Downloaded an album, some songs only play partially
Just downloaded an album, one of the songs only plays partially and skips to the next one. First time I've had this problem - any solutions out there? Thanks for taking the time.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
Similar Messages
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TS3297 Purchased album & some songs only play 30 secs
I purchased an album and ceratin songs only plays 15-30 seconds through before the track skips onto the next one (even though the song is over 2 minutes long). I've checked the songs "info" and made sure that the stop and start time was not selected, which they are not. Has anyone else had this issue?
This is the first time I have encountered this issue, but it definately got me reconsidering purchasing music from iTunes again if this issue can't be resolved.Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I've recently downloaded an album but some songs only play half way through and i'm no longer able to hear any audio. What can i do about this? Thanks
I am sorry to hear. Yes it's very disappointing and the fact that you can't at least re-download your purchase makes it that much more irritating haha well thank you and good luck!
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I'm new to purchasing and downloading music. What I did was use a gift card to purchase an album but most of the songs only play for 30-40 seconds. A couple play for their full time. What went wrong?
Delete and redownload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Some songs only play for a few seconds.
I am having trouble with some mp3 songs that I have imported to my iTunes library. The songs play fine with other media players, but on iTunes a few songs only play the first few seconds. It only happens with a few songs. I don't know what to do. Any help would be appreciated.
Hi,
See the start time and end time for the song. It is in "get info"->options
In other words check the properties of the songs to see if it is set to play only for a certain duration. When it plays you can always slide the scrub pad to play the other non-playing sections (section outside of the play-duration set int he options). -
I downloaded an Album from Itunes Store onto a Windows PC. Some of the songs play fine while others play about half the song and then skip to the next song. But, when I play the same songs from iCloud on my iPhone 4s, they play the whole song. So, why can't itunes play the song in full?
This happened to me. What you need to do is move the song and any backups to the recycle bin. Then go to Itunes store and click 'Purchased' under Quick Links. Go to the song you want and there will be a cloud next to it. Click it and it will redownload. It should download the full song this time.
This happened to me yesterday when I bought a Volbeat album and again today when my brother bought a Rise Against album. I hope Apple fixes this. I just read about a question like this from back in 2007, so it's been going on for a while. -
HT203167 Some songs only play a few seconds
Just downloaded new John Mayer, Born and Raised, album and there are about 6 songs that will start playing but only play a few seconds of the song and the skip to the next track. Can't find any answers in iTunes support. Any suggestions????
Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If the problem persists, or that facility is not available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2 -
Some songs only playing halfway
Some songs which I recorded from cds and downloaded at 256 from iTunes Match are not playing all the way through.
I've tried deleting and redowning but the problem is still the same.
I have checked the Get Info / Options - stop times and they are Ok.
In most cases I still have the original CDs but I'd like to know if there is a cure or whether I have done something wrong.Does the song play in Quicktime Player? If it does then it is an iTunes issue. If it doesn't then it is possible the file was not completely downloaded, or is corrupt.
https://discussions.apple.com/thread/3712298 - applying system update cleared issue of songs ending early
Solution to purchased songs not playing (2009) - http://discussions.apple.com/thread.jspa?threadID=1934256 - authorization issues and files not playing all the way through
https://discussions.apple.com/message/17382022 - Problem was incomplete files due to poor WiFi connection
https://discussions.apple.com/message/17661693 - issue resolved by re-downloading files or rebuilding library file [note, although the poster says this restored all, in the past the .xml file did not retain all the details of the original library file.] -
Well I bought the Bring Me The Horizon album There Is A **** Believe Me I've Seen It, There Is A Heaven Let's Keep It A Secret on my iPhone and it synced to iTunes on my laptop. The entire album was downloading however when the first song was starting download it displayed an error message and I quickly pressed okay and disregarded it. The rest of the album resumed download and completed. I then went up to the download button next to the search input in the upper right hand corner and finished download for the rest of the song. When I went to listen to the album I was in a minute into the first song, "Crucify Me," and it skipped to the second song in the album, "It Never Ends." I tried playing it over and opening and re-opening iTunes but it still persists to skip the first song a minute in... so it appears to be a partial download. I mean, I have the album downloaded on my iPhone (this was the original site of purchase and download) but currently I am not in a state to do anything with that because my USB cable broke so my phone's been dead for the past few days and I'm waiting until tomorrow to get one with my father, I'm just a 14 year old girl afterall. I need a quick fix for this error and soon, preferably one without needing my iPhone because I want to listen to this album tonight and make sure it's all in order (and so I know what to do for future reference in case this happens again.) Please let me know your suggestions on resolving this issue. - Taylor
P.S. I've inserted a picture of what my iTunes looks like just in case it might help, which I doubt, but it might. Also please don't judge the Blood On The Dance Floor albums... I went through a phase that involved **** music.Hi cruzansingerboi,
Welcome to Apple Support Communities.
It sounds like you've downloaded tracks on your iPhone and you want to download those same tracks on your PC. The article linked below will walk you through downloading previously purchased tracks on another device.
Download past purchases
http://support.apple.com/kb/HT2519
You can also transfer the purchased content from your iOS device to your computer, as shown here:
iTunes Store: Transfer purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
And, you may be interested in enabling Automatic Downloads of purchased content on your devices.
iTunes Store: How to enable Automatic Downloads
http://support.apple.com/kb/HT4539
I hope this helps.
-Jason -
Ipod Nano 3rd Gen: some songs only play in iTunes, and not on the iPod, help?
I have a couple of songs on my ipod which will not play on the ipod: when I click them, it skips and plays the next song. They play perfectly fine on my ipod touch and itunes though.
Any solutions?Sounds like the problem I have with my nano 3g. Mine happens with Podcasts. One plays audio, but not video, the rest don't play, skips through all the audio podcasts. I'll watch your post, I did the 5Rs.
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Why when you purchase and album from itunes do some songs only play for 20 seconds?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
Music only playing partially??
Have any of you had this problem? Ok I have about 500 hundred songs on the iphone and some of the songs only play partially the songs are complete on my computer but for some reason it wont play till the end so last night i took everything off of the iphone and put it back on so now different songs are playing partially.... Does any body have any idea why?
hi musselwhite76,
all i can say that is that I have exactly the same problem with my iPhone.
I currently have about 740 audio tracks on my iPhone, 300 MB left free.
As long as I do not change anything, the error happens again at exactly the same track + position, and this occurs in quite a lot of tracks.
Now when I change (i.e. change the file selection and resync) the device, the error will occur in ANOTHER track, absolutely annoying.
I tried everything (i.e. different data rates) to find the reason, now I reported this to apple. Maybe they will give some sort of feedback ..?
Ralf -
I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.
Artist: Imagine Dragons
Album: Night VisionReport it here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2 -
A track that I bought from the store only play partially as if it didn't completely download. This was some time a go and there is no record in my iTunes account of its purchase. Any thoughts to a solution?
Hello Kim,
You may want to consider deleting and redownloading the affected songs from the iTunes Store.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/HT3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
All the best,
Allen
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