and iphotos i open an new photo library and stored the pics but now how can i get the pics which i had in the earlier photo please help me to recover my photos

Well I'll guess you're using iPhoto 11:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

The message icon is not showing in the drop screen of my photos it used to show before and now it's not there how can I get it back?

The message icon is not showing in the drop screen of my photos where it says do you want to email, message, assign, use as waller paper etc. it used to show before and now it's not there how can I get it back?

Did this back along to mine. Plug it into itunes on your pc (or Mac) and click on the ipod icon on the left hand side. When the device options come up on the main screen, click on restore. Follow the steps and it should restore to factory settings. If you had icloud activated on the ipod all previous purchases should be in the cloud and ready to download onto the ipod afte rit has been restored to factory settings, otherwise you'll have to download them all again. Hope it helped.

Lost all of my data on iphone and have no cloud back up how can i get my data back

lost all of my data on iphone and have no cloud back up how can i get my data back

iOS devices do backup automatically to iCloud providing:
iCloud Backup is turned on
It has a Wi-Fi connection
It is connected to a power source
The screen is off
5GB is plenty of storage for me to backup to iCloud automatically.
I have a 64GB iPhone & a 128GB iPad both backing up to the same iCloud account and I still have nearly 2GB free.
This is mainly because media is not backed up and Photo Stream & iTunes purchases do not count against your iCloud storage.
Here’s what iCloud backs up:
Purchase history for music, movies, TV shows, apps, and booksYour iCloud backup includes information about the content you have purchased, but not the purchased content itself. When you restore from an iCloud backup, your purchased content is automatically downloaded from the iTunes Store, App Store, or iBooks Store. Some types of content aren’t downloaded automatically in all countries, and previous purchases may be unavailable if they have been refunded or are no longer available in the store. For more information, see the Apple Support article iTunes in the Cloud availability by country. Some types of content aren’t available in all countries. For more information, see the Apple Support article Which types of items can I buy in my country?.
Photos and videos in your Camera Roll
Device settings
App data
Home screen and app organization
iMessage, text (SMS), and MMS messages
Ringtones
Visual Voicemail

HT3910 am in tanzania. and am in need of a copy of CDdrive for a macbook pro. how can i get a copy, please any one to help

am in tanzania.
Am in need of a copy of DVDdrive for a macbook pro OS. how can i get a copy, please any one to help

If you are referring to the original system reinstall discs that shipped with every Mac before Lion came out you'll need to contact Apple with the serial # of your Mac and order a replacement set of them.
Or look on one of the Auction websites or places like iFixit.com for a replacement set.
If your Mac came new with any of the Download Only versions of OS X, Lion, Mt Lion or Mavericks you don't need any discs to reinstall OS X. You use the Online Internet Recovery system or the built in Recovery HD partition inb the internal hard drive.
For the built in Recovery HD hold down the Command + r keys at startup. For the Online system hold down the Command + Option/Alt + r keys and keep them held down until you see a globe on the screen.

Downloaded an album and it's full of glitches. How can I get fixed copy?

Similar Messages

Maybe you are looking for