Downloaded App and It Won't Go Away to Buy Something Else
I downloaded an app from the App Store but now when I go back to the App Store the app window won't go away so that I can search and download something else.
If you can't tap on the store's background to go back to the main part of the store then have you tried closing the App Store app via the multitasking bar and seeing if it works when you re-open it ? Double-click the home button to open the taskbar, and then swipe or drag the App Store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
If that doesn't fix it then you could try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
Similar Messages
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My iPhone 4s didn't do it until the latest update so imnpretty sure it's on the apple server some sort of bug maybe? Not sure. But whatever it is I really would like to download apps. It won't let me download any apps and my phone is brand new.
Sorry guysy iPhone says unable to download application at this time and I try all day and it still won't let me download no matter how hard I try.
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My iphone won't let me update or download apps and it keeps asking me to sign in and give different billing info.
it declines it when u put in a different card that has $ available on it? have u updated the billing address to match the new card?
also, u can try using an itunes gift card instead. -
TS1702 I downloaded the iPhoto app and it won't work
I downloaded the iPhoto app and it won't work. I keeps saying quit unexpectedly.
OK, then I'd suggest you ask for assistance in the iPhoto forum:
https://discussions.apple.com/community/ilife/iphoto
This isn't an iTunes Store issue, so this isn't the forum where you'll be most likey to get help.
Regards. -
Gave my iPad 2 to a family mem. Reset it and reregistered it in their name. Downloaded apps and now they won't open? Wow , what went wrong?
A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure. -
What do you do when your iPod won't let you download apps and says invalid accesories?
My iPod touch has been giving me trouble latley. It won't let me download apps and when i try it says incorrect accesory and takes me to edit info when I finish that it doesn't fix anything. Really need help.
Try logging out of your account on the iPod by tapping on your id in Settings > Store and then log back in and see if it then works.
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I have new ipod touch 8gb and I downloaded the netflix app and it won't work
I downloaded the netflix app and it won't show up, when I search for it in the app store it says its installed. It won't let me uninstall it. Maybe It will I just don't know how. This is my first time ever using an Ipod. Help.
Please Get the iPod Touch User Manual for iOS 5
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So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
Getting install video player ad and it won't go away
I keep getting this install video player ad each time I go on my website and it won't go away???? This is the address I keep getting http://www.activeplayer.us/download/Player/DMG/US/auload.html?installer=Video_Player_for_Other_Browsers&browser_type=KHTML&dualoffer=false
You can check for recently installed suspicious or unknown extensions.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
*AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware:<br>http://www.superantispyware.com/
*Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
have read posts re the iOS 6.1 mess up... but how do I fix this? It says 6.1.1 is there to correct this problem but it is not on iTunes to download. I cannot updte apps, download apps and have had to remove apps because they keep crashing! Very angry!
I cannot update apps, download apps and have had to remove apps because they keep crashing!
I have turned off, removed apps, tried to reinstall them. iTunes can't download them either, the updates for them won't work.
Never had problems with iPhones until now and this has really annoyed me... Apps have cost me money have had to go because they won't function
the error messages say that data cannot be downloaded at this time and it is ot because I do not have free space because I have removed items to make sure there is room! -
Im having trouble downloading apps and books onto my iPad. I live in Spain, but I'm registered with Apple in the uk, and use Uk details, does this make a difference? Ive 7.1 GB available… Version iOS 7.1.2.. can anyone help please
Johnathan Burger wrote:
IiTunes user agreement:
The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance.
http://www.apple.com/legal/internet-services/itunes/us/terms.html
substitute any country that your account is in.
It has to do with licensing and copyright laws varying worldwide.
Yes, I know. Which is why I won't argue over it. As I said I've never had an issue with it when travelling.
And Apparently the purchase is working fine for the OP, its the actual download that gets hung up.
Anyway, If the Purchase is going fine, then its more likely an issue with the internet connection.
Are you on Cell service when trying to download rather than Wifi? -
my iphone wont let me download apps and is telling me to put in credit card stuff for free apps help me
You can create a new Apple ID without using a credit card for download free apps by following this guide: http://support.apple.com/kb/ht2534. Follow it exactly as writtien. Note that you have to download and try to install a free app and then create the ID.
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my ipod touch 4g wont let me download apps and i already have an acount and have other apps what do i do?????
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Above from:
http://support.apple.com/kb/TS3694
Also see:
What is error 1004!?: Apple Support Communities -
I tried to update the latest update 1/27/14 and it ran into a problem. I am not able to get to my library. I tried to download Itunes and it won't work . What should I do?
Are you sure it was error 0604 since I never heard of that error, it does not appear in the list of errors in the following and a search of Apple's support site gets no hits. However, error 1604 is list and users have reported that error number. If 1604 is the error number the following tell yu wnat to do when you click on that error number:
iOS: Resolving update and restore alert messages -
I have tried to download apps and a window pops up saying apple id has been disabled. I have reset my password and it is still happening! Help
EdwardGlenn wrote:
Lol the U.S.A.
And I would have no way of knowing that since you are not showing a location in your profile. This forum has users from all over the world looking for support.
Anyway, good luck. I hope that you are able to get this resolved quickly.
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